The Training Within Industry (TWI) program is one of the most popular approaches to developing the skills of experienced operators and leaders in instructing, improving and problem solving. One TWI method is TWI Job Instruction (JI), which is focused on conducting on-the-job training. This method is aimed at reducing the root causes of human errors, […]
Archive | Operations & Supply Chain RSS feed for this section
Do Your Key Customer Accounts Consider Your Organisation to be an ‘Ideal’ Supplier? Maybe it’s Time to Find Out! (Part II)
Editor’s Note: You can read Dr. Ted Marra’s Part 1 of Do Your Key Customer Accounts Consider Your Organisation to be an ‘Ideal’ Supplier? Maybe it’s Time to Find Out! here. * * * * If you read Part I of this short series, you saw five (5) critical success factors which I have found over the […]
Do Your Key Customer Accounts Consider Your Organisation to be an ‘Ideal’ Supplier? Maybe it’s Time to Find Out! (Part I)
While much has been said over the years about customer-supplier relationships, organisations still don’t seem to get it right often enough. If we’ve heard the phrase, ‘No organisation is an island’ once, I’ve heard it a thousand times and it’s true. One of the vital few factors for long-term competitiveness of any organisation is having […]
We’re all cognizant of the term “Performance Appraisal.”It refers to the methodical approach of employee’s performance, and the evaluation is done to understand the abilities of each individual for further career development. Regardless of how important the process is, to improve the overall organizational efficiency, inevitably we face certain challenges. When you’ve worked in a […]
Why Agile Matters to Consultants Combining traditional project management methodologies with hybrid models impacts the way projects are planned and managed. A hybrid approach can increase the end results, delivering customer requirements and organizational strategic imperatives. But a cultural shift within the organization is critical to its success. It is easy to blame the traditional, […]
All workplaces are an integration of numerous departments working together as one to ensure the business runs smoothly. Almost every sector is reliant on other departments and cannot function at its full potential without the rest putting in their best as well. One reason why companies end up compromising their profits is due to the […]
The ideal process for managing performance is one that successfully motivates and supports staff to contribute to the achievement of the goals and objectives of the organization. A continuing process that encourages on-going communication and coaching between managers and their employees has many benefits and advantages over traditional Performance Management. The Problem with Traditional Performance […]
Corporations throughout the world are losing billions in wasted project spending owing to their mis-management, poor quality processes, lack of knowledge in how to manage projects, etc. These projects are often not included in the normal auditing practices. Understanding the process of auditing projects, in addition to their other best practices; will positively impact the […]
What Is Risk Management? Risk Management is the process of identifying, analyzing and responding to risk factors throughout the life of a project and in the best interests of its objectives. Proper risk management implies control of possible future events and is proactive rather than reactive. For example: An activity in a network requires that […]
What is a “first” or “second” generation Performance Management and Measurement framework? Let’s begin by defining these concepts. First generation Performance Management and Measurement frameworks derive Key Performance Indicators (KPIs) from strategy. These include well known and established frameworks, such as Balanced Scorecard (BSC) and EFQM Excellence Model. These first generation frameworks have led organizations to increase the […]
“If you work hard for your job, you make a living. But, if you work hard on yourself, you can make a fortune.” – Jim Rohn My first inspirational book, about change and personal growth, was about Total Quality Management. The first question that came to my mind, while reading Environmental TQM, was how can […]
There are tons of “value”-driven management frameworks. Value Stream Mapping (VSM) is one of the most well know–but, do you know what exactly this methodology refers to? Value Stream Mapping Overview VSM is Lean Management method for analyzing the current state and designing a future state for the series of events that take a product or […]
Popular Documents on Flevy
- The Complete Guide to Product Adoption: from Product Life Cycle to Customer Decision Journey
Product Adoption is a compelling and important topic. It affects every single business. There are numerous whitepapers, frameworks, and discussions foc...
- Project Management vs. Change Management
I will probably incur the wrath of many a Project Manager with this post, but, hey, I have had that happen to me many times when working with them on vario...
- 3 Powerful Frameworks for Analyzing the Competitive Landscape
It goes without saying that understanding the competitive landscape is crucial to identifying competitors and succeeding in the market. Consulting firms, ...
- Eliminate Non-Value Added Activities in Your Organization
Recession or boom, companies need to sharpen their competitive edge by applying Lean Management principles to cost reduction—that is, the elimination of no...
- Industry Value Chain: Understand its Importance and Application to the Mining Industry
Editor's Note: Ganesh Rajagopalan is a seasoned management consultant and former investment banker. He is also a leading author on Flevy, having published...
- What Is Value Based Management (VBM)?
Value Based Management (VBM) is a management philosophy that states management should foremost consider the interests of shareholders in its business actio...
- If You Don’t Prioritize Your Life, Someone Else Will
“A ‘no’ uttered from the deepest conviction is better than a ‘yes’ merely uttered to please, or worse, to avoid trouble.” So said Mahatma Gandhi, and w...
- What Is Operational Excellence?
Perfection is not attainable, but if we chase perfection we can catch excellence. - Vince Lombardi In "The Discipline of Market Leaders - Choose your Cust...
- Introduction to Strategy Development and Strategy Execution
Note from the Editor: This article is an excerpt from the presentation, Introduction To Strategy Development and Strategy Execution, which is available as ...
- Why People Won’t Buy Your Product Even Though It’s Awesome
It's a common business problem faced by any size company, big and small. The situation is you've developed a brilliant product. Compared to the incumbe...