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MANAGEMENT & LEADERSHIP STRATEGY, MARKETING, SALES OPERATIONS & SUPPLY CHAIN ORGANIZATION & CHANGE IT/MIS Other

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When Business Change Needs to Take the Upper Hand: Take the Lean-led Business Transformation

Big cross-organizational change can be difficult and not all organizational transformation is the same. Rapid advances in technology, a growing global creative workforce, and market with fewer and fewer barriers to entry are driving a hyper-creative volatile marketplace. New ideas are making established business positions obsolete at an increasing rate. Products and services that survive […]

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Getting Ready for Enterprise Asset Management (EAM) Implementation

Enterprise Asset Management (EAM) can bring significant benefits to our company. It can translate to cost savings, operational efficiency, increased asset reliability, longer asset life, and increased safety.  Implementing EAM however is a highly complex endeavor. There are many reasons why EAM can fail to produce the hoped-for benefits. Surprisingly, the most critical reasons are […]

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Enterprise Asset Management (EAM) Strategy: The Road to Managing Huge Investments in Assets

Companies in asset-intensive industries have long sought to manage huge investments in assets more effectively. Yet, after a significant investment of time and money in formal asset management programs, this often falls short of delivering the promised benefits of more reliable assets, lower costs, and improved safety. Too often, executives are not sure why the […]

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Keeping Family Committed: The Family Business 5 Dimensions of Activity

Family businesses are an overlooked form of ownership. Yet, they are all around us. One-third of companies in the S&P 500 index and 40% of the 250 largest companies in France and Germany are defined as a family business. A family business means that a family owns a significant share and can influence important decisions. […]

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Business CApabilities Coherence

Taking the High Road to Competition: Achieve Business Capabilities Coherence

Sustainable, superior returns accrue to companies that focus on what they do best. It is that simple. Yet it is incredibly hard to internalize. It is a rare company that focuses on what we do better than anyone in making every operating decision across every business unit and product line. Rarer still is the company […]

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Scaling Up When Market Volatility Calls for a Make-or-Buy Decision Analysis

As Western companies are being put under increasing pressure to cut expenses and improve return on assets, the dilemma of whether to keep key functions in-house or outsource them has taken center stage. Manufacturing units are being identified with Make-or-Buy Decisions as third-party suppliers in Eastern Europe, China, and other low-cost regions hold out a […]

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Multichannel Contact Center

Multichannel Contact Center Strategy: Delivering your Brand Promise in STYLE

In the increasingly competitive business scenario, the end-to-end customer experience and delight has become a new area, which no one can afford to neglect. It is of paramount importance to deliver superior services with differentiated experience while aligning with the ever-changing customer preferences and needs. Likewise, technology has changed the way organizations manage relationships with […]

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sustaining momentum

How To Sustain Momentum in Business Transformation

In today’s exponentially disrupted business environment, incremental improvement is not enough. It is not enough to win today. We have to be able to continue to evolve today and in the future. In the world of unprecedented disruption and market turbulence, Business Transformation today revolves around the need to generate new value. We need to […]

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Real Estate 101: Developing an Integrated Real Estate Strategy

Disruption is constantly changing the retail business environment.  In fact, it is adding complexities to it with every passing day.  Sweeping changes in consumers’ behaviors and the challenges to retail economic models are pushing the current retail models to undergo considerable transformation.  A number of organizations that possess a sizable property portfolio find it challenging […]

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Strategic Cost Reduction Primer: A Systematic Approach to Transforming Costs

Cost Optimization Programs are hard to manage, sustain, and often tend to fall short of delivering the promised value.  The failure could be attributed to many reasons—including lack of clearly delineated objectives, failure to account for the operational difficulties, internal resistance to change, trying to cut corners from everywhere, not paying attention to planning optimal […]

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Redefining the Imperative in Mergers and Acquisitions – The Target Operating Model

When organizations go into Mergers & Acquisitions (M&A), its future operating state changes. A fundamental question will arise as to what the Target Operating Model (TOM) of the resultant organization will look like. What is TOM? The Target Operating Model (TOM) represents a clearly defined target structure in which the relevant unit should operate in […]

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Unravelling the Balance of Power in a Matrix Organization

At the heart of the operation of the Matrix Organization is the “Balance of Power” between the Project Manager and Functional Management. Yet, even if there is Balance of Power, the question as to who is the real boss remains to be asked. Theoretically, it should be possible to divide the authority and responsibility equally […]

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