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How does the concept of digital twins influence the strategic planning and execution within a Target Operating Model?


This article provides a detailed response to: How does the concept of digital twins influence the strategic planning and execution within a Target Operating Model? For a comprehensive understanding of TOM, we also include relevant case studies for further reading and links to TOM best practice resources.

TLDR Digital twins revolutionize Strategic Planning and execution within a Target Operating Model by enabling predictive simulations, continuous improvement, and real-time performance monitoring.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Digital Twins mean?
What does Strategic Planning mean?
What does Operational Excellence mean?
What does Innovation Management mean?


Digital twins, a concept that has rapidly gained traction across industries, are virtual replicas of physical systems, processes, or products. These digital models simulate the real-world counterparts in a virtual space, enabling organizations to analyze data and monitor systems to head off problems before they occur, prevent downtime, develop new opportunities, and even plan for the future by using simulations. The strategic integration of digital twins into the Target Operating Model (TOM) can significantly enhance strategic planning and execution, offering a transformative approach to Operational Excellence, Risk Management, and Innovation.

Enhancing Strategic Planning with Digital Twins

Strategic Planning is a critical process for any organization, involving the formulation and implementation of the major goals and initiatives. Digital twins revolutionize this process by providing a dynamic and predictive model that can simulate outcomes based on various scenarios. This capability allows leadership to visualize the impact of strategic decisions before they are implemented, reducing the risk associated with change. For example, in manufacturing, a digital twin of the production line can help identify bottlenecks and predict the outcomes of changes in the production process without disrupting the physical operations. This leads to better-informed decisions, optimized processes, and ultimately, a more agile and responsive organization.

Moreover, digital twins facilitate a deeper understanding of the current operating model's performance, highlighting inefficiencies and areas for improvement. By continuously analyzing the performance of the digital twin and comparing it with the desired outcomes outlined in the Strategic Planning process, organizations can iteratively refine their strategies. This ongoing loop of simulation, analysis, and adjustment fosters a culture of continuous improvement and innovation, ensuring that the organization remains competitive in a rapidly changing business environment.

Furthermore, digital twins support the alignment of technology investments with strategic goals. By simulating the impact of new technologies on the organization's operations, leadership can make more informed decisions about where to allocate resources, ensuring that investments directly contribute to strategic objectives. This alignment is crucial for achieving Operational Excellence and sustaining long-term growth.

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Optimizing Execution through Digital Twins

Execution of the Target Operating Model is where strategic plans are translated into actions. Digital twins play a pivotal role in ensuring the execution is as efficient and effective as possible. Through the use of digital twins, organizations can not only plan but also test the execution of their strategies in a virtual environment. This testing phase can reveal potential challenges and obstacles that might not have been apparent during the planning phase, allowing for preemptive adjustments.

For instance, in the context of supply chain management, a digital twin of the supply chain can simulate the effects of changes in supplier relationships, logistics strategies, or inventory levels. This capability enables Supply Chain Managers to optimize the supply chain for both efficiency and resilience, reducing costs and minimizing the risk of disruption. Real-world examples include leading automotive manufacturers using digital twins to optimize their supply chains, resulting in reduced lead times and lower inventory costs.

Digital twins also enhance performance monitoring and management. By providing real-time data on various aspects of the organization's operations, digital twins enable managers to track performance against strategic objectives continuously. This real-time visibility into operations allows for quick course corrections and agile response to unforeseen challenges, ensuring that the execution of the Target Operating Model remains on track.

Driving Innovation and Competitive Advantage

Finally, digital twins are a powerful tool for driving innovation within the organization. By creating a safe, virtual environment for experimentation, digital twins encourage the testing of new ideas, processes, and business models without the risk associated with physical trials. This capability accelerates the innovation process, enabling organizations to bring new products and services to market more quickly and efficiently.

In the context of product development, for example, digital twins allow for rapid prototyping and testing, significantly reducing the time and cost associated with bringing a new product to market. This not only enhances the organization's competitive advantage but also fosters a culture of innovation, as teams are encouraged to explore new ideas and approaches.

In conclusion, the strategic integration of digital twins into the Target Operating Model offers a comprehensive approach to enhancing Strategic Planning, optimizing execution, and driving innovation. By leveraging the predictive and analytical capabilities of digital twins, organizations can achieve a higher level of operational excellence, agility, and competitiveness in today's dynamic business environment.

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Explore all of our best practices in: TOM

TOM Case Studies

For a practical understanding of TOM, take a look at these case studies.

Target Operating Model Transformation for a Global Financial Services Firm

Scenario: A multinational firm in the financial services industry is grappling with a fragmented Target Operating Model.

Read Full Case Study

Operational Excellence & Target Operating Model (TOM) Design in Specialty Chemicals

Scenario: The organization is a specialty chemicals producer in North America facing challenges in aligning its operations with strategic objectives.

Read Full Case Study

Target Operating Model Refinement for Education Sector in Digital Learning

Scenario: The organization is a mid-sized educational institution that has recently transitioned to a hybrid learning model.

Read Full Case Study

Target Operating Model Transformation for an IT Services Firm

Scenario: An established IT services firm in North America has been struggling with its Target Operating Model due to a rapid expansion into new markets and technologies such as artificial intelligence and cloud computing.

Read Full Case Study

Live Events Strategy for Independent Music Venues in Urban Areas

Scenario: An independent music venue located in a major urban area is facing a critical juncture in defining its Target Operating Model to stay competitive and profitable.

Read Full Case Study

Strategic Target Operating Model Redesign in Telecom

Scenario: The company is a mid-sized telecommunications provider facing significant market pressure due to rapidly changing technology and customer expectations.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What role does organizational culture play in the successful implementation of a Target Operating Model, and how can it be aligned?
Organizational culture is crucial for the successful implementation of a Target Operating Model, requiring alignment through leadership, strategic planning, and communication to achieve strategic objectives and adaptability. [Read full explanation]
How can a Target Operating Model facilitate a company's agility in responding to market changes?
A Target Operating Model enhances a company's agility by defining operations, roles, and processes for Strategic Agility, Operational Excellence, and a Culture of Innovation, enabling swift adaptation to market changes. [Read full explanation]
How does the integration of sustainability goals into the Target Operating Model influence business strategy and operations?
Integrating sustainability goals into the Target Operating Model transforms Strategic Planning, drives Innovation, enhances Operational Excellence, and necessitates Leadership and Culture shifts, leading to improved profitability, brand reputation, and resilience. [Read full explanation]
What are the key considerations for integrating ESG (Environmental, Social, and Governance) principles into a Target Operating Model?
Integrating ESG principles into a Target Operating Model involves Strategic Alignment, Leadership Commitment, embedding into Core Business Processes, robust Data Management and Reporting, and fostering Continuous Improvement and Innovation for resilience and value creation. [Read full explanation]
How can the integration of digital technologies in a Target Operating Model improve operational efficiency?
Integrating digital technologies into the Target Operating Model enhances operational efficiency by streamlining processes, improving decision-making, and enabling agility, as evidenced by Amazon, GE, and Netflix. [Read full explanation]
What role does corporate culture play in the successful implementation of a Target Operating Model?
Corporate Culture is crucial for the successful implementation of a Target Operating Model, enhancing Change Management, Leadership alignment, and driving Operational Excellence and Innovation. [Read full explanation]

Source: Executive Q&A: TOM Questions, Flevy Management Insights, 2024


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