Flevy Management Insights Q&A
How can the principles of a circular economy be incorporated into a Target Operating Model to drive sustainability and innovation?
     Joseph Robinson    |    TOM


This article provides a detailed response to: How can the principles of a circular economy be incorporated into a Target Operating Model to drive sustainability and innovation? For a comprehensive understanding of TOM, we also include relevant case studies for further reading and links to TOM best practice resources.

TLDR Integrating circular economy principles into a Target Operating Model involves comprehensive Strategic Planning, Operational Excellence, and Innovation to minimize waste, optimize resource use, and drive sustainable growth through redesigned products, processes, and business models.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Circular Economy Principles mean?
What does Strategic Planning mean?
What does Operational Excellence mean?
What does Innovation mean?


Incorporating the principles of a circular economy into a Target Operating Model (TOM) requires a fundamental shift in how an organization views its operations, supply chain, and product lifecycle. This shift not only drives sustainability but also fosters innovation by reimagining products, services, and systems within a circular framework. By focusing on the redesign of processes, products, and business models, organizations can create value that is decoupled from the consumption of finite resources.

Strategic Planning and Circular Economy

Strategic Planning is the first step in integrating circular economy principles into the TOM. This involves setting clear sustainability goals and aligning them with the organization's mission and business strategy. A circular economy approach requires organizations to rethink and redesign their products and services to minimize waste and make the most of resources. This can include designing for durability, repairability, and recyclability, as well as considering new business models such as product-as-a-service. For example, Philips Lighting's transition to offering lighting as a service is a prime illustration of how circular economy principles can be embedded into Strategic Planning, leading to innovative business models that reduce resource consumption and create a more sustainable operation.

Moreover, incorporating circular economy principles into Strategic Planning necessitates a deep analysis of the organization's value chain to identify areas where circular practices can be implemented. This might involve collaborating with suppliers to ensure the use of sustainable materials or implementing take-back schemes to recycle products at the end of their life. Accenture's research emphasizes the importance of such collaborations, noting that companies that engage in circular supply chains can significantly reduce their environmental footprint while also unlocking new business opportunities.

Finally, Strategic Planning for a circular economy also involves setting measurable targets and KPIs to track progress. These metrics can include the percentage of recycled materials used in products, the reduction in waste produced, or the decrease in carbon emissions. By setting and monitoring these KPIs, organizations can ensure that their move towards a circular economy is both effective and aligned with their overall business objectives.

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Operational Excellence and Process Redesign

Operational Excellence in the context of a circular economy involves optimizing processes to reduce waste, increase efficiency, and extend the lifecycle of products and materials. This requires a comprehensive review of existing operations to identify areas for improvement and redesign processes to minimize resource use and waste generation. For instance, adopting lean manufacturing techniques can help organizations eliminate waste in their production processes, thereby reducing costs and environmental impact.

Process redesign for circularity often involves the implementation of closed-loop systems where waste materials are reused or recycled back into the production process. A notable example is the global furniture retailer IKEA, which has committed to becoming a circular business by 2030. This includes designing products with disassembly in mind, using renewable and recycled materials, and offering services such as furniture leasing and take-back schemes to extend the lifecycle of their products.

Furthermore, technology plays a crucial role in achieving Operational Excellence within a circular economy. Digital technologies such as the Internet of Things (IoT), artificial intelligence (AI), and blockchain can provide the data and insights needed to optimize operations, track the flow of materials, and ensure the authenticity and quality of recycled inputs. For example, blockchain technology can be used to create transparent supply chains that enable the tracking of products and materials, ensuring that they are sustainably sourced and managed throughout their lifecycle.

Innovation and Circular Economy

Innovation is at the heart of transitioning to a circular economy. This involves not only the development of new products and services but also the creation of new business models that promote the use of renewable resources and extend the lifecycle of products. For example, adopting a product-as-a-service model can shift the focus from product ownership to access, encouraging the design of more durable and maintainable products. This is evident in the case of Xerox, which has successfully implemented a service model for its printing and document management solutions, reducing waste and encouraging the reuse of equipment.

Moreover, innovation in a circular economy extends to the development of new materials that are biodegradable or easier to recycle. Research and development efforts aimed at creating such materials can lead to significant advancements in sustainability. For instance, the development of bioplastics from renewable sources offers a promising alternative to traditional plastics derived from fossil fuels, reducing the environmental impact of products.

Finally, fostering a culture of innovation is essential for organizations aiming to integrate circular economy principles into their TOM. This involves encouraging creativity and experimentation among employees, as well as collaborating with external partners such as startups, research institutions, and other organizations. By creating an ecosystem that supports innovation, organizations can accelerate their transition to a circular economy, driving sustainability and unlocking new opportunities for growth.

In conclusion, integrating circular economy principles into a Target Operating Model is a complex but rewarding endeavor that requires a comprehensive approach encompassing Strategic Planning, Operational Excellence, and Innovation. By rethinking and redesigning products, processes, and business models to minimize waste and make the most of resources, organizations can drive sustainability, reduce their environmental impact, and create a competitive advantage in the market.

Best Practices in TOM

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TOM Case Studies

For a practical understanding of TOM, take a look at these case studies.

Target Operating Model Transformation for a Global Financial Services Firm

Scenario: A multinational firm in the financial services industry is grappling with a fragmented Target Operating Model.

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Operational Excellence & Target Operating Model (TOM) Design in Specialty Chemicals

Scenario: The organization is a specialty chemicals producer in North America facing challenges in aligning its operations with strategic objectives.

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Live Events Strategy for Independent Music Venues in Urban Areas

Scenario: An independent music venue located in a major urban area is facing a critical juncture in defining its Target Operating Model to stay competitive and profitable.

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Target Operating Model Refinement for Education Sector in Digital Learning

Scenario: The organization is a mid-sized educational institution that has recently transitioned to a hybrid learning model.

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Target Operating Model Transformation for an IT Services Firm

Scenario: An established IT services firm in North America has been struggling with its Target Operating Model due to a rapid expansion into new markets and technologies such as artificial intelligence and cloud computing.

Read Full Case Study

Strategic Target Operating Model Redesign in Telecom

Scenario: The company is a mid-sized telecommunications provider facing significant market pressure due to rapidly changing technology and customer expectations.

Read Full Case Study




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