Flevy Management Insights Q&A

How is the gig economy shaping the future of interviews for contract and freelance positions?

     Joseph Robinson    |    Interviewing


This article provides a detailed response to: How is the gig economy shaping the future of interviews for contract and freelance positions? For a comprehensive understanding of Interviewing, we also include relevant case studies for further reading and links to Interviewing best practice resources.

TLDR The gig economy is transforming interview processes, Strategic Planning, and legal compliance for contract and freelance positions, emphasizing skill-based assessments, technological facilitation, and ethical considerations.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they relate to this question.

What does Dynamic Interview Processes mean?
What does Strategic Planning for Gig Economy Recruitment mean?
What does Legal and Ethical Considerations mean?


The gig economy is reshaping the landscape of work, including the processes and methodologies organizations use to identify, evaluate, and onboard talent for contract and freelance positions. This transformation is not merely a trend but a significant shift in the workforce paradigm, influenced by technological advancements, changing worker preferences, and the increasing demand for flexible work arrangements. As C-level executives, understanding these changes is crucial for leveraging the gig economy's benefits, from cost efficiency to accessing a broader talent pool.

Adapting Interview Processes for the Gig Economy

The traditional interview process, designed for long-term, full-time positions, is often ill-suited for the fast-paced, project-based nature of gig work. Organizations are increasingly adopting more dynamic and streamlined approaches to interviewing, focusing on skills, portfolio reviews, and task-based assessments rather than lengthy discussions about long-term career goals and company fit. This shift recognizes the different priorities and expectations of gig workers, who are more focused on the specifics of the task at hand than on long-term employment. For example, a McKinsey report highlights the growing preference among professionals for gig work, emphasizing the need for organizations to adapt their talent acquisition strategies accordingly.

Moreover, technology plays a crucial role in facilitating these new interview formats. Platforms that offer video interviewing, real-time collaboration tools, and project-based assessment capabilities are becoming indispensable. These tools not only make the interview process more efficient but also allow for a more accurate assessment of a candidate's fit for a specific project. Organizations are also leveraging AI-driven platforms to pre-screen candidates based on skills and experience, further streamlining the process.

Additionally, the emphasis on soft skills and cultural fit is evolving. While these aspects remain important, the focus shifts towards communication, adaptability, and specific project-related competencies. For instance, a freelancer's ability to effectively manage their time and collaborate remotely is often more relevant than their alignment with the company's long-term vision. This pragmatic approach to interviewing acknowledges the unique dynamics of gig work and the priorities of both parties involved.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Strategic Planning for Gig Economy Recruitment

Strategic Planning in the context of the gig economy involves a nuanced understanding of the organization's needs and how they can be met through flexible talent solutions. It requires a shift from viewing gig workers as peripheral to considering them integral to the workforce strategy. This includes identifying roles that are best suited to gig workers, such as project-based tasks, roles requiring specialized skills, or positions that experience fluctuating demand. By doing so, organizations can optimize their workforce, ensuring they have access to the right skills at the right time, without the overhead associated with full-time staffing.

Effective recruitment in the gig economy also demands a proactive approach to building a talent pool. This involves engaging with talent platforms and communities where gig workers are active, such as Upwork, Freelancer, or specialized forums and networks related to the organization's industry. Establishing a presence on these platforms not only helps in sourcing candidates but also in building the organization's brand as a desirable client for gig workers. Furthermore, leveraging data analytics to understand market rates, skill availability, and other trends can inform more strategic decision-making around gig worker engagement.

Another aspect of Strategic Planning is the development of clear, concise project briefs and performance expectations. This clarity is essential for attracting the right talent and ensuring successful project outcomes. It involves outlining the scope of work, deliverables, timelines, and any specific skills or tools required. By providing detailed project information upfront, organizations can facilitate a more efficient matching process, reducing the time and resources spent on interviewing and onboarding.

Legal and Ethical Considerations

As the gig economy grows, so do the legal and ethical considerations surrounding contract and freelance work. Organizations must navigate a complex landscape of labor laws and regulations, which can vary significantly by jurisdiction. This includes classification of workers, compliance with minimum wage laws, and adherence to tax obligations. For example, the California Supreme Court's decision in Dynamex Operations West, Inc. v. Superior Court established the "ABC test" for determining whether workers should be classified as employees or independent contractors, highlighting the legal complexities involved.

From an ethical standpoint, organizations are increasingly recognizing the importance of fair treatment and equitable practices for gig workers. This includes offering fair compensation, providing feedback and opportunities for development, and ensuring a respectful and inclusive work environment. Such practices are not only critical for compliance and reputation management but also for attracting and retaining top talent. As gig workers have a choice in who they work for, organizations that demonstrate a commitment to ethical practices have a competitive advantage.

In conclusion, the gig economy is transforming the future of interviews for contract and freelance positions, necessitating adaptations in interview processes, Strategic Planning, and legal compliance. By embracing these changes, organizations can capitalize on the opportunities presented by the gig economy, from accessing specialized skills to enhancing workforce flexibility. As this trend continues to evolve, staying informed and agile will be key to leveraging the gig economy effectively.

Best Practices in Interviewing

Here are best practices relevant to Interviewing from the Flevy Marketplace. View all our Interviewing materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Interviewing

Interviewing Case Studies

For a practical understanding of Interviewing, take a look at these case studies.

Mid-Size Publishing Firm Overhauls Interviewing Strategy to Combat High Turnover

Scenario: A mid-size publishing company implemented a strategic interviewing framework to address the challenges of inconsistent talent acquisition and high employee turnover.

Read Full Case Study

Streamlining Executive Interviewing in Life Sciences

Scenario: The organization is a mid-sized biotech company facing challenges in attracting and securing top talent for their rapidly expanding R&D department.

Read Full Case Study

Executive Interviewing Strategy for High-End Retail Chain

Scenario: The organization is a high-end retail chain specializing in luxury goods, facing challenges in refining its executive interviewing process.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What strategies can be implemented to reduce unconscious bias during interviews?
To reduce unconscious bias in interviews, companies should adopt Structured Interviews, utilize technology like AI for fair screening, and foster a Diversity and Inclusion culture, enhancing objectivity and inclusivity. [Read full explanation]
How are virtual reality (VR) and augmented reality (AR) technologies transforming the interview and candidate evaluation process?
VR and AR are revolutionizing recruitment by improving candidate engagement, enabling objective skills assessment, and streamlining recruitment, thus attracting and retaining top talent. [Read full explanation]
How can structured interviews improve the objectivity and fairness of the selection process?
Structured interviews improve Recruitment Strategies by standardizing candidate evaluation, reducing biases, ensuring legal compliance, and increasing diversity, leading to more informed hiring decisions and a stronger workforce. [Read full explanation]
What role does social media play in the modern interview process, and how can it be used ethically to assess candidates?
Social media is crucial in modern hiring for insights into candidates' qualifications and cultural fit, requiring ethical practices like consent, relevance focus, and legal compliance. [Read full explanation]
How can companies ensure their interview process aligns with global talent acquisition trends?
Align interview processes with global talent trends through Digital Transformation, Structured Interviews, Competency-Based Assessments, and prioritizing Diversity and Inclusion initiatives. [Read full explanation]
How can interview processes be designed to promote diversity without tokenism?
Designing an inclusive interview process involves Structured Interviews, Diverse Panels, Technology, and Continuous Improvement to ensure fairness and reduce bias. [Read full explanation]

 
Joseph Robinson, New York

Operational Excellence, Management Consulting

This Q&A article was reviewed by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.

To cite this article, please use:

Source: "How is the gig economy shaping the future of interviews for contract and freelance positions?," Flevy Management Insights, Joseph Robinson, 2025




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

 
"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates
 
"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting
 
"Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

– M. E., Chief Commercial Officer, International Logistics Service Provider
 
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact "

– Roberto Pelliccia, Senior Executive in International Hospitality
 
"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory
 
"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC
 
"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I "

– Nishi Singh, Strategist and MD at NSP Consultants
 
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.