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As Warren Buffet, the CEO of Berkshire Hathaway aptly noted, "In looking for people to hire, you look for three qualities: integrity, intelligence, and energy." Hiring the right talent can be pivotal to a company's success. Given the stakes, developing strong interviewing skills is quintessential for any C-level executive.

Understanding the Purpose of an Interview

The objective of any interview goes beyond gauging a candidate's competence and fittingness for the role. At its core, it is about assessing potential, values, motivation, and a candidate’s ability to contribute to the organization's broader Strategic Planning and vision. An interview is also an opportunity to sell your company to top talent, establishing the foundation for a long-term, productive relationship.

Developing an Effective Interview Framework

An effective interview is structured, consistent, and fair. Therefore, it's crucial to establish an interview framework. This framework should begin with a clear specification of the job requirements, followed by a series of questions designed to assess a candidate’s capability and fit.

Building a bank of situational and behavioral questions, grounded in the clear competencies linked to the job, helps guide the conversation. Allowing room for unscripted, organic conversation within this framework brings out the nuances of a candidate’s motivation, cultural fit, and attitude.

Application of Data and Technology

Leading-edge organizations are frequently utilizing data analytics in their hiring processes. Using Data-driven Interviewing techniques can help remove human bias and improve decision-making. Additionally, harnessing technology for virtual interviews, recording responses for future analysis, and using AI for screening could be part of your Digital Transformation strategy in the area of hiring.

Engagement During the Interview Process

Engagement is key during the interviewing process. Active listening, maintaining eye contact, and providing prompt feedback are all crucial elements of engagement. Showing genuine interest in what the candidate has to say not only aids in assessing their potential but also helps promote your organization as a desirable place to work.

Interviewing is a Two-Way Street

Respecting the candidate's time and providing them space to ask their questions enrich the interview experience. A good interview isn't just about extracting information; it's about building a relationship and fostering a mutual understanding. Remember, talented candidates are also interviewing your company.

Conducting Post-interview Analysis

Once an interview is complete, it's essential to conduct a post-interview analysis. Comparing notes with other interviewers, measuring responses against the established framework, and determining the candidate's ability to contribute to the organization's Operational Excellence and Risk Management strategies, can provide deeper insights into the candidate’s potential for success.

Gaining Buy-in from Other Team Members

Involve your team members in the interview process where relevant and appropriate. It allows for a well-rounded assessment from different perspectives and helps secure buy-in from the team for the hiring decision. Consider not only the skills and knowledge the candidate brings but also their potential impact on team dynamics and Performance Management.

Constantly Refining the Process

Just as businesses need to constantly adapt and transform, your interviewing process should evolve over time. Gathering feedback from candidates, analyzing hiring outcomes, and making necessary adjustments should be ingrained in the process. Remember that an effective interview process isn't about hiring the best available talent—it's about hiring the best suitable person for your organization.


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