Structured Problem Solving - Top Tier Consulting Framework (PowerPoint PPT Slide Deck)

BENEFITS OF THIS POWERPOINT DOCUMENT

1. Practical guide to solve strategic business problems
2. Framework that has been tested at a top tier consulting firm and investment bank
3. Numerous examples to help better understand key concepts

PROBLEM SOLVING PPT DESCRIPTION

Structured problem solving framework PPT: Learn top tier consulting methods to analyze and solve business challenges. Download this proven consulting template now. Structured Problem Solving is a 57-slide PPT PowerPoint presentation slide deck (PPT) available for immediate download upon purchase.

Read Marcus Overview

Explore Slides inside the Deck:

Structured Workplan Overview: Approach and Timing Framework Elements for Effective Problem Solving Strategic Value Assessment Framework for XYZ

This document provides a practical guide to structured problem solving. It will help you solve strategic problems that your business face. The document provides a framework that has been tested for many years at a top tier consulting firm and investment bank. There are numerous examples given to enable better understanding of the concepts.

The document is structured as follow:
•  The framework
•  Issue trees
•  Answer first
•  Critical analyses
•  Storyline
•  Workplan
•  Major meeting roadmap
•  Client map
•  Problem on a page

The framework outlined in this PPT is designed to be adaptable, recognizing that different projects may require different elements. The use of issue trees, answer-first approaches, critical analyses, and storylines are emphasized for their relevance to specific project needs. This flexibility ensures that the framework can be tailored to the unique challenges of any strategic problem.

An issue tree is a critical tool for breaking down complex problems into manageable components. By identifying mutually exclusive and collectively exhaustive (MECE) sets of issues, the issue tree helps in pinpointing the root causes and structuring the problem-solving process. This methodical approach ensures that all potential drivers of the problem are considered, enabling focused and effective solutions.

The document also provides practical guidance on developing a major meeting roadmap, which is essential for maintaining project momentum and ensuring all stakeholders are aligned. This roadmap includes scheduling key meetings, identifying decision points, and ensuring that all necessary participants are engaged. By keeping the project team and stakeholders on the same page, the roadmap helps in driving the project to successful completion.

MARCUS OVERVIEW

This synopsis was written by Marcus [?] based on the analysis of the full 57-slide presentation.

Executive Summary
The "Structured Problem Solving - Top Tier Consulting Framework" presentation offers a comprehensive approach to tackling business challenges using proven methodologies akin to those employed by McKinsey, Bain, or BCG-quality consulting firms (consulting-grade; not affiliated). This framework equips users with the tools to dissect complex problems, formulate actionable insights, and effectively communicate solutions. By leveraging this structured approach, corporate executives and consultants will enhance their problem-solving capabilities, ensuring clarity and focus throughout the analytical process.

Who This Is For and When to Use
•  Corporate executives seeking to refine their problem-solving methodologies
•  Consultants aiming to enhance their analytical frameworks and deliverables
•  Project managers responsible for guiding teams through complex business challenges
•  Strategy teams focused on developing clear, actionable insights for stakeholders

Best-fit moments to use this deck:
•  During initial project kick-offs to establish a clear problem-solving framework
•  In strategy sessions where complex issues need to be dissected and addressed
•  When preparing for critical client meetings to ensure structured communication of insights

Learning Objectives
•  Define the structured problem-solving framework and its core components
•  Build an issue tree to disaggregate complex problems into manageable parts
•  Establish a clear point of view using the "Answer First" methodology
•  Create critical analyses to support strategic recommendations
•  Develop a compelling storyline for effective communication of insights
•  Construct a detailed workplan to assign responsibilities and timelines
•  Map major meetings to align stakeholders and drive decision-making
•  Identify key clients and their interests to tailor communication strategies
•  Summarize complex problems succinctly using the "Problem on a Page" tool

Table of Contents
•  The Framework (page 3)
•  Issue Trees (page 5)
•  Answer First (page 15)
•  Critical Analyses (page 25)
•  Storyline (page 33)
•  Workplan (page 37)
•  Major Meeting Roadmap (page 43)
•  Client Map (page 48)
•  Problem on a Page (page 51)

Primary Topics Covered
•  Issue Tree - A tool for breaking down complex problems into mutually exclusive and collectively exhaustive (MECE) components, facilitating focused analysis.
•  Answer First - A hypothesis-driven approach that articulates the main point of view supported by assertions and evidence, streamlining the problem-solving process.
•  Critical Analyses - An outline of essential analyses required to substantiate the proposed solutions, typically presented through mock-up slides.
•  Storyline - A structured narrative that guides the presentation of findings, ensuring clarity and coherence in communication.
•  Workplan - A high-level overview of project activities, timelines, and responsibilities, providing a roadmap for execution.
•  Major Meeting Roadmap - A schedule of key decision-making meetings, ensuring alignment among stakeholders and facilitating effective communication.
•  Client Map - A strategic tool to identify key clients and their interests, enhancing engagement and tailoring communication.
•  Problem on a Page - A concise summary that encapsulates the problem definition, context, and key issues, serving as a reference point throughout the project.

Deliverables, Templates, and Tools
•  Issue tree template for disaggregating complex problems
•  Answer First framework to articulate hypotheses and assertions
•  Critical analyses slide templates for presenting key findings
•  Storyline outline for structuring presentations
•  Workplan template for tracking project activities and responsibilities
•  Major meeting roadmap for scheduling and aligning stakeholders
•  Client map template to identify and engage key clients
•  Problem on a Page template for summarizing project scope and objectives

Slide Highlights
•  Overview of the structured problem-solving framework, illustrating key components
•  Example of an issue tree demonstrating the disaggregation of a complex problem
•  The "Answer First" slide showcasing how to articulate a clear point of view
•  Critical analyses slide layout emphasizing the importance of supporting evidence
•  Storyline example that outlines the logical flow of a presentation
•  Workplan overview highlighting major activities and timelines
•  Major meeting roadmap detailing key decision points and attendees
•  Client map example identifying stakeholder roles and concerns
•  Problem on a Page template summarizing project objectives and success criteria

Potential Workshop Agenda
Introduction to Structured Problem Solving (60 minutes)
•  Overview of the framework and its components
•  Discussion on the importance of structured problem solving
•  Group exercise to create an issue tree

Developing the Answer First (90 minutes)
•  Workshop on formulating hypotheses and assertions
•  Team discussions to refine points of view
•  Review of examples and best practices

Creating Critical Analyses and Storylines (120 minutes)
•  Hands-on session to develop critical analyses slides
•  Collaborative work on crafting compelling storylines
•  Feedback and refinement of presentations

Customization Guidance
•  Tailor the issue tree to reflect specific project challenges and client contexts
•  Adjust the Answer First section to align with client expectations and industry standards
•  Modify critical analyses to focus on relevant data and insights for the project
•  Adapt the storyline to suit the audience and communication style of stakeholders
•  Update the workplan to reflect actual timelines and resource allocations
•  Personalize the client map to include specific client concerns and engagement strategies

Secondary Topics Covered
•  Best practices for engaging clients in the problem-solving process
•  Techniques for ensuring clarity and focus in presentations
•  Strategies for managing project scope and preventing scope creep
•  Insights on stakeholder management and communication
•  Approaches for iterative refinement of analyses and hypotheses

FAQ
What is the purpose of an issue tree?
An issue tree helps break down complex problems into manageable components, ensuring a structured approach to analysis and decision-making.

How does the "Answer First" methodology work?
The "Answer First" methodology articulates a hypothesis supported by assertions and evidence, allowing teams to focus their efforts on key issues.

What are critical analyses?
Critical analyses outline the essential pieces of analysis required to support strategic recommendations, typically presented through mock-up slides.

How can I create a compelling storyline?
A compelling storyline should provide a logical flow of information, integrating key findings and insights while addressing the audience's key questions.

What is included in a workplan?
A workplan includes a high-level map of project activities, timelines, responsibilities, and major milestones, guiding the team throughout the engagement.

How do I identify key clients?
Key clients can be identified through stakeholder mapping, focusing on their roles, concerns, and interests to tailor communication effectively.

What is the "Problem on a Page" tool?
The "Problem on a Page" tool is a concise summary that captures the problem definition, context, and key issues, serving as a reference throughout the project.

How often should I update the workplan?
The workplan should be treated as a living document, updated regularly to reflect changes in timelines, responsibilities, and project scope.

What are the main components of the major meeting roadmap?
The major meeting roadmap includes the project timeframe, key decisions/actions required, list of attendees, and pre-meeting preparations.

How do I ensure effective communication with clients?
Effective communication with clients involves understanding their concerns, tailoring messages to address their interests, and maintaining regular updates throughout the project.

Glossary
•  Issue Tree - A visual representation that breaks down complex problems into manageable components.
•  Answer First - A hypothesis-driven approach to articulate the main point of view.
•  Critical Analyses - Key analyses required to support strategic recommendations.
•  Storyline - A structured narrative guiding the presentation of findings.
•  Workplan - A high-level overview of project activities and timelines.
•  Major Meeting Roadmap - A schedule of key decision-making meetings.
•  Client Map - A tool to identify key clients and their interests.
•  Problem on a Page - A one-page summary of the problem definition and key issues.
•  MECE - Mutually Exclusive and Collectively Exhaustive; a principle for structuring issues.
•  Stakeholder - An individual or group with an interest in the project's outcome.
•  Hypothesis - An educated guess or proposed explanation for a phenomenon.
•  Assertions - Statements that support the hypothesis, backed by evidence.
•  KPI - Key Performance Indicator; a measurable value that demonstrates how effectively a company is achieving its objectives.
•  Scope Creep - The uncontrolled expansion of project scope without adjustments to time, cost, and resources.
•  Engagement - The process of involving stakeholders in the project.
•  Deliverables - Specific outputs or results produced as part of the project.
•  Feedback Loop - A process where outputs of a system are circled back and used as inputs.
•  Iterative Process - A method of refining and improving a product or process through repeated cycles.
•  Stakeholder Management - The process of managing relationships with those who have an interest in the project.

PROBLEM SOLVING PPT SLIDES

Structured Workplan Overview: Approach and Timing

This PPT slide outlines a structured workplan for a consulting engagement, divided into 4 phases: Diagnostic, Prioritisation and Alignment, Priority Opportunity Workstreams, and Implementation. The "Diagnostic" phase includes 3 key activities: process review, customer review, and market fact-base and strategy review, essential for gathering insights and understanding the organization's current state. The "Prioritisation and Alignment" phase features a Senior Management Workshop to align stakeholders on priorities and collaboratively address identified issues. The "Priority Opportunity Workstreams" section highlights initiatives such as fact-based analysis, solution development, and planning, indicating a thorough methodology for tackling challenges. The "Implementation" phase focuses on a program office and quick wins, emphasizing execution and achieving immediate results. The overall engagement is scheduled for 6 to 8 weeks, with activities planned between August and September, reinforcing a methodical approach and clear deliverables.

Framework Elements for Effective Problem Solving

This framework categorizes problem-solving elements into 2 sections: relevant components and universally pertinent elements. The first section includes 4 key components: "Issue tree" for breaking down problems, "Answer first" for early articulation of viewpoints, "Critical analyses" for identifying impactful insights, and "Storyline" for coherent communication of findings. The second section features 4 universally relevant elements: "Workplan" for outlining responsibilities and timelines, "Major meeting roadmap" for aligning stakeholders, "Client map" for understanding key clients, and "Problem on a page" for distilling core issues concisely. This structured approach allows teams to adapt based on project needs while ensuring clarity and focus.

Strategic Value Assessment Framework for XYZ

This PPT slide outlines a structured approach for evaluating strategic opportunities for XYZ, utilizing a flowchart to guide decision-making on value creation and revenue enhancement. The central question, "Where is the Value?", drives analysis of revenue streams and cost reduction strategies. The flowchart branches into increasing revenue and reducing costs, with inquiries and actionable steps. Revenue enhancement includes market size analysis, increasing service penetration, and adapting to market changes, emphasizing understanding the most profitable clients. Cost reduction focuses on management and transaction costs, direct client engagement, and enhancing brand value. Color-coded opportunities (high, medium, low, not yet defined) aid in prioritizing initiatives, ensuring informed decision-making aligned with organizational goals.

Comparative Analysis of Problem-Solving Frameworks

This PPT slide compares 2 problem-solving frameworks: the Issue Tree and the Hypothesis Tree. The Issue Tree employs a MECE (Mutually Exclusive, Collectively Exhaustive) approach, starting with a central question about maximizing profit for ConsumerCo over 5 years. It branches into inquiries on revenue growth and cost reduction, framing each node as a question to explore improvement avenues, such as increasing prices or reducing variable costs. Conversely, the Hypothesis Tree uses an answer-first methodology, beginning with conclusions about profit increases through specific cost reductions, emphasizing empirical evidence. It identifies opportunities to lower overhead and raw material costs while considering regulatory constraints impacting pricing strategies. The Hypothesis Tree is dynamic, adapting as new information arises, which is vital for real-time strategy adjustments.

Streamlining Problem-Solving by Eliminating Non-Key Issues

This PPT slide outlines a structured problem-solving approach that emphasizes eliminating non-key issues during analysis. It features a flowchart starting with a central problem statement, branching into key issues and sub-issues in a hierarchical manner. The elimination of non-essential issues is a critical step in the iterative refinement process, focusing on prioritizing significant elements. Managing non-essential issues is vital for balancing work and personal life; if a team cannot visualize the outcome of analyzing an issue, it should be discarded. This methodology streamlines problem-solving and ensures efficient resource allocation, enhancing analytical capabilities and improving decision-making processes.

Project Workplan Meeting Schedule and Objectives

This PPT slide outlines a structured approach to project workplan meetings, highlighting key milestones and objectives. The "Kick Off Meeting" on July 26 focuses on defining project scope, resource allocation, and establishing communication channels with stakeholders. The "Steering Committee: Mid-point check-in" on August 17 serves as a progress review to address roadblocks and maintain focus on objectives. The "Steering Committee: Workshop preparation" on September 15 refines strategic priorities and identifies improvement opportunities for the senior management workshop. Finally, the "Senior Management Workshop" on September 21 discusses strategic priorities, performance improvement opportunities, and actionable next steps, ensuring alignment and effective program management throughout the project.

Strategic Rationale for Launching Commercial Loans Product

This PPT slide outlines a structured approach to launching a commercial loans product, focusing on 3 key areas: market demand, client segment attractiveness, and risk management. Strong market demand for commercial loans is highlighted, particularly in the broker-originated small ticket commercial lending market in Australia, indicating significant growth opportunities. The product is positioned as appealing for Mortgages Australia, aligning with strategic goals for new product initiatives. Risk management is addressed, with potential risks identified and mitigating actions suggested, ensuring the initiative is viable and strategically sound. This combination of market insights, strategic alignment, and risk management supports decision-making for the product launch.

Linking Research House Rankings to Market Presence

This PPT slide illustrates the correlation between research houses in the China market and their rankings in Hong Kong, using a scatter plot. The vertical axis shows Hong Kong share rankings, while the horizontal axis represents the Qualified Foreign Institutional Investor (QFII) quota size, with bubble sizes indicating quota magnitude. Firms like BNP Paribas, Citibank, and Goldman Sachs rank in the top 5 in Hong Kong, demonstrating a strong link between market presence and research capabilities. High rankings in China are typically achieved by firms with substantial QFII quotas and an on-the-ground presence. Firms lacking robust China offerings may struggle with their Hong Kong rankings, as seen with CSFB, which expanded its China products only in 2004. These insights underscore the necessity of integrating China-focused offerings to enhance overall market influence.

Source: Best Practices in Problem Solving, MECE, Bain PowerPoint PowerPoint Slides: Structured Problem Solving - Top Tier Consulting Framework PowerPoint (PPT) Presentation Slide Deck, P-Square Partners