Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

DOCUMENT DESCRIPTION

In order to accomplish the goals desired, you will need to have a good strategic and tactical plan. You will need a basic roadmap on where you are now, and where you are going. You would also need to determine the best way on how to get from point A to point B. Finally, you would need to make sure you have the means to get to your final destination.

For example, if providing excellent customer service were your main objective, you would need to come up with a strategy to make sure the customers are satisfied in every way. This is where managing and organising your department comes into play.

You might need to organise the department differently to achieve the goal such as setting up a Tier 1 group to handle the simple and quick calls, and a Tier 2 group to handle the difficult longer lasting calls. You would need to determine who would go into each group and where they would sit. You would have to have the calls routed differently. You will need to direct the staff to follow the process and monitor the performance to make sure all functions are running smoothly and in a coordinated fashion. You also at the same time need to take into consideration the costs associated in structuring your department while staying within budget. These are the kinds of the decisions that come with structured planning and organising. How you deal with these kinds of decisions are a big part of being a successful manager.

In this paper, we will look at a model that can help you fully understand and improve your organisation, and ways to set up your department to its optimum performance to be able to meet any goals or objectives that may come your way.

Topics discuss include the McKinsey 7-S Model, 10-step Approach to Planning and Building Your Department, 20 Staff Training Ideas, among other topics.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Lesson 2 - How to Manage Your Department to Meet Your Goals Word document

Lesson 2 - How to Manage Your Department to Meet Your Goals

Sold by Grant Stanley (this author has 32 documents)

$29.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Organization, Change, & HR

It applies to All Industries

File Type: Word (docx)

File Size: 1.2 MB

Number of Pages: 27

Related Topic(s): Leadership Team Management Employee Management

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Apr 4, 2020
Most recent version published: Apr 4, 2020

Ask the Author a Question

Must be logged in Click here to log in

This document is available as part of the following discounted bundle(s):

7 Important Lessons for Management and Leadership Excellence

$129.00

This bundle contains 6 additional documents.

View Full Details

Lesson 1 - How to Be a Great Manager through Strong Leadership 29-page Word document $29.00 Author:	Lesson 3 - How to Manage Your Employees and Build a Strong Team 41-page Word document $39.00 Author:	Lesson 4 - How to Hire and Retain the Right People 15-page Word document $20.00 Author:	Lesson 5 - How to Deal with Conflict, Problems, Difficult Employees, & Firing 20-page Word document $20.00 Author:
Lesson 6 - How to Delegate, Manage Your Time, Solve Problems, & Make the Right Decisions 18-page Word document $20.00 Author:	Lesson 7 - How to Get Your Point across through the Art of Communication 27-page Word document $29.00 Author:

CUSTOMER TESTIMONIALS

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)

"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.

I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "

– Nishi Singh, Strategist and MD at NSP Consultants

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Effective Staff Suggestion System (Kaizen Teian) 211-slide PowerPoint deck $89.00 Author: Operational Excellence Consulting Employee Management	Building Effective Teams 111-slide PowerPoint deck $59.00 Author: Operational Excellence Consulting Team Management	Leadership Theories 166-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Leadership Business Framework PowerP ...	Management System for Lean Leaders 156-slide PowerPoint deck $79.00 Author: Operational Excellence Consulting Lean Management/Enterprise Leadership
Transformational Leadership - Implementation Toolkit Excel workbook and supporting ZIP $249.00 Author: Gerard Blokdijk Leadership	Team Management Models 128-slide PowerPoint deck $59.00 Author: Operational Excellence Consulting Business Framework PowerP ... Henry Mintzberg Team Management	Leadership & Motivation Theories & Models 237-slide PowerPoint deck $79.00 Author: Operational Excellence Consulting Leadership Business Framework PowerP ... Motivation	Contingent Workforce Management Strategy - Implementation Toolkit Excel workbook and supporting ZIP $249.00 Author: Gerard Blokdijk Employee Management
Leadership Competency Model 25-slide PowerPoint deck $20.00 This is a FlevyPro [?] document. Subscribe and save with FlevyPro! Leadership Core Competencies Maturity Model	Employee Involvement: The Heart of Lean Production 179-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Employee Management	Organizational Excellence Framework - Leadership 40-slide PowerPoint deck $160.00 Author: Dawn Ringrose Leadership Organizational Excellence	Employee Engagement Culture 17-slide PowerPoint deck $20.00 This is a FlevyPro [?] document. Subscribe and save with FlevyPro! Corporate Culture Employee Management