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DOCUMENT DESCRIPTION
ITIL 4 Strategic Management Practice Professional Material
This document is a 122-slide PowerPoint presentation that provides an overview of IT Service Management based on the ITIL4 Best Practice Framework.
The starting point for the strategy management practice is to understand the organization's context and define the desired outcomes. The organization's strategy establishes criteria and mechanisms to prioritize resources, capabilities, and investment best to achieve those outcomes. This practice ensures that the strategy is defined, agreed, maintained, and achieved.
The strategy management practice applies at various levels and across various time zones. Strategy generation is not a one-off activity, and the strategy cannot be expressed in a single document that is then never amended.
The strategy is a purposeful journey with a stated direction and objectives, not a destination. This means that strategy management activities are ongoing rather than a one-off or periodic activity. Strategic decisions, plans, and actions vary in their lifetime, applicability, and priority in today's organizations' constantly changing circumstances.
External and internal factors constantly change, as should an organization's strategies.
An important factor affecting an organizations' strategic positioning and objectives is the development of digital technology. The wider use of technology, emerging capabilities such as artificial intelligence (AI) or the internet of things (IoT), technology-based disruption of the markets and industries all affect an organizations' direction and its approach to strategy management.
For example, strategic decisions can be enabled by advanced analytics or methods used for strategy development should be adjusted for the emerging business and social dynamics enabled by the technology.
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Source: Best Practices in ITIL PowerPoint Slides: ITIL 4 Strategic Management Practice Professional Material PowerPoint (PPTX) Presentation, Samir Faraj
ABOUT THE AUTHOR: SAMIR FARAJ
Founder of The Innovation Company - Istanbul - Turkey
I am an ITIL4 Expert, TOGAF, COBIT, CLOUD COMUTING PRINCE2, SCRUM MASTER, ISO9001, ISO27001 Certified, with 19 Years of professional hands-on experience in implementing ITIL, provided many assessments and consultations to public and private sectors.
[read more]
Technically advanced and object-oriented professional offering extensive experience in varied streamlining IT functions. Excel at spearheading IT projects from inception to successful completion within set deadlines. Skilled in creating, training, and leading cross-functional teams to meet short- and long-term business objectives. Well-versed in collaborating with cross-functional teams to efficiently utilize project resources and manage day-to-day operations. Adept at liaising with cross-functional teams and senior leadership for supporting strategic decisions. Proven track record in training and mentoring team members aimed at providing exceptional IT services in line with company standards. Knowledgeable in Web Design such as WordPress, SEO, Digital Marketing, eCommerce, and Facebook and Instagram marketing. Proficient in leveraging Google AdWords and social media such as Twitter, Facebook, Instagram, and LinkedIn.
DETAILS
This business document is categorized under the function(s): Information Technology Strategy, Marketing, & Sales
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 2.9 MB
Number of Slides: 121 (includes cover, transition, & marketing slides)
Related Topic(s): ITIL
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Mar 5, 2021
Most recent version published: Nov 8, 2021
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