Offers general guidance based on the ISO 22301:2019 standard
Can be used to as a self guide or to communicate BCMS best practices
BCP PPT DESCRIPTION
This product (Business Continuity Management System - Best Practices) is a 30-slide PPT PowerPoint presentation slide deck (PPTX), which you can download immediately upon purchase.
A business disruption, whether due to natural, accidental or deliberate incidents, can have a major impact on an organization.
Business Continuity Management (BCM) is about identifying the critical business functions that an organization can not afford to lose due to a disruption and planning how to maintain them, if an incident occurs.
With the advent of COVID-19, the importance of setting up a Business Continuity Management System (BCMS) that can effectively handle disruption-related preparation, response and recovery has become well recognized.
Organizations without an effective business continuity measures can lose valuable business to competitors, or even seize to exist all together.
This document covers key BCMS-related best practices and offers general guidance based on the ISO 22301:2019 standard.
Contents
1. Overview
• Context
• Key definitions
• Myth and reality
• BCM within the corporate governance framework
• BCMS emphasis
• BCM vs risk assessment
• BCM capability assessment
• BCM maturity assessment
2. Framework
• ISO 22301:2019 History and transition timeline
• ISO 22301:2019 vs ISO 22301:2012
• ISO 22301:2019 – key components
• ISO 22301:2019 and PDCA (plan-do-check-act)
• ISO 22301 and PDCA (plan-do-check-act) ? with descriptions
3. Components
• I. Context of the Organization
• I. Context of the Organization – components
• I. Context of the Organization – Interested parties
• II. Leadership
• III. Planning
• III. Planning – Factors to consider when making changes to the BCMS
• IV. Support
• V. Operation
• VI. Performance evaluation
• VII. Improvement
This comprehensive PPT debunks common myths about BCM, clarifying that it's not just about natural disasters and that having a plan isn't enough. It emphasizes the need for periodic reviews and testing of BCPs, highlighting that business continuity is everyone's responsibility, not just IT's. The document also contrasts BCM with risk management, detailing their different focuses and methods. It provides a maturity assessment framework to help organizations gauge their BCM readiness and outlines the evolution from ISO 22301:2012 to ISO 22301:2019, showing a shift towards less prescriptive requirements and more alignment with other ISO standards.
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This PPT slide presents a structured assessment of Business Continuity Management (BCM) capabilities, categorizing them into 4 distinct maturity levels: Ad-Hoc, Developing, Maturing, and Optimized. Each category outlines specific characteristics and practices associated with that level, providing a clear roadmap for organizations to evaluate and enhance their BCM processes.
At the Ad-Hoc level, organizations lack a formal structure for BCM. There is no designated sponsor, and critical elements such as risk assessments and recovery time objectives (RTOs) are either undefined or undocumented. This stage indicates a reactive approach to business continuity, with minimal maintenance or testing.
As organizations progress to the Developing stage, they begin to establish foundational elements like a steering committee and risk assessments. However, documentation remains limited, and training procedures are not fully implemented. This stage reflects an initial effort to formalize BCM practices, but still lacks comprehensive execution.
The Maturing level signifies a more structured approach, where organizations have documented policies and standards. Business impacts and risks are quantified, and critical dependencies are identified. Regular testing and program reviews are conducted, indicating a proactive stance towards BCM. Employees are increasingly involved in drills, enhancing awareness and preparedness.
Finally, the Optimized stage represents an integrated culture of resilience within the organization. BCM is embedded in daily operations, with robust testing and regular reviews by top management. This level ensures that employees are competent in their BCM responsibilities, minimizing potential risks effectively.
The slide emphasizes that as BCM capabilities mature, the associated risks decrease, highlighting the importance of continuous improvement in business continuity practices.
This PPT slide outlines the framework for a Business Continuity Management System (BCMS) based on ISO 22301 and the PDCA (Plan-Do-Check-Act) cycle. It is structured into 7 key components, each representing a critical phase in the development and implementation of a BCMS.
The first section, "Context of the organization," emphasizes the importance of understanding the organization’s environment, including its needs and expectations. This foundational knowledge is crucial for tailoring the BCMS to specific organizational requirements.
The "Leadership" component stresses the necessity for strong leadership and commitment to the BCMS. It highlights the need for clear communication of the business continuity policy and the assignment of roles and responsibilities within the BCMS framework.
In the "Planning" phase, organizations are urged to identify risks and opportunities related to business continuity. Establishing objectives and determining the resources required for effective implementation are key actions in this stage.
The "Support" section focuses on the resources, competence, and awareness necessary for a successful BCMS. Documentation plays a vital role here, ensuring that all relevant information is accessible and well-organized.
Moving to the "Operation" phase, the slide outlines the need for developing BC plans and related documentation. This includes operational planning, business impact analysis, and the creation of strategies and solutions tailored to the organization’s needs.
The "Performance Evaluation" section emphasizes the importance of monitoring and evaluating BCMS performance. This includes conducting internal audits and management reviews to ensure the system is functioning effectively.
Finally, the "Improvement" phase encourages organizations to address any nonconformities and to pursue continual improvement of the BCMS. This cyclical approach ensures that the system evolves in response to changing organizational needs and external conditions.
This PPT slide outlines key components of a Business Continuity Management System (BCMS), focusing on operational aspects essential for maintaining business resilience. It is structured into several categories, each addressing critical elements of BCMS operations.
The first section, "Operational planning and control," emphasizes the necessity of implementing processes that align with BCMS objectives. It highlights the importance of monitoring changes and understanding their potential unintended consequences, aiming for continuous improvement in operations.
Next, "Business impact analysis and risk assessment" discusses the use of Business Impact Analysis (BIA) to evaluate how disruptions affect critical business activities over time. It stresses defining timeframes for maximum tolerable disruption and recovery objectives, while also identifying and assessing risks to prioritize actions effectively.
The "BC strategies and solutions" segment focuses on identifying strategies that provide options before, during, and after disruptions. It aims to minimize the likelihood and impact of disruptions by considering the organization’s risk appetite and the resources required for implementing business continuity solutions.
The "BC plans and procedures" section underscores the need for thorough documentation of business continuity plans. This is crucial for ensuring that all stakeholders are aware of procedures and protocols.
The "Exercise program" component highlights the necessity of rehearsing plans to maintain their relevance and usefulness. Regular drills ensure preparedness and adaptability to changing circumstances.
Finally, the "Evaluation of BC Documentation/capabilities" section stresses the importance of conducting evaluations at planned intervals and after significant incidents to ensure that the BC plans remain effective and relevant.
Overall, this slide serves as a comprehensive guide for organizations looking to enhance their business continuity strategies and operational readiness.
This PPT slide outlines the benefits of a Business Continuity Management System (BCMS) from 4 distinct perspectives: Business, Financial, Interested Parties, and Internal Processes. Each perspective highlights key advantages that a robust BCMS can provide to an organization.
From a Business standpoint, the BCMS supports strategic objectives and enhances reputation and credibility. It also plays a crucial role in fostering organizational resilience, which is essential for navigating disruptions effectively. This perspective emphasizes the importance of aligning continuity efforts with broader business goals.
The Financial perspective focuses on risk mitigation. It highlights how a BCMS can reduce legal and financial exposure, as well as minimize both direct and indirect costs associated with disruptions. This is particularly relevant for organizations looking to safeguard their financial health during unforeseen events.
The Interested Parties perspective addresses the ethical and social responsibilities of an organization. It emphasizes the importance of protecting life, property, and the environment, while also considering the expectations of stakeholders. By instilling confidence in its ability to succeed, an organization can strengthen its relationships with these parties.
Lastly, the Internal Processes perspective underscores the operational benefits of a BCMS. It aims to improve an organization’s capability to remain effective during disruptions, demonstrating proactive control over risks and addressing operational vulnerabilities. This perspective is critical for ensuring that internal processes are resilient and can withstand challenges.
Overall, the slide presents a comprehensive view of how a BCMS can deliver multifaceted benefits, making it a valuable investment for organizations aiming to enhance their resilience and operational effectiveness.
This PPT slide outlines the framework of a Business Continuity Management System (BCMS) with a focus on the context of the organization and its interested parties. It categorizes key stakeholders into several groups: Customers, Shareholders, Regulators, Employees, Suppliers, Community, and Others. This segmentation emphasizes the diverse range of parties that have a vested interest in the organization's continuity strategies.
At the center of the slide is a pyramid structure that illustrates the hierarchical roles within the BCMS. At the top, Executives are depicted as accountable for the overall policy and implementation of the BCMS. Their responsibilities include owning and maintaining BCM processes and procedures, which are critical for ensuring organizational resilience.
Middle Management is positioned in the middle tier, tasked with the ownership and maintenance of BCM processes. This indicates their role as a bridge between strategic oversight and operational execution. They play a crucial part in translating executive directives into actionable plans.
The base of the pyramid features Incident Response Teams, who are authorized to invoke BCM procedures and act as spokespersons during incidents. Their role is vital for immediate response and communication, ensuring that the organization can react swiftly to disruptions.
The slide concludes with a note on the importance of identifying interested parties and understanding their needs and expectations. This understanding is essential for tailoring the BCMS to address the specific concerns of various stakeholders, thereby enhancing the system's effectiveness and relevance. Overall, the slide serves as a foundational overview for organizations looking to establish or refine their business continuity strategies.
This PPT slide presents a comparative analysis of common myths and corresponding realities regarding Business Continuity Management Systems (BCMS). On the left side, several prevalent misconceptions are listed. These include the belief that business continuity is solely about natural disasters, that having a Business Continuity Plan (BCP) is enough, and that responsibility for business continuity lies only with the IT department. Other myths suggest that capable staff can manage incidents without a formal BCP and that a single disaster plan can cover all scenarios.
The right side of the slide counters these myths with factual realities. It emphasizes that business continuity encompasses a wide range of threats, including IT-related issues and pandemics. The necessity of testing the BCP is highlighted, indicating that a plan alone is insufficient without regular validation. It also stresses that business continuity is a collective responsibility across the organization, not just confined to IT. The slide mentions that staff changes can impact continuity efforts, reinforcing the need for a robust and adaptable plan. Furthermore, it clarifies that disaster recovery is a component of the broader BCP and that each disruption may require a tailored response.
This slide serves as a critical reminder for organizations to reassess their understanding of business continuity. It encourages a more comprehensive approach to planning and highlights the importance of ongoing evaluation and involvement from all levels of the organization. For potential customers, this insight underscores the need for a well-structured BCMS that is regularly updated and tested to ensure resilience against diverse threats.
This PPT slide presents a structured overview of the Business Continuity Management (BCM) system within the context of corporate governance. At the top level, it establishes the overarching framework of corporate governance, which serves as the foundation for effective risk management. This highlights the importance of aligning BCM with broader organizational objectives.
Within this governance structure, risk management is positioned as a critical component. It encompasses various subcategories, including IT Risk Management and IT Service Continuity. These elements emphasize the necessity of addressing risks specifically associated with information technology, which is increasingly vital in today’s digital landscape.
The slide further breaks down BCM into specific areas such as Disaster Recovery Planning and Business Impact Analysis. Disaster Recovery Planning focuses on the strategies and processes required to restore IT systems and operations after a disruption. Business Impact Analysis, on the other hand, assesses the potential effects of interruptions on business functions, identifying critical processes that must be prioritized during recovery efforts.
The visual representation effectively communicates the interdependencies between these components, illustrating how BCM is not an isolated function, but rather integrated within the corporate governance framework. This interconnectedness ensures that organizations can respond proactively to disruptions, safeguarding their operations and maintaining stakeholder confidence.
For potential customers, this slide underscores the necessity of a comprehensive BCM approach that aligns with risk management strategies. It serves as a reminder that effective governance requires a holistic view of continuity planning, ensuring that all aspects of risk are considered and managed cohesively. Understanding this framework can lead to more resilient organizational practices.
This PPT slide focuses on the Business Continuity Management System (BCMS) and its key components. It outlines the various influencing factors that organizations must consider when developing their BCMS. These factors include legal and regulatory requirements, industry standards, and the expectations of interested parties. Additionally, organizational characteristics, the specific products and services offered, and the size and structure of the organization are highlighted as critical elements that shape the BCMS framework.
The BCMS emphasis section provides a clear overview of the core activities that organizations should prioritize. Understanding the organization's needs is fundamental for establishing effective business continuity policies and objectives. This understanding ensures that the BCMS aligns with the organization's strategic goals and operational requirements.
Operating and maintaining processes is another critical focus area. Organizations must develop capabilities and response structures that enable them to withstand and recover from disruptions. This proactive approach is essential for minimizing downtime and ensuring continuity of operations.
Monitoring and reviewing the performance of the BCMS is also emphasized. Regular assessments help organizations evaluate the effectiveness of their business continuity strategies and make necessary adjustments. This ongoing evaluation is crucial for identifying areas of improvement.
Finally, continual improvement based on qualitative and quantitative measures is highlighted as a vital aspect of the BCMS. Organizations should leverage data and feedback to refine their processes and enhance resilience over time. This iterative approach fosters a culture of preparedness and adaptability, essential for navigating an ever-changing business environment.
MARCUS OVERVIEW
This synopsis was written by Marcus [?] based on the analysis of the full 30-slide presentation.
Executive Summary
This Business Continuity Management System (BCMS) presentation outlines best practices based on the ISO 22301:2019 standard, structured in a McKinsey, Bain, or BCG-quality format (consulting-grade; not affiliated). It is designed to help organizations identify critical functions that must be maintained during disruptions and to develop effective strategies for preparation, response, and recovery. Buyers will gain insights into establishing a robust BCMS that minimizes risks associated with business interruptions, thereby enhancing resilience and operational continuity.
Who This Is For and When to Use
• Corporate executives responsible for strategic risk management
• Business continuity planners and risk management teams
• Operations managers overseeing critical business functions
• Compliance officers ensuring adherence to regulatory requirements
Best-fit moments to use this deck:
• During the development of a business continuity strategy
• When conducting training sessions on BCMS best practices
• For organizational assessments of existing business continuity measures
• In preparation for audits or compliance reviews related to ISO standards
Learning Objectives
• Define the key components of a Business Continuity Management System (BCMS)
• Establish business continuity objectives aligned with organizational goals
• Identify risks and opportunities impacting the effectiveness of the BCMS
• Develop and document comprehensive business continuity plans (BCPs)
• Implement training and awareness programs for staff regarding BCMS roles
• Evaluate and improve BCMS performance through monitoring and audits
• Overview of BCMS - This section introduces the concept of business continuity management and its importance in mitigating risks associated with disruptions.
• ISO 22301:2019 Framework - An overview of the ISO standard that provides guidelines for establishing, implementing, and maintaining a BCMS.
• Context of the Organization - Discusses internal and external factors affecting business continuity and the importance of understanding stakeholder needs.
• Leadership Commitment - Emphasizes the role of top management in establishing a BCMS and ensuring its integration into organizational processes.
• Planning for Business Continuity - Outlines the steps for identifying risks, setting objectives, and planning actions to ensure effective business continuity.
• Support Mechanisms - Details the resources, competence, and communication strategies necessary for effective BCMS implementation.
• Operational Implementation - Focuses on the practical steps for executing business continuity plans and conducting business impact analyses.
• Performance Evaluation - Describes methods for monitoring and evaluating the effectiveness of the BCMS.
• Continuous Improvement - Highlights the importance of ongoing assessment and enhancement of the BCMS to adapt to changing circumstances.
Deliverables, Templates, and Tools
• Business continuity plan (BCP) template for documenting procedures
• Risk assessment and business impact analysis (BIA) frameworks
• Communication plan template for internal and external stakeholders
• Training materials for staff awareness and competency development
• Monitoring and evaluation checklist for BCMS performance
• Corrective action plan template for addressing non-conformities
Slide Highlights
• Overview slide detailing the significance of a BCMS in mitigating business disruption risks
• Framework slide illustrating the ISO 22301:2019 components and their interrelationships
• Context of the Organization slide emphasizing stakeholder engagement and legal requirements
• Leadership slide showcasing the importance of top management commitment to BCMS
• Planning slide outlining the steps for establishing business continuity objectives
• Performance Evaluation slide detailing methods for assessing BCMS effectiveness
Potential Workshop Agenda
BCMS Overview and Importance (60 minutes)
• Introduce the concept of business continuity management
• Discuss the impact of disruptions on organizations
• Review the ISO 22301:2019 standard and its relevance
Risk Assessment and Planning Session (90 minutes)
• Identify key risks and opportunities for the organization
• Establish business continuity objectives and action plans
• Develop a framework for ongoing risk monitoring
Implementation and Training Workshop (120 minutes)
• Review operational procedures for business continuity
• Conduct training on roles and responsibilities within the BCMS
• Develop communication strategies for stakeholders
Customization Guidance
• Tailor the business continuity plan template to reflect specific organizational processes and risks
• Adjust training materials to align with the organization's culture and operational context
• Incorporate relevant legal and regulatory requirements into the BCMS documentation
• Update communication plans to include specific stakeholder engagement strategies
Secondary Topics Covered
• Business impact analysis methodologies
• Risk management integration within the BCMS
• Legal and regulatory considerations for business continuity
• Stakeholder engagement strategies for effective communication
• Continuous improvement processes for BCMS
FAQ
What is a Business Continuity Management System (BCMS)?
A BCMS is a structured approach to ensuring that critical business functions can continue during and after a disruption, guided by documented procedures and policies.
How does ISO 22301:2019 relate to business continuity?
ISO 22301:2019 is an international standard that provides a framework for establishing, implementing, and maintaining an effective BCMS, ensuring organizational resilience.
What are the key components of a BCMS?
Key components include context of the organization, leadership commitment, planning, support, operational processes, performance evaluation, and continuous improvement.
Why is leadership important in a BCMS?
Leadership commitment is crucial for integrating business continuity into organizational processes, securing necessary resources, and fostering a culture of resilience.
How often should a BCMS be reviewed?
A BCMS should be reviewed regularly, especially after significant changes or incidents, to ensure its effectiveness and relevance.
What is a Business Impact Analysis (BIA)?
A BIA is a process for identifying and evaluating the potential effects of disruptions on critical business functions, helping to prioritize recovery efforts.
What training is necessary for effective BCMS implementation?
Training should cover roles and responsibilities, procedures for responding to disruptions, and awareness of the organization's business continuity objectives.
How can organizations measure the effectiveness of their BCMS?
Effectiveness can be measured through performance evaluations, internal audits, and monitoring of key performance indicators related to business continuity objectives.
Glossary
• Business Continuity (BC) - The capability of an organization to continue delivering products or services within acceptable time frames following a disruption.
• Business Continuity Management (BCM) - The process of implementing and maintaining business continuity.
• Business Continuity Plan (BCP) - Documented procedures guiding an organization to respond, recover, and restore operations after a disruption.
• Business Continuity Management System (BCMS) - A management system that establishes, implements, operates, monitors, reviews, maintains, and improves business continuity.
• Maximum Tolerable Period of Disruption (MTPD) - The time it would take for adverse impacts to become unacceptable due to a disruption.
• Recovery Time Objective (RTO) - The period within which a product or service must be resumed after a disruption.
• Recovery Point Objective (RPO) - The point to which information or resources must be restored to enable operations to resume.
• Business Impact Analysis (BIA) - A process for analyzing the potential impacts of disruptions on critical business activities.
• Stakeholders - Individuals or groups with an interest in the organization's operations, including employees, customers, and regulators.
• Continuous Improvement - The ongoing effort to enhance the suitability, adequacy, and effectiveness of the BCMS.
• Incident Response - The process of managing and responding to disruptive incidents to minimize their impact.
• Risk Assessment - The process of identifying and evaluating risks that could affect business continuity.
• Training and Awareness - Programs designed to educate staff about their roles in the BCMS and the importance of business continuity.
• Performance Evaluation - The assessment of the BCMS's effectiveness in meeting its objectives and requirements.
• Corrective Action - Steps taken to address non-conformities and improve the BCMS.
• Legal and Regulatory Compliance - Adherence to laws and regulations relevant to business continuity and risk management.
• Operational Resilience - The ability of an organization to adapt and respond to disruptions while maintaining critical functions.
• Communication Plan - A strategy for informing stakeholders about business continuity measures and procedures.
• Governance - The framework of policies, roles, and responsibilities that guide the BCMS.
• Documentation - The records and information related to the BCMS, including plans, procedures, and evaluations.
Source: Best Practices in BCP, ISO 22301 PowerPoint Slides: Business Continuity Management System - Best Practices PowerPoint (PPTX) Presentation Slide Deck, ILMAM - Strategy & Management Consulting
ILMAM is a strategy and management consulting provider that specializes in:
• Strategic management, including strategic planning and performance management
• Strategy enablers, such as key business processes and governance
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