Large Banks are realizing that there exists a potential in this data deluge.
It would be really interesting to see which bank utilizes this the first and uses it to gain a stronger foothold in the market.
The deck discusses some use cases through which you can utilize data generated from a variety of systems you have invested in in the last many years.
Through experience and technology you can now discover insights which lie hidden in this treasure trove of data held up in a variety of formats.
This presentation delves into the critical challenge of conducting a comprehensive 360° needs assessment for customers. By leveraging big data, banks can gain a holistic view of customer behaviors and preferences, enabling more personalized and effective engagement strategies. This approach not only enhances customer satisfaction, but also drives loyalty and retention.
Optimizing marketing spend is another focal point of this document. It provides actionable insights into how banks can allocate their marketing budgets more efficiently. By analyzing various data points, banks can identify the most effective channels and campaigns, reducing waste and maximizing ROI. This ensures that every marketing dollar is spent wisely, driving better business outcomes.
The PPT also highlights the benefits of analyzing card data to create targeted promotions and partnerships. By understanding customer purchasing patterns, banks can identify opportunities for cross-brand promotions and partnerships. This not only generates direct financial benefits, but also strengthens customer relationships and enhances the overall customer experience.
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Source: Big Data Use Cases for Banks PowerPoint (PPTX) Presentation Slide Deck, rajdeepc5
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