Want FREE Templates on Digital Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


BENEFITS OF DOCUMENT

  1. Change Management Process helps to ensure right Governance and authorization for changes to infrastructure or service or components

DOCUMENT DESCRIPTION

This document is 'change management process' as per ITIL framework and ISO 20K.

A change is any alteration to a service or service component that may have an impact on the quality of service delivered to the customers of that service. Hence, any change in service or service component, need to be appropriately managed and controlled. The Change management process depends on the accuracy of the configuration data to ensure the full impact of making Changes is known. There is a very close relationship between Configuration management, Release Management and Change Management.

Changes arise as a result of Problems, but many Changes can come from proactively seeking business benefits such as reducing costs or improving services. The goal of the Change management process is to ensure that standardized methods and procedures are used for efficient and prompt handling of all Changes, in order to minimize the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organization.

To make an appropriate response to a Change request entails a considered approach to assessment of risk and business continuity, change impact, resource requirements and Change approval. This considered approach is essential to maintain a proper balance between the need for Change against the impact of the Change.

It is particularly important that Change Management processes have high visibility and open channels of communication in order to promote smooth transitions when Changes take place.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Change Management Process (ITIL ISO 20K) document

This document is part of the following Business Toolkits:

Change Management View Details
ISO 20000 View Details
 

Change Management Process (ITIL ISO 20K)

Sold by Md Monirul Islam (this author has 5 documents)

$60.00

ALL FEES INCLUDED
Add to Cart
  

Want to become an expert on Change Management? Take a look at the Change Management Stream, our most holistic collection of Change Management frameworks. Full details here.

This business document is categorized under the function(s): Information Technology   Governance, Risk, & Compliance  

It applies to All Industries.

File Type: (42-page Word Document)

File Size: 1 MB

Number of Tabs: 42

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Feb 3, 2020
Most recent version published: Feb 3, 2020

Ask the Author a Question

Must be logged in Click here to log in






CUSTOMER TESTIMONIALS




SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.



Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.



VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

A Comprehensive Guide to Change Management
Listed under:  Organization, Change, & HR
View more from: The Highway of Change   Top Flevy Author [?]
199-slide PowerPoint deck. This slide deck contains everything (well almost) you would ever want to know about Change Management. It includes What is Change Management, Change Management vs Project Management, The Challenge of Change, Change Management ... [read more]
$45.00

Add to Cart View Details

Change Management Methodology
69-slide PowerPoint deck. Change is the only constant in the work environment today. For change to be successful, it has to be effectively managed. To achieve this, it is essential that the human aspects of change be addressed throughout the change process. ... [read more]
$59.00

Add to Cart View Details

Journey (Change) Management Playbook
Listed under:  Information Technology  Organization, Change, & HR
View more from: preetyg1
39-slide PowerPoint deck. Journey Management defines an organization's vision or future state, develops a road map to get from the current to the desired future state, establishes a plan to achieve the business value from the change, and manages / measures progress ... [read more]
$99.00

Add to Cart View Details

Change Readiness Assessment Toolkit
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: Documents & Files   Top Flevy Author [?]
20-page Word document. To be successful in strategy implementation, a project team needs strategies to address and integrate both organizational-level and human-level elements of change. This toolkit helps the project team to conduct focus group, executive ... [read more]
$49.99

Add to Cart View Details

A Practical Framework Approach to Change - The Full Version
Listed under:  Operations  Organization, Change, & HR
View more from: The Highway of Change   Top Flevy Author [?]
135-slide PowerPoint deck. If you have already downloaded my Comprehensive Guide to Change Management or my Comprehensive Guide to Change Management and ERP Implementations then most of what is in these slides is already covered in them. If you are one of the now ... [read more]
$30.00

Add to Cart View Details

Change Enablement Workshop Presentation
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: Documents & Files   Top Flevy Author [?]
97-slide PowerPoint deck. The objectives of the workshop are to - Understand the current state and future state at XYZ and why we need to look specifically at Change Enablement - Understand the elements of the organizational transitions and what needs to happen ... [read more]
$96.99

Add to Cart View Details

Soft Side of Change Management
Listed under:  Organization, Change, & HR
View more from: LearnPPT   Top Flevy Author [?]
20-slide PowerPoint deck. This document contains 6 frame Change Management frameworks that deal with the "soft" side of managing effective organizational change: 1. Dimensions of Change 2. Emotional Cycle of Change 3. Ingredients of Change 4. Level of ... [read more]
$29.00

Add to Cart View Details

Stakeholder Analysis & Management
Listed under:  Organization, Change, & HR
View more from: The Highway of Change   Top Flevy Author [?]
20-slide PowerPoint deck. A document providing the key steps for conducting Stakeholder Analysis and Management to support Change Communication and Engagement activity. The document structure includes What is Stakeholder Management, Benefits of Stakeholder ... [read more]
$35.00

Add to Cart View Details

Change Management Process - PPT (IT Service Management, ITSM)
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
32-slide PowerPoint deck and supporting PDF. Change Management Process is essential Process in Service Transition. Process is contained in ITSM best practices. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

Add to Cart View Details

The People Side of Change & Change Resistance
Listed under:  Organization, Change, & HR
View more from: The Highway of Change   Top Flevy Author [?]
32-slide PowerPoint deck. A document that provides key information about the People Side of Change & Change Resistance including People and Change (Common Sense & Mismanagement, Individual Feelings and Attitudes, Change vs Stability, the BPS Effect, ... [read more]
$30.00

Add to Cart View Details

Become your organization's resident expert on...

Digital Transformation
 
Strategy Development
 
Post-merger Integration (PMI)
 
Organizational Design (OD)
 
Performance Management
 
Organizational Culture (OC)
 
Business Transformation
 
Customer-centric Design (CCD)
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.