This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
Developed by ex-McKinsey & Big 4 consultants, this PPT outlines a Stakeholder Scorecard framework to enhance stakeholder satisfaction and drive performance. Stakeholder Scorecard is a 31-slide PPT PowerPoint presentation slide deck (PPTX) available for immediate download upon purchase.
Stakeholders are all those individuals or external organizational entities that are impacted by the events and activities taking place at an organization. Stakeholders ensure that everything that's undertaken or created by the organization is done so efficiently, effectively, and of the highest quality. In return, the organization strives to make its Stakeholders content.
Stakeholders can be bucketed into 4 distinct categories:
Without positive contribution from the key Stakeholder Groups, no organization can survive in the market.
To record the responsibilities of the organization, as well as the various Stakeholder Groups, we can leverage a Stakeholder Scorecard. The Stakeholder Scorecard makes an inventory of all the Stakeholder Groups that influence an organization, the contributions they make for the organization, and the incentives—more specifically referred to as the "inducements"—they receive from the organization in return.
This PowerPoint presentation outlines the 5 steps required to create a Stakeholder Scorecard.
1. Distinguish the Stakeholder Groups.
2. Register each group's contributions and inducements.
3. Rank the contributions and inducements.
4. Identify measures of the contributions and inducements.
5. Implement the measures.
The Stakeholder Scorecard focuses on Stakeholder Satisfaction and enables that to leverage improved productivity, performance, and achievement of business objectives.
The slide deck also provides details of the 4 main Stakeholder categories and key differences between Stakeholder Scorecard and the Balanced Scorecard (BSC).
This PowerPoint presentation on Stakeholder Scorecard also includes some slide templates for you to use in your own business presentations.
This presentation also delves into the practical application of the Stakeholder Scorecard by illustrating how to categorize and manage stakeholder contributions and inducements using a traffic light model. This visual tool simplifies the assessment of stakeholder engagement levels, making it easier to identify areas requiring immediate attention. The PPT includes comprehensive templates and guidelines for structuring your own scorecard, ensuring you can seamlessly integrate this framework into your strategic planning process. This resource is essential for executives aiming to enhance stakeholder satisfaction and drive organizational performance.
This PPT slide outlines 4 primary stakeholder groups: Clientele, Employees, Suppliers, and Stewards. The Clientele group includes users, clients, and customers, promoting a unified understanding of stakeholders. Employees are non-senior staff who represent the organization, emphasizing the importance of employee engagement and development for organizational success. Suppliers consist of third-party firms and partners providing essential resources, with some definitions extending to utility companies and investors. The Stewards group includes directors and senior managers responsible for brand management and sustainable growth, maintaining relationships with governing bodies and the community. The Stewards are pivotal for company performance, linking financial and operational success to the needs of other stakeholder groups.
The Stakeholder Scorecard categorizes stakeholders into 5 groups: Suppliers, Customers, Employees, Investors/Lenders, and Community, analyzing their contributions and corresponding inducements. Suppliers provide goods, services, and assistance, receiving income, relationships, and ongoing business in return, highlighting the reciprocal nature of supplier relationships. Customers contribute income and repeat business while receiving goods and services, emphasizing the importance of meeting customer expectations to foster loyalty. Employees contribute time, effort, and ideas, receiving compensation, benefits, and career opportunities, reflecting the significance of employee engagement. Investors and lenders provide capital, expecting returns through dividends and interest, illustrating financial dynamics in stakeholder relationships. The Community contributes through tax breaks and labor, receiving employment opportunities, showcasing the societal impact of the organization. The Stakeholder Scorecard framework ensures clear documentation and management of stakeholder interactions.
This PPT slide compares the Stakeholder Scorecard and the Balanced Scorecard, focusing on their differing perspectives. The Stakeholder Scorecard evaluates organizational performance by incorporating viewpoints from clients, leadership, employees, and suppliers, emphasizing a comprehensive approach to stakeholder contributions. Employees invest time and effort for rewards or learning opportunities, while suppliers provide favorable terms that foster long-term partnerships. Financial contributors, including investors, lenders, and customers, seek positive returns on investments, loans, or purchases. Recognizing diverse stakeholder perspectives enhances performance evaluation, fosters better relationships, and aligns strategies with stakeholder expectations, ultimately driving organizational health and success. Adopting a Stakeholder Scorecard framework can guide strategic initiatives.
This PPT slide outlines 2 critical steps in developing a Stakeholder Scorecard: measurement and implementation of stakeholder contributions. Step 4 focuses on identifying metrics and indicators for assessing stakeholder contributions, evaluating their acceptance and effectiveness to ensure alignment with stakeholder needs. Step 5 emphasizes the practical application of these metrics, gathering feedback from leadership and stakeholder groups to validate that contributions meet organizational needs. Identifying gaps between stakeholder needs and contributions highlights areas for improvement, enhancing stakeholder satisfaction and optimizing performance outcomes. This systematic approach to stakeholder management ensures effective integration of contributions into organizational strategies.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
ABOUT FLEVYPRO
This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
Trusted by over 10,000+ Client Organizations
Since 2012, we have provided business templates to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
"I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."
– Trevor Booth, Partner, Fast Forward Consulting
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."
– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.
Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I
have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.
I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings.
"
– Nishi Singh, Strategist and MD at NSP Consultants
"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."
– Michael Evans, Managing Director at Newport LLC
"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."
– Chris McCann, Founder at Resilient.World
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor
the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox.
"
– Michael Duff, Managing Director at Change Strategy (UK)
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me
in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success.
"
– Bill Branson, Founder at Strategic Business Architects
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."
– David Harris, Managing Director at Futures Strategy
Download our free compilation of 50+ slides and templates on Organizational Design, Change Management, and Corporate Culture. Methodologies include ADKAR, Burke-Litwin Change Model, McKinsey 7-S, Competing Values Framework, etc.
Click main image to view in full screen.
