Difficult Conversations Framework   31-slide PPT PowerPoint presentation slide deck (PPTX)
$29.00

Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Log in to unlock full preview.
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Difficult Conversations Framework (31-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Arrow   Click main image to view in full screen.

Difficult Conversations Framework (PowerPoint PPTX Slide Deck)

PowerPoint (PPTX) 31 Slides FlevyPro Document

$29.00
FlevyPro price: FREE (included in subscription)
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
Add to Cart
  


Immediate download
Free lifetime updates

DESCRIPTION

This product (Difficult Conversations Framework) is a 31-slide PPT PowerPoint presentation slide deck (PPTX), which you can download immediately upon purchase.

Difficult conversations often involve sensitive topics, conflict resolution, or addressing long-avoided issues due to fear or discomfort.

These interactions are typically marked by strong emotions, differing perspectives, and high stakes. Additional characteristics include uncertainty, power imbalances, and significant risks.

This PPT deck provides a comprehensive overview of a framework specifically designed to navigate difficult conversations. Developed by Douglas Stone, Bruce Patton, and Sheila Heen, the Difficult Conversations Framework offers a structured approach to managing challenging discussions and resolving misunderstandings in both professional and personal settings.

The Difficult Conversations Framework is built upon 3 foundational components (or layers):

1. What Happened?
•  This layer focuses on the factual aspects of the conversation—what occurred, who was involved, and why it happened. It often includes disagreements about events, intentions, and responsibility.

2. Feelings
•  This layer focuses on the emotions underlying the issue. Feelings such as frustration, anger, hurt, or fear often intensify the conversation and significantly impact its outcome.

3. Identity
•  This layer involves the internal dialogue individuals have about how a situation affects their self-image, values, and sense of competence. It reflects concerns about how others perceive them and their overall sense of self-worth.

Each of these 3 layers is discussed in depth, including common challenges and the tactics to address these challenges. Additional topics discussed include the 3 types of difficult conversations, the 3 foundational principles, a 9-step process to navigating difficult conversations, among other topics.

This PowerPoint presentation on the Difficult Conversations Framework also includes some slide templates for you to use in your own business presentations.

Got a question about the product? Email us at flevypro@flevy.com. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Corporate Communications, Soft Skills PowerPoint Slides: Difficult Conversations Framework PowerPoint (PPTX) Presentation Slide Deck, LearnPPT Consulting

PPT SLIDE DEEP DIVES

Framework for Navigating Difficult Conversations

Core Principles of Effective Dialogue Management

Difficult Conversations Framework: Three Essential Layers

Understanding Identity's Role in Conflict Resolution

Navigating Difficult Conversations (Steps 5-9)


$29.00
FlevyPro price: FREE (included in subscription)
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
Add to Cart
  

Did you need more documents?

Consider a FlevyPro subscription from $39/month. View plans here.

For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.

ABOUT FLEVYPRO

This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.

FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.

Click here to learn more about FlevyPro and its benefits.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab




Read Customer Testimonials

 
"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory
 
"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting
 
"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it gives me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

– Royston Knowles, Executive with 50+ Years of Board Level Experience
 
"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group
 
"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for "

– Jim Schoen, Principal at FRC Group
 
"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I "

– Nishi Singh, Strategist and MD at NSP Consultants
 
"Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

– M. E., Chief Commercial Officer, International Logistics Service Provider
 
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

– Bill Branson, Founder at Strategic Business Architects


Your Recently Viewed Documents


Customers Also Like These Documents

Related Management Topics


Communications Strategy Presentation Development Soft Skills Consulting Training Pyramid Principle Change Management Progress Report Feedback Personality Types Career Management Client Management

Download our FREE Organization, Change, & Culture, Templates

Download our free compilation of 50+ slides and templates on Organizational Design, Change Management, and Corporate Culture. Methodologies include ADKAR, Burke-Litwin Change Model, McKinsey 7-S, Competing Values Framework, etc.