DESCRIPTION
Problem solving is integral to the daily routines of executives, managers, and business owners. Effective problem solving is critical for organizational success and involves a systematic approach to identifying, analyzing, and resolving issues.
Soft Systems Methodology (SSM) represents a systematic approach to problem solving that is particularly effective in addressing complex, ill-structured problems commonly encountered in organizational settings. SSM facilitates the handling of problems involving multiple stakeholders with differing viewpoints and interests.
This PPT presentation offers a detailed exploration of the CATWOE Analysis, a model integral to formulating root Definitions within the Soft Systems Methodology. Root definitions provide concise descriptions of systems, capturing the essence of what the system is, what it does, and why it exists.
CATWOE Analysis provides a structured method to analyze and define systems within SSM. The analysis includes 6 main elements:
1. Customers – The individuals or groups who are the recipients of the services or products and whose needs the system aims to meet.
2. Actors – The individuals or groups who are involved in executing a process or are responsible for its performance.
3. Transformation Process – The conversion of inputs into outputs, depicting the change or process that the system facilitates.
4. Worldview – The big-picture perspective or worldview that outlines the importance and relevance of the system in the larger context.
5. Owners – The person or entity that has the authority to make significant changes or decisions about the system, including shutting it down.
6. Environmental Constraints – External factors and constraints that influence the system's operation but are outside the direct control of those who use or manage it.
CATWOE has been used in conjunction with other analytical tools like SWOT Analysis to provide a more rounded view of problem situations. According to Peter Checkland, CATWOE serves as an essential checklist to stimulate problem solving thinking.
This PowerPoint presentation on CATWOE Analysis also includes some slide templates for you to use in your own business presentations.
Got a question about the product? Email us at flevypro@flevy.com. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Problem Solving, Systems Thinking PowerPoint Slides: CATWOE Analysis PowerPoint (PPTX) Presentation, LearnPPT Consulting
Did you need more documents?
Consider a FlevyPro subscription from $39/month. View plans here.
For $14.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
Consulting Frameworks Strategy Development Problem Solving Strategy Frameworks Strategic Planning Strategic Analysis PowerPoint Diagrams Compilation KPI Growth Strategy Operational Excellence Lean Management Consulting Training Gap Analysis Customer Experience Root Cause Analysis Hypothesis Generation 8D CAPA Porter's Five Forces Mobile Strategy Cyber Security Organizational Design Business Transformation Digital Transformation Business Case Example Financial Modeling Business Case Development Chief Strategy Officer Strategy Deployment & Execution Hoshin Kanri Sales Strategic Thinking Company Analysis PDCA
![]() |
Receive our FREE whitepaper on the Top 101 Consulting Frameworks
Download our 200+ page guide summarizing the Top 101 Management Consulting Frameworks. Each framework provides a structured approach to analyzing and solving a common business problem. |