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DESCRIPTION
This Excel workbook is a form for capturing the metrics defined in your organization's Balanced Scorecard (BSC). It is broken into 4 tabs for the standard BSC "perspectives":
1. Financial
2. Customer
3. Internal Business Process
4. Learning and Growth
For each section, the metrics are defined. Sample metrics are pre-populated across all the sections.
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Source: Best Practices in Balanced Scorecard Excel: Balanced Scorecard Workbook Form Excel (XLS) Spreadsheet, Flevy
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