Businesses typically focus on customers. However, with rapid changes and intense competition they have come to realize that employees make or break an enterprise, create brand impression, and represent the organization's culture & values.
Exceptional service has been realized as a key source of Competitive Advantage. Employee Engagement has emerged as one of the significant pillars on which the Competitive Advantage, Productivity, and Growth of an organization rests.
What does is mean when an employee is engaged?
Employee Engagement is about the attitude and behavior of employees towards the organization. Although Employee Engagement is widely seen as an important concept, there has been little consensus on its definition or its components either in business or in the academic literature.
Employee Engagement, over the years, has been thought of in terms of:
• Personal engagement with the organization.
• Focus on performance of assigned work.
• Worker burnout.
• Basic needs (meaningful work, safe workplace, abundant resources).
• Attention on Cognitive, Emotional and Behavioral components related to an individual employee's performance.
In this Employee Engagement presentation, we take the multidimensional construct of Employee Engagement and synthesize into 5 components (or "dimensions")—the 5 Dimensions of Employee Engagement. These dimensions, which have been found to have a direct correlation with high profitability, as substantiated by a number of research studies, are:
1. Employee Satisfaction – Employee Satisfaction is the positive reaction employees have to their overall job circumstances, including their supervisors, pay and coworkers.
2. Employee Identification – The emotional state in which employees identify as part of the organization.
3. Employee Commitment – Signifies what motivates the employees to do more than what’s in their job descriptions.
4. Employee Loyalty – The psychological and emotional attachment developed over time as a result of fulfilment of needs of the employee.
5. Employee Performance – The sense of obligation of an employee to respond at greater engagement levels. This sense of obligation is a result of higher levels of attention and training by the organization, and is reflected in the employee's quality of work and interaction with the customer.
Improving Employee Engagement improves a number of other areas. These include safety, quality, performance, earnings per share, and customer satisfaction.
The Employee Engagement framework PPT also includes some slide templates that depict the 5 Dimensions of Employee Engagement framework. In fact, you can re-purpose the majority of these Employee Engagement slides in your own business presentations.
This presentation provides a comprehensive analysis of how Employee Engagement drives Organizational Growth. It includes metrics and templates that can be easily integrated into your existing business presentations.
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Source: Best Practices in Employee Engagement, Employee Satisfaction, Employee Loyalty PowerPoint Slides: 5 Dimensions of Employee Engagement PowerPoint (PPTX) Presentation Slide Deck, LearnPPT Consulting
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