Journey (Change) Management Playbook (PowerPoint PPTX)

Journey Management defines an organization's vision or future state, develops a road map to get from the current to the desired future state, establishes a plan to achieve the business value from the change, and manages / measures progress along the way to achieve desired business outcomes with both pace, certainty and agility.

This presentation will take you through this journey, this is a actual material used in a Big 5 firm.

The Journey Management Playbook provides a comprehensive framework for diagnosing and exploring an organization's current state, defining a clear vision, and mapping out a strategic path forward. This playbook emphasizes the importance of understanding industry trends, company performance, and the specific business context to ensure alignment with strategic objectives. It includes practical steps for conducting 1:1 fact-gathering sessions, hosting workshops, and assessing current capabilities to identify gaps and opportunities for improvement.

The playbook outlines a detailed process for identifying quick wins and mapping a high-level journey, with sample templates and processes to guide the project team. It focuses on defining key success factors, discussing opportunities for quick wins versus long-term efforts, and establishing a phased approach to achieve strategic objectives. The playbook also includes examples of strategic positioning for operational excellence, highlighting prioritized and scored levers for business systems elements such as process excellence, information technology, people & talent, and leadership effectiveness.

The Blueprint section provides a structured approach to defining value targets, behaviors, metrics, and creating a journey roadmap. It includes key questions to consider, such as defining interim targets, identifying tangible metrics, and modifying the operating structure to sustain change. The playbook also covers the execution phase, detailing how to embed change within the organization by assessing current projects, prioritizing efforts, and reinforcing positive outcomes. This comprehensive guide is essential for any organization looking to navigate and manage change effectively.