Businesses of all sizes enter into commercial transactions with suppliers regularly in order to get the goods and services they need to operate, and generate a profit. Yet are we doing a good job of ensuring that we are getting the best possible deal?

This paper draws together the thoughts of purchasing managers and negotiation teams from a range of industries to help small to medium sized businesses better understand how to plan and conduct professional negotiations with suppliers. Negotiations which when done well can save thousands on the bottom line of a business each and every year.

Issues addressed in this guide include:

- Why sales and negotiation are not the same thing
- How to be polite and still get what you want
- Planning negotiations with suppliers
- Managing the negotiation process
- Tricks of the trade

Let's face it: your bottom line will always benefit from smart sustainable deals to acquire the products and services you need to do business.

This guide has a single objective: helping business owners to improve how they negotiation with suppliers for a better outcome by using a structured negotiation process couple with some simple tools and techniques.

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