Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

Provides a framework for conducting a systematic root cause analysis to discover the origin of a problem.
Provides guidelines on how to apply the 5 Whys and Cause & Effect Diagram tools effectively.

DOCUMENT DESCRIPTION

Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place.

Root Cause Analysis seeks to identify the origin of a problem. It uses a specific set of steps, with tools such as the 5 Whys and Cause & Effect Diagram, to find the primary cause of the problem, so that you can determine what happened, why it happened and figure out what to do to prevent its recurrence.

LEARNING OBJECTIVES:

1. Gain an overview of a problem solving process
2. Learn how to apply common Root Cause Analysis tools such as 5 Whys and Cause & Effect Diagram to identify root causes
3. Learn how to prioritize root causes with a Pareto Chart
4. Understand the pitfalls in root cause analysis

CONTENTS:

1. Introduction to Root Cause Analysis
- What is Root Cause Analysis?
- Root Cause: The "Evil at the Bottom"
- Why Root Cause Analysis?
- Principles of Root Cause Analysis
- Applications of Root Cause Analysis
- Root Cause Analysis Tools

2. Overview of a Problem Solving Process
- Problem Solving Process
- PDCA Problem Solving Process
- DMAIC Problem Solving Process
- 8D Problem Solving Process
- What is a Root Cause?
- Dealing with Root Causes

3. Root Cause Analysis using 5 Whys
- What is the 5 Whys?
- Benefits of the 5 Whys
- When is 5 Whys Most Used?
- 5 Whys Preparation
- How to Complete the 5 Whys
- 5 Whys Process Funnel
- Example of 5 Whys
- 5 Whys: Key Points
- Drawbacks of the 5 Whys

4. Root Cause Analysis using Cause & Effect Diagram
- Cause & Effect Diagram
- When to Use
- Benefits
- Cause & Effect Diagram (Manufacturing)
- Cause & Effect Diagram (Service)
- Examples of Cause & Effect Diagrams
- How to Construct a Cause & Effect Diagram
- Cause & Effect Diagram: Considerations
- Cause & Effect Diagram: Practice Tips

5. Root Cause Prioritization using Pareto Chart
- Introduction to Pareto Chart
- Pareto Chart: Purpose & When to Use
- Pareto Chart - Data Collection
- Example of Pareto Chart
- How to Construct a Pareto Chart
- Pareto Chart: Tips & Tricks

6. Pitfalls to avoid

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Root Cause Analysis (RCA) PowerPoint document

Top Flevy Author [?]

Root Cause Analysis (RCA)

Sold by Operational Excellence Consulting (this author has 158 documents)

$69.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Operations Organization, Change, & HR

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 3.3 MB

Number of Slides: 88 (includes cover, transition slides)

Related Topic(s): Problem Solving Root Cause Analysis

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Mar 25, 2014
Most recent version published: Feb 18, 2021

Ask the Author a Question

Must be logged in Click here to log in

This document is available as part of the following discounted bundle(s):

A3 Problem Solving Toolkit

$109.00

This bundle contains 1 additional documents.

View Full Details

A3 Thinking (A3 Problem Solving)

140-slide PowerPoint deck and supporting ZIP

$79.00

Author:

Lean Essentials for Shopfloor Improvement Training Package

$319.00

This bundle contains 5 additional documents.

View Full Details

Lean Thinking 163-slide PowerPoint deck and supporting ZIP $79.00 Author:	5S Techniques 189-slide PowerPoint deck and supporting PDF $79.00 Author:	Kaizen 187-slide PowerPoint deck $79.00 Author:	PDCA Problem Solving Technique & Tools 198-slide PowerPoint deck $79.00 Author:
Creativity: How to Generate Innovative Ideas 100-slide PowerPoint deck $69.00 Author:

CUSTOMER TESTIMONIALS

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work."

– Omar Hernán Montes Parra, CEO at Quantum SFE

"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Structured Problem Solving & Hypothesis Generation 34-slide PowerPoint deck $30.00 Author: processman Problem Solving Hypothesis Generation	PDCA Problem Solving Technique & Tools 198-slide PowerPoint deck $79.00 Author: Operational Excellence Consulting Lean Management/Enterprise Problem Solving PDCA	The 8D Problem Solving Process 206-slide PowerPoint deck and supporting ZIP $74.50 Author: Operational Excellence Consulting LLC Lean Management/Enterprise Problem Solving 8D	8D Problem Solving Technique & Tools 286-slide PowerPoint deck and supporting ZIP $79.00 Author: Operational Excellence Consulting Problem Solving 8D
Structured Problem Solving - Top Tier Consulting Framework 57-slide PowerPoint deck $69.00 Author: P-Square Partners Problem Solving	The A3 Problem Solving Process 181-slide PowerPoint deck and supporting Excel workbook $69.50 Author: Operational Excellence Consulting LLC Problem Solving A3	Issue-Based Work Planning and Hypothesis Problem Solving 25-slide PowerPoint deck $29.00 Author: STRATICX Problem Solving Hypothesis Generation Work Planning	Issue Based Problem Solving 27-slide PowerPoint deck $39.99 Author: Documents & Files Problem Solving
Analogical Strategic Reasoning 38-slide PowerPoint deck $39.00 Author: PPT Lab Problem Solving	TWI Program: Problem Solving (PS) Training 59-slide PowerPoint deck and supporting ZIP $69.00 Author: Operational Excellence Consulting Problem Solving Training within Industry	Six Sigma - DMAIC Problem Solving Process 182-slide PowerPoint deck and supporting Excel workbook $59.50 Author: Operational Excellence Consulting LLC Problem Solving DMAIC	Useful Tools for Problem Solving 178-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Problem Solving