Learn the 4 Cs of Reviewing Communication from a McKinsey Communication Specialist. This is an exclusive promotion being run on LinkedIn.
  This is a partial preview. Full document is 4 pages. View large preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


DOCUMENT DESCRIPTION

Conflict tends to have a negative connotation based on our experiences, but it does not have to be this way. When we seek to understand, we communicate that we care enough to work through difficult situations and determine how to make things better to reduce stress, promote communication and enhance teamwork.

When an employee refuses to consider other team member ideas, it may be because others' perspectives and contributions are not valued or respected. In team environments, close-mindedness is devastating to creative thought and continuous improvement efforts. Enthusiastic team members quickly become deflated and eventually cease to offer ideas and suggestions when disregarded or criticized. Supervision and management look bad when employee engagement is stifled in these situations. If forced to work embrace other recommendations, the individual may initially acquiesce, but then sabotage the effort. Allowed to persist, this behavior may lead to high performers quitting and ultimately impact the organization's ability to attract quality candidates for employment. A reputation for protecting non-performers and preventing engagement will have a long-term negative impact on the success of the organization.

With this tool you get the following:

* The effects close-mindedness has on team members.
* Considerations for why an individual demonstrates close-mindedness.
* Numerous solutions for improvement.
* Ideas for negotiating/adjusting solutions.
* Potential barriers and ways to overcome them to achieve resolution.
* Implementation timeframe.
* Follow-up review commitments.

Additionally, we provide a blank, editable Conflict Resolution Worksheet and the Worksheet Guidelines providing a step-by-step process for addressing your own workplace conflicts.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Resolving Workplace Conflicts: General - Close-Mindedness PDF document

This document can be purchased as part of a discount bundle:

Resolving Workplace Conflicts: General Situations Bundle View Details
 

Resolving Workplace Conflicts: General - Close-Mindedness

Sold by Communiqué Productions Inc (this author has 31 documents)

$20.00

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s): Organization, Change, & HR  

It applies to All Industries.

File Type: PDF (pdf)

File Size: 196.2 KB

Number of Pages: 4

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental ZIP document.

Initial upload date (first version): Feb 3, 2019
Most recent version published: Feb 4, 2019

Ask the Author a Question

Must be logged in Click here to log in

SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.

VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Business Process Improvement (BPI 7)
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
128-slide PowerPoint deck and supporting Word. Our business process improvements methodology BPI 7 is a proven and systematic approach to continuously improve an organization's existing business processes. The Business Process Improvement (BPI 7) Training Module [read more]
$44.50

Add to Cart View Details

The People Side of Change & Change Resistance
Listed under:  Organization, Change, & HR
View more from: The Highway of Change   Top Flevy Author [?]
32-slide PowerPoint deck. A document that provides key information about the People Side of Change & Change Resistance including People and Change (Common Sense & Mismanagement, Individual Feelings and Attitudes, Change vs Stability, the BPS Effect, [read more]
$30.00

Add to Cart View Details

The 8D Problem Solving Process
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
206-slide PowerPoint deck and supporting ZIP. The 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or as Supplier Corrective Action Request (SCAR) [read more]
$74.50

Add to Cart View Details

5S Implementation Guidebook: 8 Steps of 5S Implementation
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
162-slide PowerPoint deck. The 5S Implementation Guidebook explains the 5S concept in a simplified, step-by-step format so as to serve as a quick 5S implementation reference. This guidebook provides you with practical guidelines on how to implement 5S in your [read more]
$69.00

Add to Cart View Details

Lean Thinking
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
163-slide PowerPoint deck. Lean Thinking is a management philosophy based on the Toyota Production System (TPS). With Lean Thinking, you will be able to enhance value for your customers by improving product/service delivery and eliminating waste. Simply [read more]
$59.00

Add to Cart View Details

Training Needs Analysis (TNA)
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
72-slide PowerPoint deck. Training needs analysis is not a compilation of employees' training wants. Neither is it simply talking to a few supervisors or circulating a memo to supervisors asking them to rank the courses listed. To be effective, a training needs [read more]
$59.00

Add to Cart View Details

A Comprehensive Guide to Change Management
Listed under:  Organization, Change, & HR
View more from: The Highway of Change   Top Flevy Author [?]
199-slide PowerPoint deck. This slide deck contains everything (well almost) you would ever want to know about Change Management. It includes What is Change Management, Change Management vs Project Management, The Challenge of Change, Change Management [read more]
$45.00

Add to Cart View Details

Human Resources Strategy Framework: Business Value Creation
Listed under:  Organization, Change, & HR
View more from: Youssef AIT AKKI
101-slide PowerPoint deck. One of the key success factors of high performing organizations is putting their people first. Today HR executives are challenged to develop efficient and effective powerful solutions to the people side of business. However it remains [read more]
$199.00

Add to Cart View Details

Journey (Change) Management Playbook
Listed under:  Information Technology  Organization, Change, & HR
View more from: preetyg1
39-slide PowerPoint deck. Journey Management defines an organization's vision or future state, develops a road map to get from the current to the desired future state, establishes a plan to achieve the business value from the change, and manages / measures progress [read more]
$99.00

Add to Cart View Details

Visual Management
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
149-slide PowerPoint deck. Visual management is an integral part of a Lean management system. Visual management uses displays, metrics and controls to help establish and maintain continuous flow, and giving everyone a view of the work along the value stream. It [read more]
$69.00

Add to Cart View Details

What project are you working on?
Bain Frameworks?   Bain Presentations?   Total Quality Management?   Or something else.
Have a look at our holistic Business Toolkits. We have over 250+ toolkits covering a wide range of business topics.