Check out our FREE Resources page – Download free business frameworks, PowerPoint templates, whitepapers, and more.

Service Catalogue, SLA's and Service Desk   Document Bundle
$50.00
Add to Cart

THIS IS A DOCUMENT BUNDLE.

A bundle is a pre-defined set of documents. By purchasing the document bundle as a whole, you achieve significant savings from purchasing the documents individually. There is sometimes duplicate content among the bundled documents. See full details below.

Service Catalogue, SLA's and Service Desk (Document Bundle)

Service Catalogue, SLA's and Service Desk (Document Bundle)

$50.00

Add to Cart
  


Immediate download
Editable with PDF editor
Free lifetime updates
Trusted by over 10,000+ clients

DESCRIPTION

Service Catalogue, SLA's and Service Desk is a Document Bundle available for immediate download upon purchase.

3 related documents on Service Catalogues, Service Level Agreements, and Service Desk Software

Understand how to create a Service Catalogue for your business so that your customers (internal or external) know exactly what services you provide and do not provide. Based on your Service Catalogue, understand how to create specific Service Level Agreements with each customer or customer segment. Finally, advice on how to go to market to find the right Service Desk software to compliment your service offerings

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.

Source: Service Catalogue, SLA's and Service Desk () Document, Dartview Consulting


THERE ARE 3 PRODUCTS IN THIS BUNDLE:


This document is based on ITIL v3 and provides a template for a detailed Service Catalogue. A Service Catalogue is one of the three elements of an IT Service Providers, Service... [read more]

Add to Cart View Details

Individual Price: $30.00

This document is an ITIL V3 based Service Level Agreement Template. A Service Level Agreement is an agreement between an IT Service Provider and a Customer. It describes the... [read more]

Add to Cart View Details

Individual Price: $30.00

This Excel document is a template intended to provide a comprehensive group of options to consider when preparing an RFP for IT Service Desk software. It is highly customisable.... [read more]

Add to Cart View Details

Individual Price: $60.00
$50.00

Add to Cart
  

ABOUT THE AUTHOR

Additional documents from author: 20

Dartview Consulting, founded by Paul Smith-Allen, specializes in industry best practice frameworks, including ITIL, PRINCE2, and MOR.

Paul is a seasoned Change Professional certified in ITIL, PRINCE2, MSP, Lean 6 Sigma, Business Relationship Management and MOR with knowledge and experience established within the Construction, Utilities, Oil & Gas, Building Services, Facilities Management, and ... [read more]

Ask the Author a Question

You must be logged in to contact the author.

Click here to log in Click here register

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.



Trusted by over 10,000+ Client Organizations
Since 2012, we have provided business templates to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab



Read Customer Testimonials

 
 "I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact "

– Roberto Pelliccia, Senior Executive in International Hospitality
 
 "My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

– Bill Branson, Founder at Strategic Business Architects
 
 "I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
 
 "Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World
 
 "As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

– Michael Duff, Managing Director at Change Strategy (UK)
 
 "If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group
 
 "As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting
 
 "One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy "

– Ed Kemmerling, Senior Lean Transformation Expert at PMG


Customers Also Bought These Documents


Customers Also Like These Documents

Explore Templates on Related Management Topics

ITIL Templates
Service Management Templates
Information Technology Templates
Business Framework PowerPoint Diagrams Templates
Process Improvement Templates
Change Management Templates
Incident Management Templates
IT Governance Templates
Consulting Frameworks Templates
Consulting Training Templates
Strategy Frameworks Templates
Process Analysis Templates



Your Recently Viewed Documents
Service Catalogue, SLA's and Service Desk
Document Bundle
$50.00 Bundle of 3 Documents
     
Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.

OUR CORE OFFERINGS
Flevy Marketplace: Top 100 Templates
Strategy & Transformation
Digital Transformation
Operational Excellence
Organization & Change
Financial Models
Consulting Frameworks
PowerPoint Templates
FlevyPro (Subscription Service)
Streams
Flevy Consulting Network
PowerPoint Services

FREE Resources

About Flevy
Management Topics
Marcus (AI-Powered Consultant)
Partner Program
LinkedIn Influencer Marketing
FAQ / Terms / Privacy / Blog
Contact Us: support@flevy.com




CONNECT WITH US!
        		EXPLORE TEMPLATES & FRAMEWORKS: TOP 100 TRENDING TOPICS
Agentic AI Templates Agile Templates Analytics Templates Artificial Intelligence Templates BDP Templates Balanced Scorecard Templates Business Model Innovation Templates Business Plan Development Templates Business Plan Financial Model Templates Business Transformation Templates Change Management Templates Cloud Templates Competitive Advantage Templates Competitive Analysis Templates Continuous Improvement Templates Core Competencies Templates Corporate Culture Templates Cost Optimization Templates Cost Reduction Assessment Templates Crisis Management Templates Customer Experience Templates Customer Journey Mapping Templates Customer Relationship Management Templates Customer Value Proposition Templates Customer-centricity Templates

BROWSE BY FUNCTION
Strategy, Transformation, & Innovation
Digital Transformation
Operational Excellence and LSS
Organization, Change, & HR
Management Consulting 		Cyber Security Templates Data Governance Templates Data Privacy Templates Decision Making Templates Digital Transformation Templates Due Diligence Templates Effective Communication Templates Employee Engagement Templates Employee Training Templates Financial Management Templates GenAI Templates Governance Templates Growth Strategy Templates HR Strategy Templates Hoshin Kanri Templates Human-centered Design Templates ISO 27001 Templates Industry 4.0 Templates Industry Analysis Templates Information Technology Templates Innovation Management Templates Inventory Management Templates Kaizen Templates Key Success Factors Templates Leadership Templates

ADDITIONAL RESOURCES
Business Strategy Frameworks
Case Studies
Consulting Slide Examples
Consulting Training Guides
Financial Advising Services (FAS) 		Lean Management Templates Logistics Templates M&A (Mergers & Acquisitions) Templates Manufacturing Templates Market Research Templates Marketing Plan Development Templates Maturity Model Templates McKinsey Presentations Templates Meeting Facilitation/Management Templates Operational Excellence Templates Organizational Design Templates Performance Management Templates Pitch Deck Templates Post-merger Integration Templates Presentation Delivery Templates Pricing Strategy Templates Problem Solving Templates Process Improvement Templates Process Maps Templates Product Strategy Templates Project Management Templates Purpose Templates Quality Management Templates Real Estate Templates Requirements Gathering Templates


Free Resources
Lean Management
Lean Six Sigma Training Guides
LLM Info
McKinsey-Style Consulting Presentations 		Resource Management Templates Restructuring Templates Risk Management Templates Root Cause Analysis Templates SCOR Model Templates SWOT Analysis Templates Sales Strategy Templates Scenario Planning Templates Service Design Templates Six Sigma Project Templates Social Media Strategy Templates Strategic Analysis Templates Strategic Planning Templates Strategic Sourcing Templates Strategy Deployment & Execution Templates Strategy Development Templates Strategy Report Example Templates Supply Chain Management Templates Sustainability Templates Target Operating Model Templates Team Management Templates Valuation Templates Value Chain Analysis Templates Value Creation Templates Value Stream Mapping Templates


Product Strategy
Small Business Owner
Startup Resources
Value Innovation Strategy

© 2012-2026 Copyright. Flevy LLC. All Rights Reserved.