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Business Documents (Page 5)

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Six Building Blocks of a Customer-Centric Organization
32-slide PowerPoint deck. More and more organizations are shifting a traditional Product-focused model to becoming a Customer-centric Organization. To do this without incurring debilitating costs from added process and organizational complexity, the organization [read more]
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Big Data Enablement Framework
22-slide PowerPoint deck. This deck elaborates on the following Core Components of Big Data: 1. Data Usage 2. Data Engine 3. Data Ecosystem The presentation then talks about the 6 core capabilities that will help organizations identify and pursue new ways [read more]
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Closing the Strategy-to-Performance Gap
20-slide PowerPoint deck. Most organizations only realize 60% of their strategies’ potential value due to issues in strategy development and/or execution. This gap between the strategic plan and actual performance results is known as the Strategy-to-Performance [read more]
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IT Capability Maturity Framework (IT-CMF)
21-slide PowerPoint deck. An integrated framework for evaluating IT from both an IT as well as a business perspective is a necessity for CIOs and other technology leadership. This presentation focuses on the IT Capability Maturity Framework (IT-CMF) developed by [read more]
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Change Management in Post-merger Integration (PMI)
24-slide PowerPoint deck. Mergers and Acquisitions (M&A) offer tremendous opportunities, and are utilized by enterprises with the intention to supplement organic growth efforts. Research on deals shows higher shareholder returns to firms that indulged in M&As than [read more]
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Assessment Dashboard - Customer Relationship Management (CRM)
Listed under:  Strategy, Marketing, & Sales
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. What is the future of CRM with regards to Customer Service five years from now, What Technologies would affect it the most and what trends in Customer Service landscape would we see at that time? Has your organization ever had to invoke [read more]
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Business Case Template
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: Documents & Files   Top Flevy Author [?]
Excel workbook. The model was designed to calculate benefits based upon user-inputted percentage increases or decreases from baseline financials. Determing what those percentages should be is specific to every situation or investment being analyzed. The [read more]
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Rogers' Five Factors
Listed under:  Strategy, Marketing, & Sales
View more from: PPT Lab   Top Flevy Author [?]
29-slide PowerPoint deck. This document discusses Rogers' Five Factors, framework for analyzing and understanding the diffusion and adoption of product innovations. Businesses are interested in understanding how innovations diffuse, so that they can better [read more]
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IT Implementation Business Case
Listed under:  Information Technology
View more from: PPT Lab   Top Flevy Author [?]
37-slide PowerPoint deck. This is a presentation template laying out the business case for an IT implementation. Templates and diagrams were created for 2 different templates: 1) 3-options of do nothing, upgrade, or buy and 2) 2-options of build or buy. Most of [read more]
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Management Consulting Problem Solving Process
19-slide PowerPoint deck. At the core of any management consulting project is a strategic issue that we must help the client address. Strategic issues can arise at all levels of the organization. However, their nature differs dependent on which level they arise. In [read more]
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