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Business Documents (Page 2)

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Project Management Body of Knowledge (PMBOK) Overview
45-slide PowerPoint deck. The enclosed document gives an overview to the Project Management Body of Knowledge (PMBOK Guide), published by the PMI. The document gives an overview of what is Project Management, how different process groups interact with [read more]
$39.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen   Top Flevy Author [?]
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management process [read more]
$45.00

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Bundle (5 Documents)
IT Service Operation - 5 Processes PPT product bundle
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
There are 5 documents in this bundle:
$90.00

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Message Mapping Tool
Listed under:  Corporate Communications  Public Relations
View more from: Demand Metric   Top Flevy Author [?]
Excel workbook. The Message Mapping Tool is used to document and assess the key messages that are important for your target audience to hear about your company or its products. Message maps provide a method for brainstorming and prioritizing potential [read more]
$49.95

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Bundle (3 Documents)
Service Operation - Process Guides (ITSM, IT Service Manage product bundle
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
There are 3 documents in this bundle:
$120.00

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Bundle (9 Documents)
Total Leadership Series product bundle
There are 9 documents in this bundle:
$197.00

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Digital Marketing Plan 2020
34-slide PowerPoint deck. Introducing a new and improved digital marketing template plan for 2020. This is your template to update and use as a digital strategy for ongoing business activity rather than a one-off campaign. It's useful for presenting to the Board, [read more]
$50.00

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Organizational Excellence Framework - Governance
Listed under:  Operations  Quality Management System
View more from: Dawn Ringrose
44-slide PowerPoint deck. This is an introductory workshop on governance. It focuses on defining and implementing good governance practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that [read more]
$160.00

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Process Map Series: Order to Cash
Listed under:  Operations  Process mapping
View more from: BusinessRules
9-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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