In today’s digital world, understanding your customer base is more crucial than ever. Customer Segmentation and Analysis stands at the forefront of this understanding, enabling organizations to tailor their strategies, products, and services to meet the diverse needs of their customers. This functional group is essential for organizations aiming to improve customer satisfaction, increase customer […]
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KPI Library Resource: KPIs and Digital Transformation
Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library, one of the largest available databases of business KPIs. Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them […]
KPI Library Resource: 10 Common Pitfalls in KPI Implementation
Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library, one of the largest available databases of business KPIs. Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them […]
KPI Library Resource: KPIs and Organizational Alignment
Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library, one of the largest available databases of business KPIs. Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them […]
Experience Economy
The concept of the “Experience Society” is a social and economic evolution where experiences, rather than goods or services, become the primary products of society. This idea has been influenced by various theorists, including Alvin and Heidi Toffler. The Tofflers’ analysis of societal evolution lays the groundwork for understanding the shift to an experience-focused society. […]
KPI Library Resource: KPI Dashboard Design and Visualization Techniques
Editor’s Note: This is a series of articles on best practices related to KPI selection and implementation. These resources are provided in support of the Flevy KPI Library, one of the largest available databases of business KPIs. Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them […]
4 Disciplines of Execution (4DX)
Many organizations are proficient at planning, but fall short when it comes to executing those plans, especially when emergencies take precedence over routine tasks. Meticulous Strategic Planning can only succeed if executed flawlessly. The 4 Disciplines of Execution (4DX) is a Strategy Development framework designed to help organizations effectively implement and achieve their most important […]
Cultural Web Model
Organizations that do not define an organizational culture leave the door open for the culture to define itself—which is often fraught with dissatisfaction, toxicity, and misalignment. Corporate Culture, Organizational Culture, or Workplace Culture all share the same meaning. The term represents the shared beliefs, values, attitudes, and behaviors that describe an organization and its employees. […]
The Kraljic Matrix
The procurement function in most organizations deserves more attention than it gets. Most executives associated with procurement lack the competencies and perspectives required to identify gaps and effectively manage the function. This paucity of attention and capabilities is a certain path to extinction in this age of abrupt supply and demand shifts, intense competition, material […]
Growth Hacking Experimentation
Growth Hacking is a buzzword these days. Conventional marketers often find Growth Hacking Experimentation extremely challenging. However, traditional marketers exercise Growth Hacking Experimentation in their routine activities without realizing it. For instance, they pre-test variables, carry out A/B testing, and incorporate the results of experimentation into improving the variables or products. This can be in […]
AARRR Growth Funnel
Growth Hacking is neither “scoring some quick wins to kick-start growth” nor “breaking into something one should not.” It is an important element of Marketing aimed at organizational growth. The term Growth Hacking was first coined by Sean Ellis—a startup advisor, angel investor, and entrepreneur—in 2010 to think beyond traditional Marketing and add a methodical, […]
Lean Startup Methodology
Traditional Startups demand that the entrepreneurs formulate a comprehensive 5-year Business Plan. The approach that traditional startups typically adopt is a linear, effort-intensive, and costly process that necessitates in-depth reflection, planning, and execution with minimal customer interaction and feedback. The approach requires careful deliberation over detailed financial projections during the planning phase to make potential […]