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The Two Seconds Advantage for Fuel Retailers in Asia

Forward-thinking companies will be able to predict the future just a fraction ahead of everyone else with a little bit of the right information at the right time—the “two-seconds advantage.” The term“two-seconds advantage” does not necessarily means ahead in time literally. It basically refers to our capability to take the advantage faster than our competitors. […]

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Effective Business Planning Needs Strategic Thinking

Apply strategic thinking to create a business strategy that is coherent, unifying and strategically advantageous. What is Strategic Thinking? Strategic Thinking is a comprehensive planning model that covers innovation, strategic planning and operational planning.  It is a process that applies vision development, strategic planning and operational planning to develop business strategies that have a greater […]

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An Accelerated Strategic Planning Process

What if you don’t have 3 days to complete a full strategic plan? How can you still get a good quality strategic plan when you only have a day or a day and half for planning? The planning process I’m presenting here will get you a great plan in half the time. This process is […]

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When the Digital and the Real Are Combined!

When talking about Digitalization, we cannot ignore the impact of the digital technologies into our everyday life. Our familiarity with technology–computers, the internet, mobiles, and social selling, are all aspects that can stimulate and improve our outcomes. That is why technology disruption has become a key factor to be considered in any Business strategy. But, […]

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When The Stakes Are High! Build a Proper Business Case

Editor’s Note: Ganesh Rajagopalan is a seasoned management consultant and former investment banker.  He is also a leading author on Flevy, having published numerous business frameworks on topics such as Strategy Development, Investment Analysis, and Value Chain Analysis.  You can view all his materials here. * * * * The Context Businesses look to grow and […]

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The Thinking Behind Building a Small Brand

Even if just one customer wants it a second time, it’s no longer small.  Being someone who believes in this strongly, the title is keeping in mind the market forces. So, please, only think of a brand as small or large when it is bared out on a spreadsheet or when the calculations are done. […]

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The Blockbuster Case for #EdOptions

Nostalgia has a way of carrying us back into our memories and reminding us of special moments, like Friday nights spent fighting over new releases, standing indecisively in front of DVD covers, and arguing about Indiana Jones’ relevance in Raiders of the Lost Ark. Oh, come on, we have all seen that episode of the Big Bang […]

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Strategy Is Dead! A Premature Obituary?

I’m bemused by the repetitive announcements that “strategy is dead” and has no place in our rapidly changing and uncertain business environment. Pundits claim that: it’s too slow and laborious the outcomes are irrelevant in an uncertain and changing environment, and organisations prefer to simply respond quickly as conditions and customer requirements change. Despite the […]

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One Fish, Two Fish, Big Fish, Lose Fish

“They were capable of looking at what the rest of us thought of as a great advantage, and seeing it for what it really was.” - Malcolm Gladwell In David and Goliath: Underdogs, Misfits, and the Art of Battling Giants, Malcolm Gladwell tells a brilliant tale that begins in the nineteenth century when Paris was the center […]

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Can You Understand All Aspects of the Value Chain?

Editor’s Note: Ganesh Rajagopalan is a seasoned management consultant and former investment banker.  He is also a leading author on Flevy, having published numerous business frameworks on topics such as Strategy Development, Investment Analysis, and Value Chain Analysis.  You can view all his materials here. * * * * Most would be familiar with the term […]

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The Truth about Driving Change and Innovation: What No One Tells You

The call for change and innovation is everywhere – and rightly so. Business environments seem to be getting slammed by a multitude of market, technology and competitive threats impacting how you do business. It’s often called “disruption”. There is much written about transformational leadership. They fill our book shelves, article after article and book after […]

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Customer Experience Strategy: Why Being Customer Centric Is Critical to Business Success

Editor’s Note:  Shane Goldberg is the founder of CustCore Consulting, a boutique consulting firm focused on helping businesses unlock hidden growth through improving end-to-end Customer and Employee Experience.  His firm also sells Customer Strategy consulting frameworks on Flevy.  You can view their materials here. * * * * Back in 2014, Gartner predicted that by 2016, […]

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