Flevy Management Insights Q&A
How can Kanban boards be customized to track Information Architecture project progress and milestones effectively?


This article provides a detailed response to: How can Kanban boards be customized to track Information Architecture project progress and milestones effectively? For a comprehensive understanding of Information Architecture, we also include relevant case studies for further reading and links to Information Architecture best practice resources.

TLDR Customizing Kanban boards for Information Architecture projects involves defining IA phases, implementing swimlanes for workstreams, and using custom tags and filters for enhanced visibility.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Custom Kanban Boards mean?
What does Lean Management mean?
What does Resource Allocation mean?
What does Continuous Improvement mean?


Kanban boards, originating from the Japanese word for "visual signal," have become a cornerstone in project management, especially in agile methodologies. Their visual nature simplifies complex project tasks, making them an invaluable tool for tracking Information Architecture (IA) project progress and milestones. Customizing Kanban boards to fit the specific needs of an IA project can significantly enhance efficiency, communication, and overall project success. The following sections delve into how Kanban boards can be tailored to serve the unique demands of IA projects, drawing on industry best practices and consulting insights.

Establishing Custom Columns for IA Phases

One of the first steps in customizing a kanban-board target=_blank>Kanban board for an IA project is to define the columns according to the distinct phases of IA development. Typically, an IA project undergoes stages such as Research, Strategy Development, Design, Implementation, Testing, and Review. By creating columns that reflect these specific stages, teams can gain a clear overview of the project's progress and identify any bottlenecks promptly. This approach aligns with the principles of Lean Management by focusing on value flow and eliminating waste, a strategy underscored by consulting giants like McKinsey & Company in their operational excellence pursuits.

Moreover, within each IA phase column, sub-columns can be introduced to further delineate tasks. For instance, the Research phase might include sub-columns for User Research, Competitor Analysis, and Content Audit. This granularity not only enhances clarity but also facilitates more precise tracking and management of tasks, ensuring that no critical activity is overlooked.

Custom columns also allow for the integration of quality control checkpoints. Before a task moves from one phase to the next, it can be required to pass through a "Review" or "Approval" sub-column. This ensures that each aspect of the IA project meets the organization's standards, thereby mitigating risks and enhancing the final output's quality.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Implementing Swimlanes for Different Workstreams

Information Architecture projects often involve multiple workstreams, such as content strategy, user interface design, and technical architecture. To manage these effectively, Kanban boards can be customized with swimlanes—a horizontal division of the board that represents different streams or priorities. This setup allows teams to visualize and manage the parallel tracks of work that contribute to the project's overall progress. Consulting firms like Accenture have highlighted the importance of clear visualization tools in managing complex digital transformation projects, which directly applies to IA projects.

Swimlanes not only facilitate the segregation of tasks but also enable project managers to allocate resources more efficiently. By having a bird's eye view of all ongoing activities, managers can identify overburdened teams or underutilized resources and adjust workloads accordingly. This dynamic resource allocation is critical in maintaining project momentum and ensuring timely delivery.

Additionally, swimlanes can be used to prioritize tasks or highlight risks. For example, a swimlane dedicated to "High Priority" tasks ensures that these items are always visible and addressed promptly. Similarly, a "Risk" swimlane can help teams monitor potential issues and implement mitigation strategies before they impact the project timeline.

Utilizing Custom Tags and Filters for Enhanced Visibility

Custom tags and filters are powerful features that can significantly enhance the functionality of a Kanban board for IA projects. Tags can be used to denote various attributes of tasks, such as urgency, dependency, or the team responsible. This allows team members to quickly identify the nature and requirements of tasks at a glance. For instance, tagging tasks with specific technology stacks or design elements can help in quickly marshaling the right resources and expertise to address them.

Filters leverage these tags to provide customized views of the Kanban board. Team members can apply filters to focus on tasks that are directly relevant to their work, thereby reducing clutter and improving productivity. For example, a developer might filter the board to display only tasks tagged with "Backend Development," ensuring they are focusing on pertinent tasks.

Furthermore, filters can be used during strategy meetings to focus discussions on specific aspects of the project. By applying a filter for "Delayed Tasks," project leaders can quickly address bottlenecks and devise strategies to get the project back on track. This targeted approach to problem-solving is critical in maintaining project momentum and ensuring stakeholder satisfaction.

Real-World Application and Continuous Improvement

In practice, organizations that have effectively customized their Kanban boards for IA projects report improved project visibility, better team collaboration, and more efficient resource allocation. For example, a global e-commerce company implemented swimlanes to manage its IA overhaul, resulting in a 20% reduction in project completion time and significant improvements in cross-functional communication.

Continuous improvement is a key aspect of leveraging Kanban boards effectively. Teams should regularly review and adjust their Kanban board setup to reflect lessons learned and evolving project needs. This iterative process ensures that the board remains an effective tool for managing IA projects, aligning with the agile principle of continuous improvement.

In conclusion, customizing Kanban boards for Information Architecture projects involves establishing custom columns for IA phases, implementing swimlanes for different workstreams, and utilizing custom tags and filters for enhanced visibility. By doing so, organizations can significantly improve project management efficiency, team collaboration, and the overall success of IA projects. Adopting a mindset of continuous improvement will ensure that the Kanban board remains a valuable tool throughout the project lifecycle and beyond.

Best Practices in Information Architecture

Here are best practices relevant to Information Architecture from the Flevy Marketplace. View all our Information Architecture materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Information Architecture

Information Architecture Case Studies

For a practical understanding of Information Architecture, take a look at these case studies.

Data-Driven Game Studio Information Architecture Overhaul in Competitive eSports

Scenario: The organization is a mid-sized game development studio specializing in competitive eSports titles.

Read Full Case Study

Information Architecture Overhaul in Renewable Energy

Scenario: The organization is a mid-sized renewable energy provider with a fragmented Information Architecture, resulting in data silos and inefficient knowledge management.

Read Full Case Study

Cloud Integration for Ecommerce Platform Efficiency

Scenario: The organization operates in the ecommerce industry, managing a substantial online marketplace with a diverse range of products.

Read Full Case Study

Digitization of Farm Management Systems in Agriculture

Scenario: The organization is a mid-sized agricultural firm specializing in high-value crops with operations across multiple geographies.

Read Full Case Study

Life Sciences Data Management System Overhaul for Biotech Firm

Scenario: A biotech firm specializing in regenerative medicine is grappling with a dated and fragmented Management Information System (MIS) that is impeding its ability to scale operations effectively.

Read Full Case Study

Inventory Management System Enhancement for Retail Chain

Scenario: The organization in question operates a mid-sized retail chain in North America, struggling with its current Inventory Management System (IMS).

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What role does IT governance play in enhancing strategic decision-making and accountability within organizations?
IT governance plays a pivotal role in enhancing strategic decision-making and accountability within organizations by ensuring IT investments align with business objectives, facilitating informed decisions through data management, incorporating risk management, and defining clear roles and responsibilities, thereby maximizing value and minimizing risks. [Read full explanation]
How can executives measure the ROI of investments in Information Architecture improvements?
Executives can measure the ROI of Information Architecture improvements by establishing baseline metrics, quantifying immediate and strategic benefits, and assessing long-term value, aligning with Strategic Planning and Operational Excellence. [Read full explanation]
What are the key metrics for measuring the effectiveness of an MIS strategy in driving business growth and operational efficiency?
Effective MIS strategy metrics include Alignment with Business Objectives, Return on Investment (ROI), Operational Efficiency, Productivity, and Scalability, crucial for informed decision-making and strategic planning. [Read full explanation]
How can businesses prepare for the integration of quantum computing into MIS in the coming years?
Businesses can prepare for quantum computing in MIS by focusing on Strategic Planning, investing in Talent and Infrastructure, and adopting forward-thinking Data Security measures. [Read full explanation]
How can executives ensure their IT strategy remains aligned with rapidly changing market demands and technological advancements?
Executives can align IT strategy with market demands and technological advancements through Continuous Market and Technology Trend Analysis, Agile Strategy Development and Execution, and fostering Strategic Partnerships and Collaborations for long-term success. [Read full explanation]
In what ways can MIS be leveraged to enhance customer experience and satisfaction in a digitally-driven market?
Leveraging MIS in digitally-driven markets enhances customer experience and satisfaction through Personalization, Omnichannel Strategies, and Proactive Support, fostering loyalty and competitive advantage. [Read full explanation]

Source: Executive Q&A: Information Architecture Questions, Flevy Management Insights, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.