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Service Quality Business Documents

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Consultasaurus PowerPoint Deck
Listed under:  Project Management  PowerPoint Templates
View more from: Monster Templates
901-slide PowerPoint deck. ****NEW UPDATE - NOW 900 SLIDES!!!**** Consultasaurus PowerPoint Templates - 900+ unique editable slides with no duplication for Project Management, Reporting, Benchmarking, Analytics, Data Analysis, HR, Product Presentations, Status [read more]
$30.00

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ITIL Change Management Process - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck and supporting PDF. ITIL Change Management Process is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

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ITIL Incident Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
34-slide PowerPoint deck and supporting PDF. ITIL Incident Management Process is essential Process in Service Support. Process is contained in ITIL Service Operation book. Document describes the process in detail including very detailed description of Process flow steps. Other than [read more]
$25.00

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ITIL Problem Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
27-slide PowerPoint deck and supporting PDF. ITIL v3 Problem Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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Structured Thinking 101: Clarity Through Storylines
Listed under:  Corporate Communications  Structured Thinking
View more from: Clarity College   Top Flevy Author [?]
37-page PDF document. Clarity is critical in business communication of all kinds, yet difficult to achieve. This pack outlines five clear steps that will enable you to clarify your thinking for both yourself and your audience while preparing any kind of [read more]
$79.00

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ITIL Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$50.00

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ITIL Problem Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
50-page Word document and supporting PDF. This document establishes an Problem Management (PM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Problem Management [read more]
$50.00

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ITIL Request Fulfillment Process - Detailed
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
22-slide PowerPoint deck and supporting PDF. ITIL v3 Request Fulfilment Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Request Fulfilment Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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Preparing Powerful Board Papers
Listed under:  Structured Thinking  Governance, Risk, & Compliance
View more from: Clarity College   Top Flevy Author [?]
50-slide PowerPoint deck. Writing board papers is a challenging task usually completed under pressure: pressure to submit a paper on time (any paper!) and pressure to do yourself and your argument justice. The challenge is further complicated when we are [read more]
$129.00

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