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Itil Business Documents

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ITIL Service Level Management (SLM) Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
66-page Word document. This document establishes a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Service Level [read more]
$50.00

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ITIL Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
68-page Word document. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$50.00

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Return on Investment (Project Management/Lean)
Excel workbook. The ROI tool has been developed to calculate the Return On Investment (ROI) value for a project. It is designed with an objective to build a business case and support prioritization process by evaluating real impact to the bottom [read more]
$29.95

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ITIL Incident Management Process - detailed - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck and supporting PDF. ITIL Incident Management Process is essential Process in Service Support. Process is contained in ITIL Service Operation book. Document describes the process in detail including very detailed description of Process flow steps. Other than [read more]
$25.00

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How to Create a Culture that Supports Innovation
13-page PDF document. Innovation is actually easy--when the corporate culture is supporting it. Unfortunately today many companies show "excellent" practise killing the innovative spirit. In this new in-depth article Dirk Loop explores the [read more]
$20.00

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Structured Thinking 101: Clarity Through Storylines
Listed under:  Corporate Communications  Structured Thinking
View more from: Clarity College   Top Flevy Author [?]
37-page PDF document. Clarity is critical in business communication of all kinds, yet difficult to achieve. This pack outlines five clear steps that will enable you to clarify your thinking for both yourself and your audience while preparing any kind of [read more]
$79.00

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Consultasaurus PowerPoint Deck
Listed under:  Project Management  PowerPoint Templates
View more from: Monster Templates
901-slide PowerPoint deck. ***JAN SALE NOW HALF PRICE!!!**** ****NEW UPDATE - NOW 900 SLIDES!!!**** Consultasaurus PowerPoint Templates - 900+ unique editable slides with no duplication for Project Management, Reporting, Benchmarking, Analytics, Data Analysis, [read more]
$20.00

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Preparing Powerful Board Papers
Listed under:  Structured Thinking  Governance, Risk, & Compliance
View more from: Clarity College   Top Flevy Author [?]
50-slide PowerPoint deck. Writing board papers is a challenging task usually completed under pressure: pressure to submit a paper on time (any paper!) and pressure to do yourself and your argument justice. The challenge is further complicated when we are [read more]
$129.00

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Organizational Excellence Framework - Performance Measurement
Listed under:  Operations  Quality Management System
View more from: Dawn Ringrose
80-slide PowerPoint deck. This is an introductory workshop on continuous improvement and performance measurement. It focuses on defining and implementing good continuous improvement and performance measurement practices that are covered in the Organizational [read more]
$160.00

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Progress Report Primer
Listed under:  Corporate Communications  Structured Thinking
View more from: Clarity College   Top Flevy Author [?]
31-slide PowerPoint deck. There is little more embarrassing in business than communicating poorly to your boss - or your boss's boss. We have all experienced moments early in our careers where we have had to communicate with important people and not known how to go [read more]
$59.00

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