Want FREE Templates on Digital Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.


We have assembled 10 documents in the Business Resilience Toolkit. All documents are displayed below on this page.
Interested in Lean Six Sigma & Operational Excellence? Take a look at the Top 100 Best Practices in OpEx of 2023.

22-slide PowerPoint deck
33-slide PowerPoint deck
19-slide PowerPoint deck and ZIP
23-slide PowerPoint deck
33-slide PowerPoint deck and Excel workbook
21-slide PowerPoint deck
15-slide PowerPoint deck

  Open all 10 documents in separate browser tabs.
  Add all 10 documents to your shopping cart.

As famously stated by Goldman Sachs CEO, David Solomon, "Business resilience is not a one-time fix. It's a constant part of our strategic planning, forecasting, and risk-management efforts." This profound remark underscores the critical significance of Business Resilience in ensuring the sustainability of an enterprise across the volatile and often unpredictable global marketplace. In light of this, we delve into the core principles, best practices, and noteworthy insights pivotal to fostering Business Resilience.

Understanding the Essence of Business Resilience

At its core, Business Resilience refers to an organization's ability to rapidly adapt and respond to disruptions, maintaining continuous business operations, safeguarding people, and ensuring the brand's integrity. In today's fast-evolving business climate characterized by unforeseen disruptions—be it economic shocks, global pandemics or radical technological advancements—resilience has moved beyond a purely defensive strategy, morphing into a key driver of enterprise value.

Embracing Agility and Flexibility

Adaptability, often manifested in Agility and Flexibility, is the lifeblood of Business Resilience. Amid the inherent uncertainties of the business world, the ability to envision multiple future scenarios—and developing corresponding responses, places a company in good stead to withstand, and even thrive amidst disruptions.

Embedding Resilience into Strategic Management

A trait that sets resilient organizations apart from their counterparts is their proactiveness in embedding resilience into their Strategic Planning, Risk Management, and Performance Management processes. Rather than treating resilience as a separate or reactionary initiative, these companies see it as a foundational aspect of their long-term strategic outlook, serving as a vehicle of Competitive Advantage.

Investing in Digital Transformation

The nexus between digital transformation and Business Resilience is undeniable. More companies are leveraging technology to enhance Operational Excellence, improve customer experience, optimize processes, and build robust information systems that can withstand and recover from cyber threats. In this digital age, the ability to rapidly recover from technological disruptions can make or break a company's reputation and customer trust.

Developing a Resilient Culture and Mindset

Rather than being a top-down mandate or confined to a specific department, Business Resilience should be ingrained in the organization’s DNA—a unifying ethos that resonates across all levels. Cultivating a resilient organizational culture demands strong leadership, continual learning & development and open, two-way communication. It is anchored on the belief that disruptions are not merely threats, but springboards for growth and innovation.

Best Practices for Ensuring Business Resilience

  1. Continuous Scenario Planning and Forecasting: Anticipate potential disruptions, identify vulnerabilities and develop robust contingency plans.
  2. Adopt a holistic, cross-functional approach: Resilience spans across multiple organizational domains and functions. Only a coordinated, unified approach will ensure its effective execution.
  3. Leverage technology intelligently: Capitalize on advancements in AI, Machine Learning, and Big Data analytics to enhance your risk management and decision-making capabilities.
  4. Invest in human capital: Empowerment, training, and development of employees play a fundamental role in building a resilient organization.
  5. Board-level involvement: Ensure that resilience efforts receive the support and direction they need from the unmatched vantage point of your organization's board.

In sum, Business Resilience is an indispensable strategic construct that underpins an organization's long-term sustainability and competitiveness. Aligning it with your company’s operational, digital, and cultural strategy can bolster your odds of surviving and thriving through the tumultuous waves of disruption.


Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Browse our Business Toolkits
to quickly find the documents you need.
Each business toolkit is a collection of documents around a common management topic.


  Show all available toolkits.

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.