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BENEFITS OF DOCUMENT

Train your employees on Design Thinking skill - the creative approach to innovation and problem solving.
Use this presentation to conduct a Design Thinking workshop to kick-start your digital transformation process.
Learn various ideation techniques to enhance employee creativity and out-of-the-box thinking.

DOCUMENT DESCRIPTION

Design Thinking is a process for creative problem solving. It allows everyone from all industries to use creative tools to address a vast range of challenges. The process is action-oriented, embraces simple mindset shifts and tackles problems from a new direction.

It encourages organizations to focus on the people they are creating for, which leads to better products, services, and internal processes. The framework can be used with analytical problem solving approaches such as Lean and Six Sigma.

This detailed presentation is tailored specifically for Design Thinking facilitators, trainers and consultants who are preparing for delivery in a workshop environment. You will get to train your target audiences how to solve problems creatively by building empathy, generating ideas, prototyping and testing new concepts before final implementation.

NOTE: This training presentation comes with Design Thinking templates in Powerpoint format.

LEARNING OBJECTIVES

1, Acquire a deep understanding of the key concepts and principles of Design Thinking
2. Understand the mindsets of a Design Thinker
3. Acquire detailed knowledge of the Design Thinking process, methods and tools in creative problem solving
4. Develop skills in applying Design Thinking mindsets, methodology and tools in co-creating an improved customer experience journey through workshop practice
5. Learn how to improve personal effectiveness by becoming a more empathetic service provider

CONTENTS

1. Key Concepts & Principles of Design Thinking
What is Design Thinking?
What Design Thinking Is Not
Benefits of Design Thinking
Industrial Applications of Design Thinking
Areas Within the Organization Where Design Thinking Can Apply
The Framework of Design Thinking
Case Studies of Design Thinking at Apple and Singapore Airlines

2. Mindsets of a Design Thinker
Think Users First
Ask the Right Questions
Believe You Can Draw
Commit to Explore
Prototype to Test

3. Design Thinking Process, Methods & Tools
Empathize - Understand Your Customers/Users
Define - Define Clear Project/Business Objectives
Ideate - Explore Ideas and Solutions
Prototype - Build and Visualize Ideas and Solutions
Test - Review and Decide

Appendix
-Templates for Workshop Practice

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Source: Design Thinking PowerPoint document

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Design Thinking

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This business document is categorized under the function(s): Operations Strategy, Marketing, & Sales

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File Type: PowerPoint (pptx)

File Size: 26.9 MB

Number of Slides: 249 (includes cover, transition slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Mar 18, 2016
Most recent version published: May 17, 2020

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Design Thinking

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