Understanding Support and Resistance in Change Management PPT


This PPT slide, part of the 20-slide Soft Side of Change Management PowerPoint presentation, presents a framework for understanding the sources of support and resistance to organizational change, categorized into 3 dimensions: Rational, Emotional, and Political. Each dimension is illustrated with quotes that reflect common sentiments associated with change initiatives.

In the Rational segment, statements emphasize concerns about resources, delivery risks, and quality implications. This suggests that stakeholders often evaluate change based on logical assessments of costs and benefits. The Emotional aspect captures sentiments of anticipation and personal impact, indicating that feelings and personal stakes play a significant role in how individuals respond to change. The Political dimension highlights concerns about relationships and organizational structure, suggesting that power dynamics and interpersonal relationships can influence acceptance or rejection of change.

The visual representation indicates that these dimensions can overlap, illustrating that support or resistance may not stem from a single source, but rather a combination of rational, emotional, and political factors. The note at the bottom stresses the importance of recognizing that resistance can exist beneath the surface, implying that not all objections are overt. This insight is critical for leaders to understand the complexities of change management.

Overall, the slide serves as a reminder that effective change management requires a nuanced approach, taking into account the diverse motivations and concerns of stakeholders. Understanding these dimensions can help leaders tailor their strategies to address both visible and hidden sources of resistance, ultimately facilitating smoother transitions.



This slide is part of the Soft Side of Change Management PowerPoint presentation.

This presentation is created by former McKinsey, BCG, Deloitte, EY, and Capgemini consultants. It teaches a practical consulting framework actively used by tier-1 consulting firms.

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