This PPT slide, part of the 52-slide Service 4.0 Transformation PowerPoint presentation, outlines a structured six-phase approach to deploying a Robotic Process Automation (RPA) solution. The phases begin with defining the RPA perimeter, where organizations must identify eligible processes and assess their readiness for RPA implementation. Key questions include whether the processes are suitable for automation and if there’s potential for RPA to enhance efficiency.
The second phase focuses on optimizing existing processes. This step emphasizes the importance of identifying areas for performance improvement and eliminating redundancies before introducing RPA. It’s crucial to ensure that the processes are streamlined to maximize the benefits of automation.
Next, organizations must choose the appropriate RPA solution. This involves deciding between developing an in-house solution or purchasing an established market option. Developing key performance indicators (KPIs) for tracking productivity improvements is also highlighted as essential.
The fourth phase requires defining the required span of control, which relates to the relationship between the human workforce and RPA. Organizations need to determine the optimal "man-to-machine" ratio that aligns with their operational goals.
The fifth phase involves studying the impacts on the target operating model. This includes setting up governance structures, assessing how RPA will affect processes outside its scope, and mapping the organization to understand the broader implications of the deployment.
Finally, the sixth phase is about building a deployment plan. This encompasses programming, solution integration, and change management strategies, as well as identifying potential risks and planning for their mitigation.
Overall, this structured approach provides a comprehensive roadmap for organizations looking to implement RPA effectively, ensuring that all critical aspects are considered for a successful deployment.
This slide is part of the Service 4.0 Transformation PowerPoint presentation.
This presentation is created by former McKinsey, BCG, Deloitte, EY, and Capgemini consultants. It explains the framework of Service 4.0 Transformation utilized by global strategy consulting firms.
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Service Transformation Fourth Industrial Revolution Augmented Reality Change Management Target Operating Model Robotic Process Automation Key Performance Indicators Service 4.0 KPI Governance
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