Understanding Multi-Dimensional Communication in ORD PPT

This PPT slide, part of the 53-slide Selling Consulting Services Effectively PowerPoint presentation, emphasizes the necessity of understanding communication in a multifaceted manner, particularly in the context of ORD (Organizational Research and Development). It categorizes communication into 3 distinct areas: Spoken Word, Unspoken Meaning, and Vocal/Visual Clues. Each category provides examples that illustrate how meaning can be conveyed beyond mere words.

In the Spoken Word section, 2 statements highlight intentions related to eFulfillment capabilities and HR self-service websites. These examples reflect explicit business goals, showcasing a desire to enhance operational efficiency and employee engagement.

The Unspoken Meaning section reveals the subtleties of communication that often go unnoticed. Phrases like "I’m not sure that will work" and "Let’s not bother the president with this" suggest hesitation and a lack of confidence in proposed ideas. Such insights can be critical for leaders to gauge the underlying sentiments of their teams or stakeholders.

Vocal/Visual Clues further enrich the understanding of communication dynamics. The example about a client frequently checking their watch indicates impatience or disinterest, which can be pivotal for adjusting the approach in real-time. Recognizing these cues can lead to more effective interactions and decision-making.

Overall, this slide serves as a reminder that successful communication in business requires active listening and the ability to interpret various signals. Understanding these layers can significantly enhance engagement and collaboration within teams and with clients.

This slide is part of the Selling Consulting Services Effectively PowerPoint presentation.

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