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DOCUMENT DESCRIPTION

Conflict tends to have a negative connotation based on our experiences, but it does not have to be this way. When we seek to understand, we communicate that we care enough to work through difficult situations and determine how to make things better to reduce stress, promote communication and enhance teamwork.

Email and other forms of electronic communication are so convenient we tend to hit the send button or click on post before we have proofed and/or considered the potential ramifications of our message. When NOT to use these forms of communication is as important as when to use them. It's difficult to undo the damage done when personal, critical and negative communications are directed at individuals while being broadcast to an inappropriate audience. This reflects negatively on the individual generating the communication and makes others uncomfortable when they are inadvertently drawn into a situation meant to be damaging to the subject. For those who may be directly involved, the public airing is detrimental not only to teamwork and a productive and respectful culture, but also negatively impacts the ability to resolve the situation without lingering feelings of hurt and anger.

With this tool you get the following:

* The effects of harmful electronic communications.
* Considerations for why the individual is generating these communications.
* Numerous solutions for improvement.
* Ideas for negotiating/adjusting solutions.
* Potential barriers and ways to overcome them to achieve resolution.
* Implementation timeframe.
* Follow-up review commitments.

Additionally, we provide a blank, editable Conflict Resolution Worksheet and the Worksheet Guidelines providing a step-by-step process for addressing your own workplace conflicts.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Resolving Workplace Conflicts: General - Harmful Use of Emails & E-Communication PDF document

Resolving Workplace Conflicts: General - Harmful Use of Emails & E-Communication

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This business document is categorized under the function(s):

Organization, Change, & HR

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File Type: PDF (pdf)

File Size: 197.6 KB

Number of Pages: 4

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This product contains a supplemental ZIP document.

Initial upload date (first version): Jan 15, 2019
Most recent version published: Jan 15, 2019

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This document is available as part of the following discounted bundle(s):

Resolving Workplace Conflicts: General Situations

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