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Request Fulfillment Workflow - Process Guide   36-page Word document
$40.00

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Request Fulfillment Workflow - Process Guide (Word DOCX)

File Type: 36-page Word document
Secondary File: PDF (PDF)

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BENEFITS OF DOCUMENT

  1. Easier implementation of Request Fulfilment process in your Organisation
  2. ISO 20000 and ITSM best practice compliant
  3. Teplates

DESCRIPTION

This product (Request Fulfillment Workflow - Process Guide) is a 36-page Word document with a supplemental PDF document, which you can download immediately upon purchase.

This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the process)

This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.



This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.

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Source: Best Practices in Workflow Word: Request Fulfillment Workflow - Process Guide Word (DOCX) Document, Ivana Nissen


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OVERVIEW

File Type: Word docx (DOCX)
Secondary File: PDF pdf (PDF)
File Size: 337.6 KB
Number of Pages: 36


ABOUT THE AUTHOR

Author: Ivana Nissen
Additional documents from author: 26

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

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