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In COBIT 2019 it is imperative to have a clear decision matrix. The RACI chart has been around for a very long time and in my opinion, very much underutilized. According to research firm Gartner, "many important organizational initiatives begin without agreeing on decision authority. This oversight often becomes a painful discovery process—causing unneeded anxiety and frustration." Using a RACI chart is one of the best possible ways to eliminate this painful discovery process. And the RACI chart also eliminates role confusion.
Decision Topics include:
2. Enterprise Strategy
3. I&T Policies
4. I&T Strategy
5. I&T Direction
6. I&T Methods and Frameworks
7. Enterprise Architecture
8. I&T Enabled Investments and Portfolio Prioritization
9. I&T Enabled Investment and Program Prioritization
10. Managing, Monitoring, and Evaluating SLA's
11. IT Application Management
12. IT Infrastructure
13. I&T Security
14. Procurement and Contracts
15. I&T Compliance
This tool provides a convenient and visual way to determine what doesn't match the best role practices and work on adjusting accordingly. At its core, a RACI matrix helps you set clear expectations about project roles and responsibilities. That way you don't have multiple people working on the same task or against one another because tasks weren't clearly defined on the front end. A RACI matrix also encourages team members to take responsibility for their work—or defer to someone else when needed.
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Source: Best Practices in RACI, COBIT Excel: COBIT 2019 Decision Matrix and RACI Chart Excel (XLSX) Spreadsheet, EdmeadFlevy
File Size: 184 KB
This business document is categorized under the function(s): Operations Governance, Risk, & Compliance
It applies to All Industries
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This product contains a supplemental PDF document.
Initial upload date (first version): Sep 19, 2020
Most recent version published: Sep 21, 2020
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