GBS Potential in Healthcare RCM: India as Strategic Hub (PowerPoint PPTX Slide Deck)

BENEFITS OF THIS POWERPOINT DOCUMENT

1. Process readiness assessment framework for shortlisting RCM processes suitable for insourcing to GBS
2. Benefits of transitioning RCM operations in India through GBS model highlights macro-level, ready-to-avail, and long-term benefits to consider
3. RCM value chain and potential of GBS implementation - Lists RCM processes for GBS implementation

HEALTHCARE PPT DESCRIPTION

Explore GBS potential in Healthcare RCM with insights from ex-PwC, BCG, and EY consultants. Assess India’s strategic advantages for RCM operations. GBS Potential in Healthcare RCM: India as Strategic Hub is a 9-slide PPT PowerPoint presentation slide deck (PPTX) available for immediate download upon purchase.

Explore Slides inside the Deck:

Key Factors for Shortlisting RCM Processes for GBS Insourcing Assessment of RCM Processes for GBS in India

This document provides a comprehensive analysis of the Global Business Services (GBS) potential in the Healthcare Revenue Cycle Management (RCM) domain, with a specific focus on India as a preferred GBS destination. It serves as a strategic guide for organizations evaluating the feasibility, readiness, and value of transitioning RCM operations into a GBS model, consolidating insights across process, capability, and efficiency dimensions.

A central component of the document is the Process Readiness Assessment Framework, designed to help enterprises identify, evaluate, and prioritize RCM processes best suited for GBS integration. This framework highlights key selection criteria such as process standardization, automation feasibility, compliance intensity, resource scalability, and data handling maturity. By applying this structured approach, organizations can effectively shortlist revenue cycle functions – from patient registration and charge entry to denial management and payer reconciliation – that are optimal for insourcing into a GBS environment.

The document also presents a detailed framework for shortlisting RCM processes suitable for insourcing, providing stakeholders with decision-enabling criteria linked to cost efficiency, control enhancement, and service quality improvement. Additionally, it examines the benefits of transitioning RCM operations to India through a GBS model, elaborating on macro-level enablers including the mature talent ecosystem, robust technology infrastructure, and established healthcare domain expertise within India's GBS sector.

Further, the analysis outlines a multi-tiered view of benefits – immediate (ready-to-avail) advantages such as labor arbitrage and process consolidation; medium-term gains through automation, analytics enablement, and improved SLAs; and long-term strategic outcomes, including global scalability, predictive insights, and operating model resilience.

Finally, the document maps the RCM value chain, presenting each sub-process and its alignment with GBS implementation potential. This structured overview enables decision-makers to assess where the GBS model delivers the highest impact across the RCM lifecycle – from front-end patient access to back-end collections and reporting – thereby driving sustainable business value and operational transformation.

HEALTHCARE PPT SLIDES

Key Factors for Shortlisting RCM Processes for GBS Insourcing

This PPT slide outlines key factors for shortlisting Revenue Cycle Management (RCM) processes for insourcing into Global Business Services (GBS). It emphasizes a strategic approach, beginning with a process readiness assessment aligned with organizational goals to identify process scope, centralization potential, and critical roadblocks, while also highlighting quick wins. The evaluation framework includes 5 critical factors: strategic importance, complexity, risk, integration need, and cultural fit, focusing on core versus non-core processes, process standardization, risk classification, and cultural compatibility. Overarching objectives such as cost savings and operational excellence guide the assessment, ensuring alignment with broader organizational goals. This structured methodology aids C-level decision-makers in systematically evaluating RCM processes for effective insourcing into GBS.

Assessment of RCM Processes for GBS in India

This PPT slide evaluates Revenue Cycle Management (RCM) processes for deployment in the Global Business Services (GBS) model from India. It categorizes RCM activities, such as verifying provider credentials, patient registration, and scheduling, based on whether they are performed in-house or outsourced. Well-documented RCM processes can facilitate initial outsourcing efforts, particularly those identified as "Quick Wins" with high GBS potential. Quick Wins are marked with yellow circles and represent processes that can be efficiently transitioned to GBS for immediate benefits. Color-coded indicators (G, H, M, L) denote the effort or complexity of transitioning each process, with G indicating high potential for ease of transfer. This slide guides decision-makers in selecting RCM activities for GBS migration, emphasizing process maturity and documentation for a smooth transition.

Source: Best Practices in Healthcare PowerPoint Slides: GBS Potential in Healthcare RCM: India as Strategic Hub PowerPoint (PPTX) Presentation Slide Deck, Insights Locus