Framework for Integrating Business Ecosystem Layers PPT


This PPT slide, part of the 81-slide Digital Transformation: Integrated Business Ecosystems PowerPoint presentation, outlines a framework for integrating 4 distinct Business Ecosystem layers: Operations, Technology, People, and Customer Solutions. This integration is positioned as essential for achieving effective Digital Transformation. The visual structure highlights how these ecosystems interact and support one another, emphasizing a holistic approach rather than isolated functions.

At the top, the Customer Solutions ecosystem is depicted, showcasing various elements such as individual solution offerings, e-commerce, and advanced customer services. This layer focuses on how businesses can tailor their offerings to meet customer demands through multichannel interactions. Below that, the Operations ecosystem is illustrated, which includes processes like digital research and development, smart manufacturing, and connected logistics. This layer emphasizes the importance of continuous planning and execution in delivering value.

The Technology ecosystem is represented through IT architecture and interfaces, indicating the role of new technologies in supporting the other layers. Lastly, the People ecosystem is highlighted, focusing on career development and the relationships necessary for driving innovation and adaptability within organizations.

The slide asserts that through the alignment of these ecosystems, companies can create a more comprehensive and effective operational model. This approach enables businesses to serve clients better by providing complete digital product and service solutions. The integration of these layers is framed as a pathway to enhancing organizational effectiveness and responsiveness in a rapidly changing market.

Overall, this framework serves as a strategic guide for executives looking to navigate the complexities of Digital Transformation by leveraging interconnected ecosystems.



This slide is part of the Digital Transformation: Integrated Business Ecosystems PowerPoint presentation.

This presentation is created by former McKinsey, BCG, Deloitte, EY, and Capgemini consultants. It breaks down 4 critical business ecosystems foundational to a successful Digital Transformation Program.

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Digital Transformation Customer Service Organizational Effectiveness Manufacturing Logistics Innovation

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