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Design Thinking Primer (PowerPoint PPTX Slide Deck)
PowerPoint (PPTX) 40 Slides
BENEFITS OF THIS POWERPOINT DOCUMENT
- Facilitation-Ready: Professionally designed slides with clear instructions, examples, and exercises -- saves preparation time and ensures smooth delivery.
- Practical & Engaging: Blends theory with hands-on activities and real-world case studies (Airbnb, Apple), making learning interactive and memorable.
- Scalable for Teams: Can be customized for different audiences and embedded into organizational training programs, helping build a culture of innovation.
SERVICE DESIGN PPT DESCRIPTION
The Design Thinking Primer Presentation is a facilitation-ready training resource that introduces teams to the principles, process, and tools of Design Thinking. It blends theory with practice, guiding learners through empathy, ideation, prototyping, and testing, while showing how to embed Design Thinking into organizational culture.
This Design Thinking Primer Presentation (Design Thinking PPT) is ideal for trainers, consultants, and leaders who want a structured, engaging way to build innovation capability across their teams.
LEARNING OBJECTIVES
By the end of this primer, learners will be able to:
1. Understand the principles of Design Thinking – empathy, collaboration, experimentation.
2. Master the five phases: Empathize, Define, Ideate, Prototype, Test.
3. Apply essential tools such as empathy maps, journey maps, and prototypes.
4. Facilitate workshops effectively with clear roles and responsibilities.
5. Embed Design Thinking into organizational culture for sustained innovation.
CONTENTS
1. Foundations of Design Thinking
• What it is, why it matters, principles of human-centered design
2. Design Thinking Process & Tools
• Empathize, Define, Ideate, Prototype, Test
• Empathy maps, journey maps, brainstorming techniques, prototyping essentials
3. Facilitating Design Thinking
• Roles, responsibilities, and facilitation strategies
4. Application & Benefits
• Team impact, organizational value, embedding practices
5. Exercise & Takeaways
• Wallet design activity (optional)
• Case examples (Airbnb, Apple)
• Closing and key takeaways
About the OEC Primer Series
Developed by Operational Excellence Consulting, each Primer is designed to be facilitation‑ready, practical, and credible. Unlike generic training materials, our Primer Series is built by practitioners with decades of transformation experience, ensuring every deck combines clear frameworks, proven tools, and interactive activities. This consistency across topics (5S, Kaizen, Lean, Problem Solving, Design Thinking, and more) makes the series a trusted resource for consultants, trainers, and organizations seeking structured, high‑impact learning.
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Source: Best Practices in Service Design PowerPoint Slides: Design Thinking Primer PowerPoint (PPTX) Presentation Slide Deck, Operational Excellence Consulting
ABOUT THE AUTHOR
Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). We specialize in strategy deployment, customer experience design, and operational excellence, applying Design Thinking, Lean, and Systems Thinking to maximize customer value and minimize waste.
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