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Customer Journey Mapping - Guide & Templates   67-slide PPT PowerPoint presentation (PPTX)
$59.00

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Customer Journey Mapping - Guide & Templates (PowerPoint PPTX)

File Type: 67-slide PPT PowerPoint presentation (PPTX)
Secondary File: PowerPoint (PPTX)

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BENEFITS OF DOCUMENT

  1. Customer Journey Map Comprehensive Guide and Templates
  2. Detailed Step-by-Step Instructions for Developing a Journey Map
  3. Examples and Resources

DESCRIPTION

This product (Customer Journey Mapping - Guide & Templates) is a 67-slide PPT PowerPoint presentation (PPTX) with a supplemental PowerPoint document, which you can download immediately upon purchase.

This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map – a visual representation of the experience that customers have with your organisation, product or service.

The step-by-step guide includes a comprehensive outline and templates for use in developing your journey map(s) as well as detailed tips and details on each component in the journey map.

As an added bonus, the Guide comes with a set of Templates which you can utilise to set you down the path of creating your Journey Maps quickly and easily.

Utilising Customer Journey Maps is a great way to understand the experiences of your customer, design experiences which they value, and deliver outcomes customers truly want. Utilised properly, these Journey Maps will drive significant business success will into the future.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Decision Journey PowerPoint Slides: Customer Journey Mapping - Guide & Templates PowerPoint (PPTX) Presentation, CustCore Consulting


$59.00

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OVERVIEW

File Type: PowerPoint pptx (PPTX)
Secondary File: PowerPoint pptx (PPTX)
File Size: 5.7 MB
Number of Slides: 67 (includes cover and all slides)

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ABOUT THE AUTHOR

Author: CustCore Consulting
Additional documents from author: 3

CustCore Consulting is a boutique consultancy firm which helps businesses unlock hidden growth through a focus on significantly improving end-to-end customer and employee experience. [read more]

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