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A Balanced Scorecard Approach to Measure Change Management (PowerPoint PPT Slide Deck)
PowerPoint (PPT) 9 Slides
BENEFITS OF DOCUMENT
- Provides "snapshot guidance" to the approach
- For those that prefer a "quick hit" of relevant Change Management information
DESCRIPTION
The measurement of success and failure within Change Management continues to confuse people because of the complexities involved and the different types of projects undertaken. The measurement of success and failure in Change Management is a perennial debate. It is one of the most hotly debated subjects within the discipline of Change Management so it is worth the extra effort.
I have considered the subject many times but have failed to come up with a suitable approach but I think that the use of a Balanced Scorecard approach may just be one of those approaches worth considering. The term balanced scorecard (BSC) refers to a strategic management performance metric used to identify and improve various internal business functions and their resulting external outcomes. Used to measure and provide feedback to organizations, balanced scorecards are common among companies in the United States, the United Kingdom, Japan, and Europe. Data collection is crucial to providing quantitative results as managers and executives gather and interpret the information. Company personnel can use this information to make better decisions for the future of their organizations.
The author has been in the "business of change and transformation" since 1974 and has worked across the length and breadth of the UK, across many European countries, and Internationally in a multitude of industry sectors and has "change managed" innumerable technology solutions. He is now a full-time Change Management Trainer delivering his unique Driving Change Management Course globally and creating an ever-growing Highway of Change Agent network using his Practical Framework Approach to Change. He is also an online Consultant, Blogger, Speaker, Coach & Mentor, and Trusted Advisor on all matters related to "change and transformation"
In June 2012 the author was presented with a "Change Leader of Tomorrow" Award by the World HRD Congress in recognition of my "remarkable progress in initiating changes enough for others in the same industry to follow my example".
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Source: Best Practices in Balanced Scorecard PowerPoint Slides: A Balanced Scorecard Approach to Measure Change Management PowerPoint (PPT) Presentation Slide Deck, The Highway of Change
ABOUT THE AUTHOR
"The Highway of Change" is Ron Leeman, who has been a Change, Process, and Project Manager since 1974.
During that time he has worked for a multitude of large/medium sized companies in the UK, European-wide and Globally. His achievements have been and continue to be recognised through the multitude of Recommendations on LinkedIn (150+), in 2012 an award from the World HRD Congress for
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