PDCA Problem Solving Technique & Tools (PowerPoint PPTX)

Deming introduced the Plan-Do-Check-Act (PDCA) cycle to the Japanese in his 1954 lectures to the Japanese Union of Scientists and Engineers (JUSE). Today, the PDCA approach is widely used in business and society. They include general management, hoshin planning, project management, product development, change management, process improvement, etc.

In this PDCA PPT training presentation, you will be able to teach employees in your organization on the structured PDCA approach to problem solving. Many world class companies such as Toyota uses the PDCA approach as the core activity of management as well as a problem solving process for the relentless pursuit of continuous improvement.

When combined with the basic quality tools, the PDCA approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future.

This methodology can be applied to both manufacturing and service organizations and can also be used in Kaizen Circle Activities.

LEARNING OBJECTIVES:

1. Understand the principles and key concepts of problem solving
2. Learn how to apply the PDCA technique and basic quality tools to problem solving
3. Learn how to identify root causes and develop countermeasures
4. Learn how to prepare a problem solving storyboard
5. Understand the roles of problem solving team
6. Define the critical success factors for effective problem solving

CONTENTS:

1. Introduction to Problem Solving
•  Methods to Increase Productivity
•  What is a Problem?
•  Problem Solving Funnel
•  What is Problem Solving?
•  Impact of Problem Solving
•  Problem Solving Philosophy
•  Benefits of Problem Solving

2. Concept of Problem Solving Teams
•  Philosophy & Objectives of Problem Solving Team
•  Fundamentals of Problem Solving Activities
•  Problem Solving Team's Maxims
•  Organizational Roles
•  Ingredients for Problem Solving Team Success

3. Overview of Process Management
•  Process Ownership
•  Process Definition & Documentation
•  Process Measurement
•  Process Improvement
•  Process Control

4. PDCA Approach to Problem Solving
•  Problem Solving Techniques
•  The Plan-Do-Check-Act (PDCA) Approach
•  Problem Solving Process – Step-by-step
•  Proper Application of the PDCA Cycle

5. Problem Solving Tools
•  Seven Basic Problem Solving Tools
•  Examples of the Basic Tools
•  Practice Tips
•  Other Useful Tools

6. Project Reporting Using A3 Storyboard
•  Introduction to A3 Storyboard
•  Relationship Between PDCA and The A3
•  Steps of A3 Storyboarding
•  Examples
•  10 Common Mistakes
•  Critical Success Factors

Note: This training presentation can be used together with the 'PDCA Problem Solving Template' (sold separately).