If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)
BENEFITS OF DOCUMENT
Provides a framework for the setting up and management of Quality Circles as a channel for employee engagement.
Provides practical tips to start and sustain Quality Circles in the workplace.
The Quality Circles framework is applicable to other Small Group Activities such as Kaizen Circles, 5S, TPM, Suggestion System, etc.
DOCUMENT DESCRIPTION
Successful organizations leverage on total employee participation to achieve high quality standards in order to satisfy their customers. However, in the Gallup State of the Global Workplace 2021 Report, only 20% of employees are engaged at work.
As part of the TQM movement, Quality Circles (also popularly known as Quality Control Circles) or Small Group Activities consist of a small group of employees from the same workplace who voluntarily meet on a regular basis to identify, investigate, analyze and solve work-related problems so as to contribute to the improvement of the employees, workgroup and the organization.
The benefits of Quality Circle activities include improved employee morale, reduced absenteeism and staff turnover, improved teamwork and communication, increased productivity, and last but not least improved quality of products and services.
This presentation teaches the philosophy and concept of Quality Circles, defines the objectives, benefits and the modus operandi of Quality Circles. It also describes the organizational structure, roles and responsibilities and provides practical tips for managing Quality Circles. The Quality Circles framework is applicable to other Small-Group Activities such as Kaizen Circles, 5S, TPM, Suggestion System, etc.
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
NOTE: This training package includes:
1. Quality Circles training presentation (PowerPoint format)
2. Forms for administering Quality Circles (Excel formats):
a. Quality Circle Registration Form
b. Approval Form for Theme / Recommendations / Standardization
c. Quality Circle Activity Plan
d. Quality Circle Minutes of Meeting Template
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
LEARNING OBJECTIVES
1. Understand the philosophy and concept of Quality Circles
2. Define the objectives, benefits and the method of Quality Circles operation
3. Describe the organizational structure and roles and responsibilities of Quality Circles
4. Gain practical tips for managing Quality Circles and define the key success factors
CONTENTS
1. Background and Introduction
2. Quality Circles
3. Practical Tips for Managing Quality Circles
4. Overview of PDCA Cycle and QC Tools
5. A Case Study on QC Problem Solving
6. Key Factors for Quality Circle Success
7. Questions for Discussion
Please note that this presentation focuses on the infrastructural set up, formation and management of Quality Circles. It does not include the step-by-step details of PDCA problem-solving process and tools. To complement this presentation with your preferred problem-solving methodology, please check out the various approaches that are available from this author or at Flevy.
Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental XLSX document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Jan 12, 2022 Most recent version published: Jan 13, 2022
Receive our Free Primer on Lean Management
This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste.
To receive this free download, enter your email address below and click the "Email Me" button.
"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"
– Debbi Saffo, President at The NiKhar Group
"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.
Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.
I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "
– Nishi Singh, Strategist and MD at NSP Consultants
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success."
– Bill Branson, Founder at Strategic Business Architects
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."
– David Harris, Managing Director at Futures Strategy
"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "
– Jim Schoen, Principal at FRC Group
"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."
– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."
– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."
– Roderick Cameron, Founding Partner at SGFE Ltd
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.
I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.
Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.
Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world."
– Roberto Pelliccia, Senior Executive in International Hospitality
"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."
– Chris McCann, Founder at Resilient.World
SELECT CUSTOMERS
Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries.
Below is just a very small sample of our customer base.
Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste.