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BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business enabler to a business driver. This has only been accelerated by the COVID-19 global pandemic. Thus, to remain competitive and outcompete in today's fast paced, digital world, organizations must go digital by formulating a robust Digital Transformation Strategy.
This 100+ slide PowerPoint presentation on Digital Transformation Strategy is organized into the following sections:
• Overview
• Digital Transformation Levers
• Impact on Strategy and Management
• Digital Maturity Assessment and Model
• Digital Transformation Execution
• Templates
• Appendix
Digital Transformation is driven by emergent Technology Trends, namely Robotic Process Automation (RPA), Artificial Intelligence (primarily Machine Learning), Social Media, Mobility, Internet of Things (IoT), Cybersecurity, Big Data, and Cloud. These emerging technology trends allow us to leverage 8 levers to Digital Transformation, which are the core components of our Digital Transformation Strategy framework:
GROWTH (Business Driver Levers)
1. Demand Generation
2. Reach & Selection
3. Customer Purchase Process
4. Customer Experience
OPERATIONAL IMPROVEMENT (Business Enabler Levers)
5. Process Efficiency
6. Asset Utilization
7. Agility
8. New Business & Service Models
Digital Transformation opportunities includes both Operational Improvement and Growth Driver initiatives, where the latter is driven largely by improved Customer Experience.
Effective digitalization strategy also requires a strong understanding and accurate assessment of the organization's Digital Maturity. This presentation provides an assessment framework to determine the organization's Digital Maturity across 3 Transformation Areas:
1. Customer Experience
2. Operations
3. Information & Technology
This Digital Transformation presentation also covers numerous other Digital Transformation frameworks, including the Customer Purchase Process, Customer Experience Matrix, McKinsey's Customer Decision Journey, Accenture's Nonstop Customer Experience Model, Digital Maturity Assessment, Digital Maturity Model, 6 Layers of Successful Execution, Digital Operating Models, Customer Interaction Channel Map, among others.
In addition, this Digital Transformation Strategy PPT includes a set of PowerPoint templates for you to use in your own business presentations; as well as an Appendix with a deeper dive into various topics.
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Digital Transformation, Customer Experience, Business Transformation PowerPoint Slides: Digital Transformation Strategy PowerPoint (PPTX) Presentation, LearnPPT
ABOUT THE AUTHOR: LEARNPPT
We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.
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Utilize our consulting frameworks to apply structured thinking & analysis to address your business challenges, uncover strategic insights, and implement workable solutions. Our PowerPoint presentations follow traditional consulting slide design formats, starting with a clear slide headline. Easily customize and repurpose our slides for your own business presentations.
Beyond business frameworks & methodologies, we also offer PowerPoint templates and other business templates. Our templates are professionally designed and have been used in thousands of deliverables & work products across hundreds of clients.
DETAILS
This business document is categorized under the function(s): Information Technology Strategy, Marketing, & Sales
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 2.4 MB
Number of Slides: 135 (includes cover, transition, & marketing slides)
Related Topic(s): Digital Transformation Customer Experience Business Transformation
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Jun 16, 2016
Most recent version published: Oct 11, 2022
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