Want FREE Templates on Strategy & Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


This conflict is set up as a scenario where an experienced project leader and a working supervisor resents the fact that there are fewer and more qualified employees while there are an increasing number of less qualified and inexperienced employees on her team. Her employer has even brought in employees from India and the Philippines to ensure adequate staffing. While she realizes these are necessary "evils" given the economic and employment climate, she is impatient with the inexperienced employees and the "foreigners," and in fact, she often withholds information and believes she's too busy to coach or mentor them. She's been observed on several occasions coaching other project leaders she supervises. This supervisor also treats Caucasian male managers with the utmost respect while having little patience and respect for female managers. Because all parties are involved with customers, these behaviors and attitude ultimately negatively impact the level of service customers receive.

With this tool you get the following:

* The effects of not supporting diverse team members to succeed.
* Considerations for why an unwillingness to be supportive exists.
* Numerous solutions for addressing the unwillingness to be supportive.
* Ideas for negotiating/adjusting solutions.
* Potential barriers and ways to overcome them to achieve resolution.
* Implementation timeframe.
* Follow-up review commitments.

Additionally, we provide a blank, editable Conflict Resolution Worksheet and the Worksheet Guidelines providing a step-by-step process for addressing your own workplace conflicts.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Resolving Workplace Conflicts: Employee Relations - Refusal to Work with Diverse Employees PDF document

This document is available as part of the following discount bundle(s):

Resolving Workplace Conflicts: Employee Relations Bundle

Resolving Workplace Conflicts: Employee Relations - Refusal to Work with Diverse Employees

Sold by Karen Reitor, Communique Productions Inc (this author has 84 documents)


Add to Cart

This business document is categorized under the function(s):

It applies to All Industries

File Type: PDF (pdf)

File Size: 211.8 KB

Number of Pages: 4

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental ZIP document.

Initial upload date (first version): Jul 29, 2019
Most recent version published: Jul 29, 2019

Ask the Author a Question

Must be logged in Click here to log in



Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.


586-slide PowerPoint deck
35-slide PowerPoint deck
141-slide PowerPoint deck
3-page PDF document
Excel workbook and supporting ZIP
Excel workbook and supporting PDF
91-slide PowerPoint deck
102-slide PowerPoint deck and supporting Excel workbook
105-slide PowerPoint deck and supporting PDF
138-slide PowerPoint deck
Excel workbook



Become your organization's resident expert on...

Digital Transformation
Strategy Development
Organizational Design (OD)
Performance Management
Post-merger Integration (PMI)
Organizational Culture (OC)
Business Transformation
Innovation Management
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.