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BENEFITS OF DOCUMENT
- Easier implementation of Request Fulfilment process in your Organisation
- ISO 20000 and ITSM best practice compliant
- Teplates
DOCUMENT DESCRIPTION
This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the process)
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
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Source: Request Fulfillment Workflow - Process Guide Word document
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Request Fulfillment Workflow - Process Guide
Sold by Ivana Nissen (this author has 25 documents)
This business document is categorized under the function(s):
It applies to All Industries
File Type: Word (docx)
File Size: 337.6 KB Number of Pages: 36 Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document. This product contains a supplemental PDF document.
Initial upload date (first version): Dec 9, 2017 Most recent version published: Feb 14, 2018
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