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BENEFITS OF DOCUMENT

Get a quick grasp of the key Design Thinking frameworks and models to support your creative problem solving initiative.
Understand what are the Design Thinking mindsets, process and tools that can be used to create a better customer experience.
Enhance your analytical problem solving skills with the creative approach.

DOCUMENT DESCRIPTION

This presentation is a compilation of PowerPoint descriptions and diagrams used to convey 30 different Design Thinking frameworks and models. (Please note that the materials are meant to be used to supplement your own business or classroom presentations. These slides may not be complete for instructional purposes.)

FRAMEWORKS/MODELS INCLUDE:

1. Five Modes of Design Thinking
2. The Service Design Attitude
3. Service Design Process
4. Divergent & Convergent Thinking
5. The Double Diamond
6. The Groan Zone
7. Business Model Canvas
8. Business Model Design Process
9. Value Proposition Canvas
10. Value Proposition Map
11. Customer Segment Profile
12. Three Lenses of Human-Centered Design
13. Persona
14. Customer Journey Map
15. Empathy Map
16. Design Brief
17. Point of View (POV)
18. Stakeholder Map
19. Context Map
20. Opportunity Map
21. Prioritization Map
22. Affinity Map
23. Ideas Evaluation Matrix
24. Storyboards
25. Prototype Evaluation Matrix
26. User Feedback Template
27. The Kano Model
28. Problem Solving Approaches (Left-brain & Right-brain)
29. Five Whys
30. Cause & Effect Analysis

This presentation includes frameworks and models covering Stanford Design School's Five Modes of Design Thinking, Damien Newman's Design Squiggle, Stickdorn's Service Design Process, Divergent & Convergent Thinking, Design Council's Double Diamond, Kaner's Diamond Model of Participation, Strategyzer's Business Model Canvas, Strategyzer's Value Proposition Canvas, IDEO's Human Centered Design Model, Persona, Customer Journey Maps, Xplane's Empathy Map, Design Brief, Point of View Madlib, Stakeholder Map, Context Map, Opportunity Map, Prioritization Map, Affinity Map, Ideas Evaluation Matrix, Storyboards, User Feedback, Prototype Evaluation Matrix, The Kano Model, Problem Solving Approaches, Five Whys and the Cause & Effect Diagram.

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File Type: PowerPoint (pptx)

File Size: 2.3 MB

Number of Slides: 116 (includes cover, transition slides)

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Initial upload date (first version): Jun 20, 2017
Most recent version published: Oct 8, 2020

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