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DESCRIPTION
In our role as continuous improvement specialists, we are typically challenged to "solve" difficult problems for our respective organizations or clients.
We have acquired a wide array of tools, methods and techniques for that purpose. If, in our role of project managers and seasoned facilitators, we are able to establish the winning conditions for change, we can look forward to successful outcomes.
However, "devil is in the details", and that is what makes our jobs both interesting and challenging.
This guide discusses one of those an important first step in any project or change that often gets overlooked, (at our own peril), and that is the need to first prepare an effective problem statement. This e-Guide will show you how!
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Source: A Guide to Writing Effective Problem Statements PDF (PDF) Document, Roderick Morgan, CLSSMB
OVERVIEW
ABOUT THE AUTHOR
Rod is one of Canada's foremost Lean Six Sigma trainers and practitioners. He draws on over thirty years of change management, quality systems deployment, project leadership, and organizational transformation, and has instructed and coached thousands of Black Belts, Green Belts and Champions in Canada and internationally.
Mr. Morgan was a founding member of e-Zsigma (Canada) Inc.
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