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About Mark Bridges

Mark Bridges is a Senior Director of Strategy at Flevy. Flevy is your go-to resource for best practices in business management, covering management topics from Strategic Planning to Operational Excellence to Digital Transformation (view full list here). Learn how the Fortune 100 and global consulting firms do it. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice methodologies and templates. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago. You can connect with Mark on LinkedIn here.

Author Archive | Mark Bridges

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Model-Based Systems Engineering (MBSE)

Model-Based Systems Engineering (MBSE) is a formalized methodology that uses digital models to support the entire lifecycle of complex system development. It provides a single source of truth, ensuring discipline-specific views of the system are created using the same model elements. This fosters consistency and reduces defects associated with document-based approaches. MBSE encourages a systems […]

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TOGAF

TOGAF – The Open Group Architecture Framework

The Open Group Architecture Framework or TOGAF is a comprehensive guide to enterprise architecture, offering a structured methodology for designing, planning, implementing, and governing architectures that align with organizational goals and technology landscapes. The TOGAF framework is built upon 3 interconnected pillars: Enterprise Architecture Architecture Development Method (ADM) Enterprise Continuum The Enterprise Architecture pillar is […]

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Jobs-to-Be-Done (JTBD) Growth Strategy Matrix

Competing in this cutthroat environment demands unique strategies. After identifying a customer group, organizations have to decide which of them they should target and how.  There is a need to ascertain the full range of customer jobs that have to be completed (including both their underserved and over-served needs). Leadership should now consider and select […]

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Customer Development Model (CDM)

In today’s business environment, there are many startups that have not yet reached the level of being fully established companies.  This situation can be attributed to various factors, including ideas that do not gain traction, insufficient funding, and inadequate customer analysis. During their initial stages, startups make speculative assumptions concerning their Business Model. These assumptions […]

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The 5 Building Blocks to Developing a Learning Organization

Organizations need to persistently improve the way they do business to staying ahead of the curve.  New ideas trigger organizational improvement and build the foundation of a Learning Organization. Scholars have defined a Learning Organization in many different ways.  Some suggest it as an organization skilled at creating, acquiring, and transferring knowledge, and at modifying […]

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Jobs-to-Be-Done (JTBD) Theory

Most Innovation efforts fail because of a lack of understanding of customers’ needs. The enormous amount of data available today should have made it easy for organizations to capture what customers hope to achieve.  However, this is not the case.  Almost everywhere, data is being used to find correlations instead of causation. The Jobs-to-Be-Done (JTBD) […]

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Process inspection

Business Process Maturity Model (BPMM) Explained

Unsuccessful software applications cost organizations significant efforts and resources.  The reasons for these failed ventures are often attributed to technology issues.  However, the real issue is flaws in business processes—the enterprise application deployment environment and the ecosystem which the application targets. This calls for ensuring the organizational readiness before initiating technology deployment.  It is for […]

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The SCARF Model

Leadership skills are the most important attribute for someone starting out in an entry-level career or seeking to advance the job ladder.  Competent and able leadership is at the core of every successful business. Leaders who are able to deal with different personalities and behaviors are more likely to create an effective workplace than others. […]

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Double Diamond Model

Design plays a vital role in creating effective solutions.  It encompasses aesthetics, functionality, and the user experience.  Various models are used to guide the design process. Despite the diversity of design models, there are common foundational steps.  These include understanding the problem, generating ideas, prototyping, testing, and refining the solution.  These steps form the core […]

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Ikigai Framework

Purpose gives people a sense of what really matters in their lives and drives them.  It is a deep and personal understanding of what they aim to achieve and how their actions contribute to a greater goal or fulfillment.  It is what makes them feel motivated and empowered. Purpose involves aligning personal aspirations with a […]

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The Holacracy Framework

The concept of self-organization emerged as a response to the limitations and inefficiencies of traditional hierarchical organizations.  Organizations recognized the need for a more flexible and adaptive approach to harness the collective intelligence and creativity of their employees. Self-organization refers to a decentralized approach where Decision making authority is distributed among teams and individuals within […]

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Agile Talent Acquisition Strategy

As organizations develop rapidly, recruitment becomes a new problem. Recruiting is failing to stay up, even though its reputation depends on its ability to quickly react to changing business demands. Thus, recruiting executives must be adaptive in a very dynamic firm. We can use this 3-phase approach to construct agile procedures that are more responsive […]

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Complimentary Business Training Guides


Many companies develop robust strategies, but struggle with operationalizing their strategies into implementable steps. This presentation from flevy introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution. [Learn more]

  This 48-page whitepaper, authored by consultancy Envisioning, provides the frameworks, tools, and insights needed to manage serious Change—under the backdrop of the business lifecycle. These lifecycle stages are each marked by distinct attributes, challenges, and behaviors. [Learn more]

We've developed a very comprehensive collection of Strategy & Transformation PowerPoint templates for you to use in your own business presentations, spanning topics from Growth Strategy to Brand Development to Innovation to Customer Experience to Strategic Management. [Learn more]

  We have compiled a collection of 10 Lean Six Sigma templates (Excel) and Operational Excellence guides (PowerPoint) by a multitude of LSS experts. These tools cover topics including 8 Disciplines (8D), 5 Why's, 7 Wastes, Value Stream Mapping (VSM), and DMAIC. [Learn more]
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The Flevy Business Blog (https://flevy.com/blog) is a leading source of information on business strategies, business theories, and business stories. Most of our articles are authored by management consultants and industry executives with over 20 years of experience.

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