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Flevy Management Insights Q&A
What role does digital twinning play in enhancing supplier collaboration and product development in SRM?


This article provides a detailed response to: What role does digital twinning play in enhancing supplier collaboration and product development in SRM? For a comprehensive understanding of Supplier Relationship Management, we also include relevant case studies for further reading and links to Supplier Relationship Management best practice resources.

TLDR Digital twinning enhances Supplier Relationship Management and product development by enabling real-time collaboration, scenario planning, and innovation, significantly improving efficiency and market responsiveness.

Reading time: 5 minutes


Digital twinning, a cornerstone of the Fourth Industrial Revolution, is reshaping the landscape of Supplier Relationship Management (SRM) and product development. By creating virtual replicas of physical systems, digital twins enable businesses to simulate, predict, and optimize their operations and products in a virtual environment before implementing changes in the real world. This technology is not only enhancing the efficiency and effectiveness of processes but also fostering a new level of collaboration between suppliers and manufacturers.

Enhancing Supplier Collaboration through Digital Twins

The integration of digital twinning in SRM facilitates a more collaborative and transparent relationship between suppliers and manufacturers. By sharing access to a digital twin, both parties can visualize the same data and insights in real-time, ensuring that everyone involved is on the same page. This real-time data sharing and collaboration can lead to a more agile response to market changes, improved decision-making, and a reduction in errors and misunderstandings that often arise from miscommunication. For instance, if a supplier is able to see the impact of their component's performance within the digital twin of a product, they can make adjustments or suggest improvements directly, thereby reducing the time and cost associated with iterative physical testing.

Moreover, digital twins allow for scenario planning and simulation, which can significantly enhance strategic planning and risk management. By simulating different supply chain scenarios, companies can identify potential risks and bottlenecks and develop mitigation strategies proactively. This capability is particularly valuable in today’s volatile market environment, where supply chain disruptions are increasingly common. A study by McKinsey highlighted that companies utilizing digital twins in their supply chains could see a reduction in time-to-market by 50%, and an increase in overall efficiency by 25%.

Furthermore, digital twins promote a culture of continuous improvement and innovation. As suppliers and manufacturers work together on the same virtual platform, they can more easily share insights, feedback, and ideas for innovation. This collaborative environment not only strengthens the supplier-manufacturer relationship but also drives the development of better products and processes.

Explore related management topics: Strategic Planning Risk Management Supply Chain Continuous Improvement Scenario Planning Agile

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Revolutionizing Product Development with Digital Twins

In the realm of product development, digital twins offer unparalleled advantages. They enable companies to test and refine products in a virtual environment, which can dramatically reduce the time and resources required for physical prototyping and testing. This capability allows for more iterative testing cycles, ensuring that the final product is of the highest quality and meets customer expectations. For example, in the automotive industry, companies like BMW and Tesla are using digital twins to simulate car performance under various conditions, allowing them to make adjustments and improvements much faster than would be possible with traditional methods.

Additionally, digital twins facilitate a more integrated approach to product lifecycle management. By maintaining a digital twin of a product throughout its lifecycle, companies can collect and analyze data on how the product is used and how it performs in the real world. This real-life data can then inform future product development cycles, leading to products that are better aligned with customer needs and expectations. Gartner predicts that by 2025, companies that invest in digital twin technology will see a 10% improvement in effectiveness in product development processes.

The use of digital twins also extends to customization and personalization, which are increasingly important in today’s market. By leveraging digital twins, companies can simulate and visualize customizations in a cost-effective manner, allowing customers to see and interact with a personalized product before it is manufactured. This not only enhances the customer experience but also reduces the risk of costly errors or unsatisfactory products.

Explore related management topics: Customer Experience Product Lifecycle

Real-World Examples of Digital Twinning in SRM and Product Development

Several leading companies across industries are already harnessing the power of digital twins to enhance supplier collaboration and product development. Aerospace giant Boeing uses digital twins to simulate aircraft performance and maintenance, enabling them to optimize designs and predict maintenance issues before they occur. This proactive approach to maintenance is made possible by close collaboration with their suppliers, who have access to the same digital twin data and can contribute their expertise to improve the aircraft’s design and operation.

In the energy sector, Siemens has developed a digital twin of its entire wind turbine manufacturing process, allowing for real-time collaboration with suppliers. This has led to significant improvements in the efficiency and quality of their manufacturing process, reducing time-to-market and enabling more sustainable energy solutions.

These examples underscore the transformative potential of digital twinning in enhancing supplier collaboration and product development. By breaking down barriers between suppliers and manufacturers and enabling a more integrated and innovative approach to product development, digital twins are paving the way for more resilient, efficient, and competitive businesses.

In conclusion, the role of digital twinning in SRM and product development cannot be overstated. As companies continue to navigate the complexities of the modern market, the ability to simulate, predict, and optimize using digital twins will become increasingly critical. Those who invest in this technology will not only enhance their supplier relationships and product development processes but also position themselves as leaders in the digital age.

Best Practices in Supplier Relationship Management

Here are best practices relevant to Supplier Relationship Management from the Flevy Marketplace. View all our Supplier Relationship Management materials here.

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Explore all of our best practices in: Supplier Relationship Management

Supplier Relationship Management Case Studies

For a practical understanding of Supplier Relationship Management, take a look at these case studies.

Supplier Relationship Management for Forestry Products Firm in North America

Scenario: A forestry and paper products company in North America is facing challenges in managing its supplier relationships, which has led to inconsistent supply quality and delivery times.

Read Full Case Study

Supply Chain Optimization Strategy for Mid-Sized Hobby Retail Chain

Scenario: A mid-sized hobby retail chain is facing significant challenges in supplier management, leading to stockouts and overstock situations that have eroded margins by 12% over the last fiscal year.

Read Full Case Study

Strategic Supplier Management in High-Tech Electronics Sector

Scenario: A multinational electronics firm is grappling with the intricacies of managing an extensive network of suppliers across various continents.

Read Full Case Study

Strategic Supplier Ecosystem Overhaul in Consumer Packaged Goods

Scenario: The organization is a mid-sized player in the consumer packaged goods industry struggling with supplier-related disruptions and inefficiencies.

Read Full Case Study

Omni-Channel Strategy for Retail Fitness Equipment Wholesale

Scenario: A leading wholesale distributor of retail fitness equipment is confronting challenges in managing supplier relationships effectively, contributing to inconsistent inventory levels and impacting customer satisfaction.

Read Full Case Study

Supply Chain Optimization Strategy for a Building Material Distributor

Scenario: A prominent building material distributor is facing challenges in optimizing its supply chain due to inadequate supplier relationship management.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What role does audit frequency play in maintaining supplier quality and compliance standards?
Audit frequency is crucial for ensuring supplier quality and compliance, with strategic, risk-based audits and digital technologies significantly improving standards and mitigating risks. [Read full explanation]
What are the implications of artificial intelligence ethics on supplier management and monitoring?
AI ethics in supplier management and monitoring emphasizes fairness, transparency, and data privacy, impacting Strategic Planning, Operational Excellence, and Performance Management. [Read full explanation]
In what ways can advanced analytics and big data improve supplier selection and ongoing management?
Leverage Advanced Analytics and Big Data to revolutionize Supplier Selection and Management, enhancing Operational Excellence, Risk Management, and fostering Innovation for competitive advantage. [Read full explanation]
What role will augmented reality play in the future of supplier collaboration and training in SRM?
Augmented Reality (AR) is poised to revolutionize Supplier Relationship Management (SRM) by improving real-time collaboration, transforming supplier training, and driving innovation, thereby offering strategic advantages in the global marketplace. [Read full explanation]
How can companies effectively measure the ROI of their SRM initiatives to justify continued investment?
Effectively measuring the ROI of SRM initiatives involves defining relevant KPIs, leveraging Advanced Analytics and Technology, and assessing both tangible and intangible benefits to justify continued investment. [Read full explanation]
What are the most common challenges companies face when transitioning to a strategic SRM approach, and how can they be overcome?
Transitioning to strategic Supplier Relationship Management (SRM) faces challenges like resistance to change, misalignment with Corporate Strategy, and managing supplier risk, which can be overcome through comprehensive Change Management, strategic alignment, and robust Risk Management practices. [Read full explanation]
What strategies can companies employ to ensure supplier diversity and how does it impact supplier management?
Companies can ensure Supplier Diversity by developing a clear policy, leveraging technology and data analytics, and building strategic partnerships, enhancing innovation, resilience, and competitive advantage. [Read full explanation]
How can companies leverage supplier management to enhance innovation and product development?
Leverage Strategic Supplier Integration, Supplier-Led Innovation, and Enhancing Supplier Capabilities to drive Innovation and Product Development for market success and resilience. [Read full explanation]

Source: Executive Q&A: Supplier Relationship Management Questions, Flevy Management Insights, 2024


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