Flevy Management Insights Q&A
What impact does the gig economy have on traditional mentoring relationships and how can organizations adapt?


This article provides a detailed response to: What impact does the gig economy have on traditional mentoring relationships and how can organizations adapt? For a comprehensive understanding of Mentoring, we also include relevant case studies for further reading and links to Mentoring best practice resources.

TLDR The gig economy's emphasis on short-term, flexible work challenges traditional mentoring's stability and long-term focus, necessitating adaptable, technology-enabled, and inclusive mentoring strategies for organizational effectiveness and culture cohesion.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Mentoring Adaptability mean?
What does Continuous Learning Culture mean?
What does Organizational Cohesion mean?
What does Technology-Enabled Mentoring mean?


The gig economy, characterized by short-term contracts or freelance work as opposed to permanent jobs, has significantly transformed the traditional employment landscape. This shift not only impacts the way organizations hire and manage their workforce but also fundamentally alters the dynamics of mentoring relationships within the workplace. Traditional mentoring, typically a longer-term relationship with a focus on professional development and career guidance, faces new challenges and opportunities in the gig economy. To remain relevant and effective, organizations must adapt their mentoring approaches to accommodate the changing work environment.

Impact of the Gig Economy on Traditional Mentoring

The gig economy has introduced a more fluid and dynamic workforce where short-term projects and freelance work are prevalent. This shift has implications for traditional mentoring relationships, which have historically relied on stability and long-term engagement between mentor and mentee. In the gig economy, the transient nature of work can make it difficult to establish and maintain these relationships. Moreover, the diversity of gig workers, in terms of skills, experiences, and career goals, requires a more flexible and tailored approach to mentoring.

Another impact of the gig economy on mentoring is the challenge of creating a cohesive organizational culture. Traditional mentoring is often a key component of an organization's culture, fostering a sense of belonging and community among employees. However, with the rise of gig workers, who may feel less connected to the organization, creating a unified culture becomes more challenging. This can lead to a disconnect between permanent employees and gig workers, potentially undermining the effectiveness of mentoring programs.

Furthermore, the gig economy emphasizes the need for continuous learning and adaptability, given the rapid pace of change in many industries. This places a premium on mentoring that is focused on skill development and career flexibility. Traditional mentoring models, which may focus more on navigating organizational hierarchies and long-term career planning, may not fully address the needs of workers in the gig economy. Therefore, there is a need for mentoring programs that are more dynamic and responsive to the changing work environment.

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Adapting Organizational Mentoring Programs

To address the challenges posed by the gig economy, organizations need to rethink their approach to mentoring. One strategy is to develop more flexible and inclusive mentoring programs that can accommodate the diverse needs of both permanent employees and gig workers. This could involve short-term or project-based mentoring relationships, which align better with the nature of gig work. Additionally, leveraging technology to facilitate virtual mentoring can help connect mentors and mentees across different locations and work arrangements.

Organizations can also focus on creating a culture of continuous learning that values skill development and adaptability. This involves not only providing formal mentoring programs but also fostering an environment where informal mentoring and peer-to-peer learning are encouraged. For example, creating internal platforms where employees can share knowledge and experiences can help bridge the gap between permanent employees and gig workers, fostering a more inclusive and cohesive organizational culture.

Finally, it's important for organizations to recognize and address the unique challenges faced by gig workers, including feelings of isolation and lack of connection to the organization. By integrating gig workers into the broader organizational community and offering them access to mentoring and professional development opportunities, organizations can enhance engagement and loyalty among gig workers. This not only benefits the individuals but also strengthens the organization's ability to attract and retain top talent in a competitive gig economy.

Real World Examples

Several leading organizations have successfully adapted their mentoring programs to the realities of the gig economy. For instance, Deloitte has implemented a "flash mentoring" program, which pairs employees for short-term, focused mentoring sessions. This approach allows for flexible, just-in-time learning and development that aligns with the fast-paced and project-oriented nature of gig work. Similarly, Accenture has leveraged digital platforms to facilitate virtual mentoring, connecting mentors and mentees across different geographies and work arrangements. This has enabled the organization to maintain a strong mentoring culture, even as it increasingly relies on a gig workforce.

Another example is LinkedIn's Career Advice feature, which connects members with potential mentors for short-term, informal advice. While not limited to a single organization, this initiative reflects the broader trend towards more flexible and accessible mentoring, which is particularly relevant in the gig economy. By facilitating connections between individuals seeking guidance and those willing to share their expertise, LinkedIn is helping to bridge the mentoring gap in the gig economy.

In conclusion, the gig economy presents both challenges and opportunities for traditional mentoring relationships. By adapting their mentoring programs to be more flexible, inclusive, and focused on continuous learning, organizations can effectively support the development of both permanent employees and gig workers. This not only benefits individuals but also strengthens the organization's culture and competitive advantage in the rapidly evolving work environment.

Best Practices in Mentoring

Here are best practices relevant to Mentoring from the Flevy Marketplace. View all our Mentoring materials here.

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Explore all of our best practices in: Mentoring

Mentoring Case Studies

For a practical understanding of Mentoring, take a look at these case studies.

Esports Talent Development Optimization

Scenario: The organization is an established esports organization looking to build a world-class mentoring program for its competitive players.

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Executive Mentoring Program for Maritime Leaders

Scenario: The organization is a prominent entity in the maritime industry, facing a leadership development crisis.

Read Full Case Study

E-commerce Luxury Brand Global Mentoring Initiative

Scenario: A luxury fashion e-commerce platform has seen a significant uptick in market demand but is grappling with leadership development and knowledge transfer gaps.

Read Full Case Study

Leadership Coaching Framework for Life Sciences Firm in Competitive Market

Scenario: A life sciences firm is grappling with high turnover rates and a lack of leadership development among mid-level managers.

Read Full Case Study

Executive Coaching Program for Media Conglomerate

Scenario: The organization is a diversified media conglomerate that has recently undergone a merger, integrating multiple cultures and operational systems.

Read Full Case Study

Executive Coaching Strategy for Aerospace Leader in North America

Scenario: The organization in question is a major player in the North American aerospace sector, facing challenges in leadership development and succession planning.

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Related Questions

Here are our additional questions you may be interested in.

In what ways can mentoring contribute to succession planning and leadership pipeline development within an organization?
Mentoring is pivotal in Succession Planning and Leadership Pipeline Development, enhancing leadership skills, facilitating knowledge transfer, and building a culture of continuous development. [Read full explanation]
How are AI and machine learning being integrated into mentoring programs to personalize learning and development paths?
AI and Machine Learning are revolutionizing mentoring programs by providing personalized learning and development paths, enhancing mentor-mentee matching, and ensuring continuous adaptation to improve engagement and outcomes. [Read full explanation]
How can mentoring programs be tailored to support diversity and inclusion goals within an organization?
Tailoring Mentoring Programs for Diversity and Inclusion enhances Engagement, Retention, and Leadership Diversity, leveraging Surveys, Flexible Learning Styles, and Inclusive Leadership Training. [Read full explanation]
What role does mentorship play in supporting employees through career transitions or promotions?
Mentorship is crucial for career development, offering guidance, emotional support, and organizational integration, significantly impacting promotions and skill acquisition, while fostering a learning culture. [Read full explanation]
How do executive coaching and mentorship programs complement formal management consulting training in developing leadership skills?
Executive coaching and mentorship programs complement formal management consulting training by providing practical application, personalized feedback, and continuous learning in Leadership Development, focusing on Emotional Intelligence, Soft Skills, and adapting to evolving business challenges. [Read full explanation]
How can companies measure the effectiveness of coaching programs beyond traditional ROI metrics?
Effective coaching program measurement transcends ROI through Behavioral Changes, Performance Improvement, Business Outcomes, Long-Term Retention, Career Progression, and Cultural Alignment, offering a holistic view of individual and organizational growth. [Read full explanation]

Source: Executive Q&A: Mentoring Questions, Flevy Management Insights, 2024


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